Genesys CTI Driver-Unable to create Driver for GplusVoice

I have a 8.0.0.4 and Genesys 7.5 integration. We are receiving the following error messages in our CommSessionMgr and Scomm Logs when we attempt to make a connection from Siebel to the Genesys CTI Server. There are no firewall ports blocking any traffic between Siebel and Genesys and then are on the same subnet and VLAN. Also, we can establish a basic connection to the Genesys T-Server without Siebel in place. We think that it may be a configuration issue somewhere but we are not sure where to look. I was just wondering if anyone on this board had any basic ideas to troubleshoot this issue besides looking through the log files and the Comm Drivers and Profiles section etc.
Thanks for anyone’s help on this matter!!!
CommSessionMgrLog:
ServerLog LstnObjPrivCreate 3 0004fd49499b1400:0 2009-02-19 10:31:31 Created port 49192 for Communications Session Manager
ObjMgrLog Error 1 00000b92499c1228:0 2009-02-19 11:10:38 (mediamgr.cpp (497)) SBL-CSR-00500: Unable to create a Driver
SCommLog:
SComm[02/20/2009 09:36:45:615]:ERROR:Error on invoke media manager method(StartAllDriver), input args={
DriverProfileInfoArray = 2#2385#9#5#Voice5#Voice11#Gplus voice7#1-5I5JR15#VATaxCallCenter14#GenCommDrv.dll11#GenComm.GIF2289#2#1722#66#26#Service:UsePendingWorkmode22#Service:OCSCancelScope27#Service:KwPiProtocolVersion17#Driver:ServerPort20#Driver:RemoteTimeout18#Driver:LibraryNa .... (message is too long) ...
LanguageCode = ENU
}, error=7537140), msg='Unable to create a Driver object from driver GenCommDrv.dll with Media-Type-String Gplus voice(SBL-CSR-00500)'
SComm[02/20/2009 09:36:45:615]:ERROR:Failed to invoke method(StartAllDriver) at media manager, detail error = Unable to create a Driver object from driver GenCommDrv.dll with Media-Type-String Gplus voice(SBL-CSR-00500)
RSCHELLE_25165941[02/20/2009 09:36:45:615]:ERROR:Communication Agent failed on prcoessing request(StartAllDriver0, input-args={
DriverProfileInfoArray = 2#2385#9#5#Voice5#Voice11#Gplus voice7#1-5I5JR15#VATaxCallCenter14#GenCommDrv.dll11#GenComm.GIF2289#2#1722#66#26#Service:UsePendingWorkmode22#Service:OCSCancelScope27#Service:KwPiProtocolVersion17#Driver:ServerPort20#Driver:RemoteTimeout18#Driver:LibraryNa .... (message is too long) ...
LanguageCode = ENU
}, errcode(7537140), errmsg(Unable to create a Driver object from driver GenCommDrv.dll with Media-Type-String Gplus voice(SBL-CSR-00500))
RSCHELLE_25165941[02/20/2009 09:36:45:615]:ERROR:Failed on invoking ClientConnect in Comm. Server Svc., err=7537140, msg=Unable to create a Driver object from driver GenCommDrv.dll with Media-Type-String Gplus voice(SBL-CSR-00500), input= ClientHost = NG00060492
ClientIP = 10.172.20.128
Simulate = 0
SiebelMobileClient = 0

Figured it out on my own

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