Getting a sales order link into Credit Limit Case
Hi Forum Folks -
Has anyone been successful in adding a linked object - in particular a sales order document - to the standard credit limit increase case (record model)?
If so, can you offer any insight on how you did it?
My business context for background. We're attempting to use the standard UKM_SPS_CASE as our base for taking in a credit limit increase request from a customer. The PROCESSOR field will be used to route the request to the party that will approve it.
In the case where there is a sales order pending, we would like to attach that sales document to the case so that the credit analyst can look at that as well as anything else we choose to attach to the case (usually documents, P&L information, collaterial stuff, etc.). Once the analyst has done their thing, it is either approved or declined. If approved, we are customizing the workflow to automatically set the new limit.
My thanks in advance for any insight you all can offer.
Dan
hi Dan,
I believe the process you are refering to is standard in the Document Credit Decision.
This is now available in Enhancement Package 5 .
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