Get SOAP Cannot Create XML Document reader error with Outlook integration?

Hi,
We installed Outlook Email Integration on a windows XP / Office 2007 machine and it installed OK. However when we click the "Add to CRM On Demand" button and try to login we get the following error message when we click the 'Sign In" button
"SOAP: Cannot create XML document reader"
Has anyone come across this? Are there any pre-requisites for using this add-in? e.g. Service Packs, .NET framework etc?
Cheers

It may not be the case...but pls. check if MS Word is defined as editing tool for email.. It should not be.
ANotnio
BExpert, Brazil

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  • Cannot create bean of class Error

    Ok first off I realize several people have post messages similar to this - but the replys to those messages didn't help me:
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    most of this is irrelevent but you should be able to find what you need
    <html>
    <head>
    <title>Untitled Document</title>
    <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
    <meta Http-Equiv="Cache-Control" Content="no-cache">
    <meta Http-Equiv="Pragma" Content="no-cache">
    <script language="JavaScript">
    <!--
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    function MM_preloadImages() { //v3.0
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    var i,j=d.MM_p.length,a=MM_preloadImages.arguments; for(i=0; i<a.length; i++)
    if (a[i].indexOf("#")!=0){ d.MM_p[j]=new Image; d.MM_p[j++].src=a[i];}}
    function MM_findObj(n, d) { //v3.0
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    d=parent.frames[n.substring(p+1)].document; n=n.substring(0,p);}
    if(!(x=d[n])&&d.all) x=d.all[n]; for (i=0;!x&&i<d.forms.length;i++) x=d.forms[i][n];
    for(i=0;!x&&d.layers&&i<d.layers.length;i++) x=MM_findObj(n,d.layers[i].document); return x;
    function MM_swapImage() { //v3.0
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    if ((x=MM_findObj(a[i]))!=null){document.MM_sr[j++]=x; if(!x.oSrc) x.oSrc=x.src; x.src=a[i+2];}
    //-->
    </script>
    </head>
    <body bgcolor="#000066" onLoad="MM_preloadImages('images/previousOver.jpg','images/backOver.jpg')" leftmargin="0" topmargin="0" marginwidth="0" marginheight="0">
    <jsp:useBean id="myBean" class= "update.VoteBean" scope="page" /> <jsp:setProperty name="myBean" property="*" />
    <%
    if (!myBean.isDone())
    {%>
    <form method="post">
    <table width="422" border="0" cellspacing="0" cellpadding="0" align="center" height="225">
    <tr>
    <td colspan="3" height="32"><img src="images/vote.jpg" width="480" height="42"></td>
    </tr>
    <tr bgcolor="#000066">
    <td colspan="3" height="32">
    <div align="left"><b><font face="Arial, Helvetica, sans-serif" size="4" color="#cc0033">previous
    results </font></b></div>
    </td>
    </tr>
    <tr>
    <td colspan="3" height="69">
    <div align="center"><img name="Image9" border="0" src="images/previous.jpg" width="160" height="23"></div>
    </td>
    </tr>
    <tr>
    <td colspan="3" height="32"><b><font face="Arial, Helvetica, sans-serif" size="4" color="#cc0033">this
    months vote</font></b></td>
    </tr>
    <tr>
    <td colspan="3" height="54">
    <div align="left"> <font face="Arial, Helvetica, sans-serif" size="2" color="ffcc00"><%=myBean.getQuestion()%>
    </font></div>
    </td>
    </tr>
    </table>
    <table width="474" border="0" cellspacing="1" cellpadding="1" align="center" height="68">
    <tr>
    <td width="206">
    <div align="left"> <font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF">
    <input type="radio" name="radiobutton" value="ONE">
    <%=myBean.getOption1()%></font> </div>
    </td>
    <% double thisVote=Double.parseDouble(myBean.getVotes1());
              double overall=myBean.getTotalVotes();
              double ans=(thisVote/overall)*100*3;
                   int intAns=(int)Math.round(ans);
              %>
    <td width="253"><font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF"><img src="images/bar_white.jpg" width="<%=intAns%>" height="10">
    <%=intAns/3%>%</font> </td>
    </tr>
    <tr>
    <td width="206" height="2">
    <div align="left"> <font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF">
    <input type="radio" name="radiobutton" value="TWO">
    <%=myBean.getOption2()%></font> </div>
    </td>
    <% thisVote=Double.parseDouble(myBean.getVotes2());
              overall=myBean.getTotalVotes();
              ans=(thisVote/overall)*100*3;
                   intAns=(int)Math.round(ans);
              %>
    <td width="253" height="2"><font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF"><img src="images/bar_white.jpg" width="<%=intAns%>" height="10">
    <%=intAns/3%>%</font> </td>
    </tr>
    <tr>
    <td width="206" height="2">
    <div align="left"> <font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF">
    <input type="radio" name="radiobutton" value="THREE">
    <%=myBean.getOption3()%></font> </div>
    </td>
    <% thisVote=Double.parseDouble(myBean.getVotes3());
              overall=myBean.getTotalVotes();
              ans=(thisVote/overall)*100*3;
                   intAns=(int)Math.round(ans);
              %>
    <td width="253" height="2"><font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF"><img src="images/bar_white.jpg" width="<%=intAns%>" height="10">
    <%=intAns/3%>%</font> </td>
    </tr>
    <tr>
    <td width="206" height="2">
    <div align="left"> <font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF">
    <input type="radio" name="radiobutton" value="FOUR">
    <%=myBean.getOption4()%></font> </div>
    </td>
    <% thisVote=Double.parseDouble(myBean.getVotes4());
              overall=myBean.getTotalVotes();
              ans=(thisVote/overall)*100*3;
                   intAns=(int)Math.round(ans);
              %>
    <td width="253" height="2"><font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF"><img src="images/bar_white.jpg" width="<%=intAns%>" height="10">
    <%=intAns/3%>%</font> </td>
    </tr>
    <tr>
    <td width="206" height="2">
    <div align="left"> <font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF">
    <input type="radio" name="radiobutton" value="FIVE">
    <%=myBean.getOption5()%></font> </div>
    </td>
    <% thisVote=Double.parseDouble(myBean.getVotes5());
              overall=myBean.getTotalVotes();
              ans=(thisVote/overall)*100*3;
                   intAns=(int)Math.round(ans);
              %>
    <td width="253"><font face="Arial, Helvetica, sans-serif" size="1" color="#FFFFFF"><img src="images/bar_white.jpg" width="<%=intAns%>" height="10">
    <%=intAns/3%>%</font> </td>
    </tr>
    </table>
    <p align="center">
    <input type="submit" name="Submit" value="Cast a Vote">
    </p>
    <p align="center"> </p>
    <p align="center"> </p>
    <p align="center"> </p>
    <p align="center"> </p>
    <p align="center"> </p>
    <p align="center"> </p>
    <p align="center"> </p>
    <p align="center"> </p>
    <p align="center"> </p>
    </form>
    <%
    else
    myBean.setDone(false);
    String done=myBean.checkVote();
    if (done.equals("OK"))
    System.out.println("OK");
    %>
    <table width="424" border="0" cellspacing="0" cellpadding="0" align="center" height="103">
    <tr bgcolor="#000066">
    <td height="43" colspan="2"><img src="images/vote.jpg" width="480" height="42"></td>
    </tr>
    <tr bgcolor="#000066">
    <td height="43" colspan="2">
    <div align="left"><b><font face="Arial, Helvetica, sans-serif" size="4" color="#cc0033">complete
    </font></b></div>
    </td>
    </tr>
    </table>
    <table width="463" border="0" cellspacing="3" cellpadding="4" align="center">
    <tr>
    <td width="327"><font face="Arial, Helvetica, sans-serif" size="1" color="#ffcc00">Thank
    you for voting. Your vote will be instantly added to the calculations.</font></td>
    <td width="109"> </td>
    </tr>
    </table>
    <table width="461" border="0" cellspacing="3" cellpadding="4" align="center">
    <tr>
    <td height="53">
    <div align="center"> <img name="Image10" border="0" src="images/back.jpg" width="160" height="23"></div>
    </td>
    </tr>
    <tr>
    <td height="397"> </td>
    </tr>
    </table>
    <%}else{
    System.out.println("Not equal or fell over");%>
    <table width="454" border="0" cellspacing="0" cellpadding="0" align="center" height="103">
    <tr bgcolor="#000066">
    <td height="43" colspan="2"><img src="images/vote.jpg" width="480" height="42"></td>
    </tr>
    <tr bgcolor="#000066">
    <td height="43" colspan="2">
    <div align="left"><b><font face="Arial, Helvetica, sans-serif" size="4" color="#cc0033">sorry
    </font></b></div>
    </td>
    </tr>
    </table>
    <table width="469" border="0" cellspacing="3" cellpadding="4" align="center">
    <tr>
    <td width="327"><font face="Arial, Helvetica, sans-serif" size="1" color="#ffcc00">There
    has been a problem casting your vote. Please try again later.</font></td>
    <td width="115"> </td>
    </tr>
    </table>
    <table width="467" border="0" cellspacing="3" cellpadding="4" align="center">
    <tr>
    <td height="37">
    <div align="center"> <img name="Image101" border="0" src="images/back.jpg" width="160" height="23">
    </div>
    </td>
    </tr>
    <tr>
    <td height="560"> </td>
    </tr>
    </table>
    <%}
    %>
    <p> </p>
    <p> </p>
    <p> </p>
    <p> </p>
    <p> </p>
    <p> </p>
    <p> </p>
    <p> </p>
    <p> </p>
    </body>
    </html>

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