Getting BAcklog Amount from R/3
Hi All,
I have to derive backlog $ from R/3. The definition of backlog is Net Price
times the quantity when the deliver date is greater than the current system date.
I have all this information in the transaction VA03. When i give a Order
number it gives all the necessary information where Order Quantity corresponds
to Cumulative order quantity in sales units, delivery date corresponds to
Schedule line date and Net Price to Net Price. Which R/3 extractor will give
me all this information and what should be the logic to check the date and
get the backlog $. Can someone explain step by step
Thanks
Rashmi.
Rashmi,
I think you can use sales order schedule line datasouce: 2LIS_11_VASCL
Check: [Sales Order-Schedule Lines|http://help.sap.com/saphelp_nw04s/helpdata/en/85/18f23864eec97ae10000000a114084/frameset.htm]
Create an ODS/DSO and load. Add 2 extra fields (1. Indicator to check more then system date or not and 2. Value = rate * quentity)
Restrict on indicator in report to display required data.
Hope it Helps
Sini
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NullPointerException - Cannot get the value from variable f_cashGiven
In SubCheckout.java (a POS), what I want is when Payment button (f_cashPayment) is pressed, the action "Cash" is performed, get the value from Cash Given (f_cashGiven), do the subtraction and post the value as Cash Return (f_cashReturn). The code is filled in actionPerformed. But I cannot get the value by using f_cashGiven.getValue() from VNumber class. It returns NULL. This should be quite straight forward, but I do not know what is wrong. Please help!
Enclosed please find the source code of SubCheckout.java and VNumber.java
This is the code of SubCheckout.java :
* The contents of this file are subject to the Compiere License Version 1.1
* ("License"); You may not use this file except in compliance with the License
* You may obtain a copy of the License at http://www.compiere.org/license.html
* Software distributed under the License is distributed on an "AS IS" basis,
* WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License for
* the specific language governing rights and limitations under the License.
* The Original Code is Compiere ERP & CRM Smart Business Solution. The Initial
* Developer of the Original Code is Jorg Janke. Portions created by Jorg Janke
* are Copyright (C) 1999-2005 Jorg Janke.
* All parts are Copyright (C) 1999-2005 ComPiere, Inc. All Rights Reserved.
* Contributor(s): ______________________________________.
package org.compiere.pos;
import java.awt.*;
import java.awt.event.*;
import java.math.BigDecimal;
import javax.swing.border.*;
import org.compiere.grid.ed.*;
import org.compiere.swing.*;
import org.compiere.util.*;
* POS Checkout Sub Panel
* @author Jorg Janke
* @version $Id: SubCheckout.java,v 1.3 2005/03/11 20:28:22 jjanke Exp $
public class SubCheckout extends PosSubPanel implements ActionListener
* Constructor
* @param posPanel POS Panel
public SubCheckout (PosPanel posPanel)
super (posPanel);
} // PosSubCheckout
private CButton f_register = null;
private CButton f_summary = null;
private CButton f_process = null;
private CButton f_print = null;
private CLabel f_lcreditCardNumber = null;
private CTextField f_creditCardNumber = null;
private CLabel f_lcreditCardExp = null;
private CTextField f_creditCardExp = null;
private CLabel f_lcreditCardVV = null;
private CTextField f_creditCardVV = null;
private CButton f_cashPayment = null;
private CLabel f_lcashGiven = null;
private VNumber f_cashGiven = null;
private CLabel f_lcashReturn = null;
private VNumber f_cashReturn = null;
private CButton f_creditPayment = null;
/** Logger */
private static CLogger log = CLogger.getCLogger(SubCheckout.class);
* Initialize
public void init()
// Title
TitledBorder border = new TitledBorder(Msg.getMsg(Env.getCtx(), "Checkout"));
setBorder(border);
// Content
setLayout(new GridBagLayout());
GridBagConstraints gbc = new GridBagConstraints();
gbc.insets = INSETS2;
// -- 0
gbc.gridx = 0;
f_register = createButtonAction("Register", null);
gbc.gridy = 0;
add (f_register, gbc);
f_summary = createButtonAction("Summary", null);
gbc.gridy = 1;
add (f_summary, gbc);
f_process = createButtonAction("Process", null);
gbc.gridy = 2;
add (f_process, gbc);
f_print = createButtonAction("Print", null);
gbc.gridy = 3;
add (f_print, gbc);
// -- 1 -- Cash
gbc.gridx = 1;
gbc.gridheight = 2;
gbc.fill = GridBagConstraints.BOTH;
gbc.weightx = .1;
CPanel cash = new CPanel(new GridBagLayout());
cash.setBorder(new TitledBorder(Msg.getMsg(Env.getCtx(), "Cash")));
gbc.gridy = 0;
add (cash, gbc);
GridBagConstraints gbc0 = new GridBagConstraints();
gbc0.insets = INSETS2;
gbc0.anchor = GridBagConstraints.WEST;
f_lcashGiven = new CLabel(Msg.getMsg(Env.getCtx(),"CashGiven"));
cash.add (f_lcashGiven, gbc0);
f_cashGiven = new VNumber("CashGiven", false, false, true, DisplayType.Amount,
Msg.translate(Env.getCtx(), "CashGiven"));
f_cashGiven.addActionListener(this);
f_cashGiven.setColumns(10, 25);
cash.add (f_cashGiven, gbc0);
f_cashGiven.setValue(Env.ZERO);
f_lcashReturn = new CLabel(Msg.getMsg(Env.getCtx(),"CashReturn"));
cash.add (f_lcashReturn, gbc0);
f_cashReturn = new VNumber("CashReturn", false, true, false, DisplayType.Amount,
"CashReturn");
f_cashReturn.setColumns(10, 25);
cash.add (f_cashReturn, gbc0);
f_cashReturn.setValue(Env.ZERO);
f_cashPayment = createButtonAction("Payment", null);
f_cashPayment.setActionCommand("Cash");
gbc0.anchor = GridBagConstraints.EAST;
gbc0.weightx = 0.1;
cash.add (f_cashPayment, gbc0);
// -- 1 -- Creditcard
CPanel creditcard = new CPanel(new GridBagLayout());
creditcard.setBorder(new TitledBorder(Msg.translate(Env.getCtx(), "CreditCardType")));
gbc.gridy = 2;
add (creditcard, gbc);
GridBagConstraints gbc1 = new GridBagConstraints();
gbc1.insets = INSETS2;
gbc1.anchor = GridBagConstraints.WEST;
gbc1.gridx = 0;
gbc1.gridy = 0;
f_lcreditCardNumber = new CLabel(Msg.translate(Env.getCtx(), "CreditCardNumber"));
creditcard.add (f_lcreditCardNumber, gbc1);
gbc1.gridy = 1;
f_creditCardNumber = new CTextField(18);
creditcard.add (f_creditCardNumber, gbc1);
gbc1.gridx = 1;
gbc1.gridy = 0;
f_lcreditCardExp = new CLabel(Msg.translate(Env.getCtx(),"CreditCardExp"));
creditcard.add (f_lcreditCardExp, gbc1);
gbc1.gridy = 1;
f_creditCardExp = new CTextField(5);
creditcard.add (f_creditCardExp, gbc1);
gbc1.gridx = 2;
gbc1.gridy = 0;
f_lcreditCardVV = new CLabel(Msg.translate(Env.getCtx(), "CreditCardVV"));
creditcard.add (f_lcreditCardVV, gbc1);
gbc1.gridy = 1;
f_creditCardVV = new CTextField(5);
creditcard.add (f_creditCardVV, gbc1);
gbc1.gridx = 3;
gbc1.gridy = 0;
gbc1.gridheight = 2;
f_creditPayment = createButtonAction("Payment", null);
f_creditPayment.setActionCommand("CreditCard");
gbc1.anchor = GridBagConstraints.EAST;
gbc1.weightx = 0.1;
creditcard.add (f_creditPayment, gbc1);
} // init
* Get Panel Position
public GridBagConstraints getGridBagConstraints()
GridBagConstraints gbc = super.getGridBagConstraints();
gbc.gridx = 0;
gbc.gridy = 3;
return gbc;
} // getGridBagConstraints
* Dispose - Free Resources
public void dispose()
super.dispose();
} // dispose
* Action Listener
* @param e event
public void actionPerformed (ActionEvent e)
String action = e.getActionCommand();
if (action == null || action.length() == 0)
return;
log.info( "PosSubCheckout - actionPerformed: " + action);
if (e.getSource() == f_cashGiven) {
f_cashGiven.setValue(f_cashGiven.getValue());
System.out.println("f_cashGiven"+f_cashGiven.getDisplay());
// Register
// Summary
// Print
if (action.equals("Cash")) {
BigDecimal CashGiven, GrandTotal, CashReturn;
System.out.println("Cash given is "+f_cashGiven.getDisplay());
CashGiven = (BigDecimal)f_cashGiven.getValue();
GrandTotal = (BigDecimal)p_posPanel.f_curLine.getOrder().getGrandTotal();
CashReturn = CashGiven.subtract(GrandTotal);
f_cashReturn.setValue(CashReturn);
// Cash (Payment)
// CreditCard (Payment)
} // actionPerformed
} // PosSubCheckoutThis is the code of VNumber.java :
* The contents of this file are subject to the Compiere License Version 1.1
* ("License"); You may not use this file except in compliance with the License
* You may obtain a copy of the License at http://www.compiere.org/license.html
* Software distributed under the License is distributed on an "AS IS" basis,
* WITHOUT WARRANTY OF ANY KIND, either express or implied. See the License for
* the specific language governing rights and limitations under the License.
* The Original Code is Compiere ERP & CRM Smart Business Solution. The Initial
* Developer of the Original Code is Jorg Janke. Portions created by Jorg Janke
* are Copyright (C) 1999-2005 Jorg Janke.
* All parts are Copyright (C) 1999-2005 ComPiere, Inc. All Rights Reserved.
* Contributor(s): ______________________________________.
package org.compiere.grid.ed;
import java.awt.*;
import java.awt.event.*;
import java.beans.*;
import java.math.*;
import java.text.*;
import java.util.logging.*;
import javax.swing.*;
import javax.swing.text.*;
import org.compiere.apps.*;
import org.compiere.model.*;
import org.compiere.swing.*;
import org.compiere.util.*;
* Number Control
* @author Jorg Janke
* @version $Id: VNumber.java,v 1.41 2005/09/03 01:57:16 jjanke Exp $
public final class VNumber extends JComponent
implements VEditor, ActionListener, KeyListener, FocusListener
/** Number of Columns (12) */
public final static int SIZE = 12;
* IDE Bean Constructor
public VNumber()
this("Number", false, false, true, DisplayType.Number, "Number");
} // VNumber
* Create right aligned Number field.
* no popup, if WindowNo == 0 (for IDs)
* @param columnName column name
* @param mandatory mandatory
* @param isReadOnly read only
* @param isUpdateable updateable
* @param displayType display type
* @param title title
public VNumber(String columnName, boolean mandatory, boolean isReadOnly, boolean isUpdateable,
int displayType, String title)
super();
super.setName(columnName);
m_columnName = columnName;
m_title = title;
setDisplayType(displayType);
LookAndFeel.installBorder(this, "TextField.border");
this.setLayout(new BorderLayout());
// this.setPreferredSize(m_text.getPreferredSize()); // causes r/o to be the same length
// int height = m_text.getPreferredSize().height;
// setMinimumSize(new Dimension (30,height));
// *** Text ***
m_text.setBorder(null);
m_text.setHorizontalAlignment(JTextField.TRAILING);
m_text.addKeyListener(this);
m_text.addFocusListener(this);
// Background
setMandatory(mandatory);
this.add(m_text, BorderLayout.CENTER);
// *** Button ***
m_button.setIcon(Env.getImageIcon("Calculator10.gif"));
m_button.setMargin(new Insets(0, 0, 0, 0));
m_button.setFocusable(false);
m_button.addActionListener(this);
this.add (m_button, BorderLayout.EAST);
// Prefereed Size
this.setPreferredSize(this.getPreferredSize()); // causes r/o to be the same length
// Size
setColumns(SIZE, CComboBox.FIELD_HIGHT-4);
// ReadWrite
if (isReadOnly || !isUpdateable)
setReadWrite(false);
else
setReadWrite(true);
} // VNumber
* Dispose
public void dispose()
m_text = null;
m_button = null;
m_mField = null;
} // dispose
* Set Document
* @param doc document
protected void setDocument(Document doc)
m_text.setDocument(doc);
} // getDocument
private String m_columnName;
protected int m_displayType; // Currency / UoM via Context
private DecimalFormat m_format;
private String m_title;
private boolean m_setting;
private String m_oldText;
private String m_initialText;
private boolean m_rangeSet = false;
private Double m_minValue;
private Double m_maxValue;
private boolean m_modified = false;
/** The Field */
private CTextField m_text = new CTextField(SIZE); // Standard
/** The Button */
private CButton m_button = new CButton();
private MField m_mField = null;
/** Logger */
private static CLogger log = CLogger.getCLogger(VNumber.class);
* Set no of Columns
* @param columns columns
public void setColumns (int columns, int height)
m_text.setPreferredSize(null);
m_text.setColumns(columns);
Dimension size = m_text.getPreferredSize();
if (height > size.height) // default 16
size.height = height;
if (CComboBox.FIELD_HIGHT-4 > size.height)
size.height = VLookup.FIELD_HIGHT-4;
this.setPreferredSize(size); // causes r/o to be the same length
this.setMinimumSize(new Dimension (columns*10, size.height));
m_button.setPreferredSize(new Dimension(size.height, size.height));
} // setColumns
* Set Range with min & max
* @param minValue min value
* @param maxValue max value
* @return true, if accepted
public boolean setRange(Double minValue, Double maxValue)
m_rangeSet = true;
m_minValue = minValue;
m_maxValue = maxValue;
return m_rangeSet;
} // setRange
* Set Range with min & max = parse US style number w/o Gouping
* @param minValue min value
* @param maxValue max value
* @return true if accepted
public boolean setRange(String minValue, String maxValue)
if (minValue == null || maxValue == null)
return false;
try
m_minValue = Double.valueOf(minValue);
m_maxValue = Double.valueOf(maxValue);
catch (NumberFormatException nfe)
return false;
m_rangeSet = true;
return m_rangeSet;
} // setRange
* Set and check DisplayType
* @param displayType display type
public void setDisplayType (int displayType)
m_displayType = displayType;
if (!DisplayType.isNumeric(displayType))
m_displayType = DisplayType.Number;
m_format = DisplayType.getNumberFormat(displayType);
m_text.setDocument (new MDocNumber(displayType, m_format, m_text, m_title));
} // setDisplayType
* Set ReadWrite
* @param value value
public void setReadWrite (boolean value)
if (m_text.isReadWrite() != value)
m_text.setReadWrite(value);
if (m_button.isReadWrite() != value)
m_button.setReadWrite(value);
// Don't show button if not ReadWrite
if (m_button.isVisible() != value)
m_button.setVisible(value);
} // setReadWrite
* IsReadWrite
* @return true if rw
public boolean isReadWrite()
return m_text.isReadWrite();
} // isReadWrite
* Set Mandatory (and back bolor)
* @param mandatory mandatory
public void setMandatory (boolean mandatory)
m_text.setMandatory(mandatory);
} // setMandatory
* Is it mandatory
* @return true if mandatory
public boolean isMandatory()
return m_text.isMandatory();
} // isMandatory
* Set Background
* @param color color
public void setBackground(Color color)
m_text.setBackground(color);
} // setBackground
* Set Background
* @param error error
public void setBackground (boolean error)
m_text.setBackground(error);
} // setBackground
* Set Foreground
* @param fg foreground
public void setForeground(Color fg)
m_text.setForeground(fg);
} // setForeground
* Set Editor to value
* @param value value
public void setValue(Object value)
log.finest("Value=" + value);
if (value == null)
m_oldText = "";
else
m_oldText = m_format.format(value);
// only set when not updated here
if (m_setting)
return;
m_text.setText (m_oldText);
m_initialText = m_oldText;
m_modified = false;
} // setValue
* Property Change Listener
* @param evt event
public void propertyChange (PropertyChangeEvent evt)
if (evt.getPropertyName().equals(org.compiere.model.MField.PROPERTY))
setValue(evt.getNewValue());
} // propertyChange
* Return Editor value
* @return value value (big decimal or integer)
public Object getValue()
if (m_text == null || m_text.getText() == null || m_text.getText().length() == 0)
return null;
String value = m_text.getText();
// return 0 if text deleted
if (value == null || value.length() == 0)
if (!m_modified)
return null;
if (m_displayType == DisplayType.Integer)
return new Integer(0);
return Env.ZERO;
if (value.equals(".") || value.equals(",") || value.equals("-"))
value = "0";
try
Number number = m_format.parse(value);
value = number.toString(); // converts it to US w/o thousands
BigDecimal bd = new BigDecimal(value);
if (m_displayType == DisplayType.Integer)
return new Integer(bd.intValue());
if (bd.signum() == 0)
return bd;
return bd.setScale(m_format.getMaximumFractionDigits(), BigDecimal.ROUND_HALF_UP);
catch (Exception e)
log.log(Level.SEVERE, "Value=" + value, e);
if (m_displayType == DisplayType.Integer)
return new Integer(0);
return Env.ZERO;
} // getValue
* Return Display Value
* @return value
public String getDisplay()
return m_text.getText();
} // getDisplay
* Get Title
* @return title
public String getTitle()
return m_title;
} // getTitle
* Plus - add one.
* Also sets Value
* @return new value
public Object plus()
Object value = getValue();
if (value == null)
if (m_displayType == DisplayType.Integer)
value = new Integer(0);
else
value = Env.ZERO;
// Add
if (value instanceof BigDecimal)
value = ((BigDecimal)value).add(Env.ONE);
else
value = new Integer(((Integer)value).intValue() + 1);
setValue(value);
return value;
} // plus
* Minus - subtract one, but not below minimum.
* Also sets Value
* @param minimum minimum
* @return new value
public Object minus (int minimum)
Object value = getValue();
if (value == null)
if (m_displayType == DisplayType.Integer)
value = new Integer(minimum);
else
value = new BigDecimal(minimum);
setValue(value);
return value;
// Subtract
if (value instanceof BigDecimal)
BigDecimal bd = ((BigDecimal)value).subtract(Env.ONE);
BigDecimal min = new BigDecimal(minimum);
if (bd.compareTo(min) < 0)
value = min;
else
value = bd;
else
int i = ((Integer)value).intValue();
i--;
if (i < minimum)
i = minimum;
value = new Integer(i);
setValue(value);
return value;
} // minus
* Action Listener
* @param e event
public void actionPerformed (ActionEvent e)
log.config(e.getActionCommand());
if (ValuePreference.NAME.equals(e.getActionCommand()))
if (MRole.getDefault().isShowPreference())
ValuePreference.start (m_mField, getValue());
return;
if (e.getSource() == m_button)
m_button.setEnabled(false);
String str = startCalculator(this, m_text.getText(), m_format, m_displayType, m_title);
m_text.setText(str);
m_button.setEnabled(true);
try
fireVetoableChange (m_columnName, m_oldText, getValue());
catch (PropertyVetoException pve) {}
m_text.requestFocus();
} // actionPerformed
* Key Listener Interface
* @param e event
public void keyTyped(KeyEvent e) {}
public void keyPressed(KeyEvent e) {}
* Key Listener.
* - Escape - Restore old Text
* - firstChange - signal change
* @param e event
public void keyReleased(KeyEvent e)
log.finest("Key=" + e.getKeyCode() + " - " + e.getKeyChar()
+ " -> " + m_text.getText());
// ESC
if (e.getKeyCode() == KeyEvent.VK_ESCAPE)
m_text.setText(m_initialText);
m_modified = true;
m_setting = true;
try
if (e.getKeyCode() == KeyEvent.VK_ENTER) // 10
fireVetoableChange (m_columnName, m_oldText, getValue());
fireActionPerformed();
else // indicate change
fireVetoableChange (m_columnName, m_oldText, null);
catch (PropertyVetoException pve) {}
m_setting = false;
} // keyReleased
* Focus Gained
* @param e event
public void focusGained (FocusEvent e)
if (m_text != null)
m_text.selectAll();
} // focusGained
* Data Binding to MTable (via GridController.vetoableChange).
* @param e event
public void focusLost (FocusEvent e)
// log.finest(e.toString());
// APanel - Escape
if (e.getOppositeComponent() instanceof AGlassPane)
m_text.setText(m_initialText);
return;
try
fireVetoableChange (m_columnName, m_initialText, getValue());
fireActionPerformed();
catch (PropertyVetoException pve) {}
} // focusLost
* Invalid Entry - Start Calculator
* @param jc parent
* @param value value
* @param format format
* @param displayType display type
* @param title title
* @return value
public static String startCalculator(Container jc, String value,
DecimalFormat format, int displayType, String title)
log.config("Value=" + value);
BigDecimal startValue = new BigDecimal(0.0);
try
if (value != null && value.length() > 0)
Number number = format.parse(value);
startValue = new BigDecimal (number.toString());
catch (ParseException pe)
log.info("InvalidEntry - " + pe.getMessage());
// Find frame
Frame frame = Env.getFrame(jc);
// Actual Call
Calculator calc = new Calculator(frame, title,
displayType, format, startValue);
AEnv.showCenterWindow(frame, calc);
BigDecimal result = calc.getNumber();
log.config( "Result=" + result);
calc = null;
if (result != null)
return format.format(result);
else
return value; // original value
} // startCalculator
* Set Field/WindowNo for ValuePreference
* @param mField field
public void setField (MField mField)
m_mField = mField;
if (m_mField != null
&& MRole.getDefault().isShowPreference())
ValuePreference.addMenu (this, popupMenu);
} // setField
* Remove Action Listner
* @param l Action Listener
public void removeActionListener(ActionListener l)
listenerList.remove(ActionListener.class, l);
} // removeActionListener
* Add Action Listner
* @param l Action Listener
public void addActionListener(ActionListener l)
listenerList.add(ActionListener.class, l);
} // addActionListener
* Fire Action Event to listeners
protected void fireActionPerformed()
int modifiers = 0;
AWTEvent currentEvent = EventQueue.getCurrentEvent();
if (currentEvent instanceof InputEvent)
modifiers = ((InputEvent)currentEvent).getModifiers();
else if (currentEvent instanceof ActionEvent)
modifiers = ((ActionEvent)currentEvent).getModifiers();
ActionEvent ae = new ActionEvent (this, ActionEvent.ACTION_PERFORMED,
"VNumber", EventQueue.getMostRecentEventTime(), modifiers);
// Guaranteed to return a non-null array
Object[] listeners = listenerList.getListenerList();
// Process the listeners last to first, notifying those that are interested in this event
for (int i = listeners.length-2; i>=0; i-=2)
if (listeners==ActionListener.class)
((ActionListener)listeners[i+1]).actionPerformed(ae);
} // fireActionPerformed
} // VNumberIf getValue() returns null, you need to trace the execution of the code and figure out which sequence of code is leading to the return of null. This method looks complex - a lot of if statements. If you do not have a debugger, put System.out.println statements inside the method to figure out what's going on.
-
How do you get a RESPONSE from Verizon?
How does one get a response from Verizon? Here's my situation...
Given the amount of trouble that I have had with a recent order, you would think that I was trying to land a 747 jet on my roof. In reality, all I was aiming to do was to cancel the $19.99 per month phone service that I never used. I do not even own a phone, for that matter. I also had enhanced high speed Internet, and I wanted to retain the high speed Internet. A few days before January 13, 2012, I called Verizon and spoke to the 1st sales representative, who ensured me that it was no problem to cancel the phone service and yet retain the high speed Internet for the same monthly price. 24 hours later, my high speed DSL service was no longer functioning. I will try to briefly explain the disastrous customer service that ensued.
The first several phone calls to Verizon were not productive as I was transferred to the wrong department, and then at least one of my phone calls was dropped by the Verizon server. The representative did not call me back. I finally got in touch with a technical support representative, the 2nd Verizon representative, who informed me that the high speed Internet had been turned off and that I had to speak to a sales representative to solve the issue. Another sales representative, the 3rd Verizon representative, informed me that the 1st representative had cancelled my phone line, and thus cancelled all of my services. Great. The 3rd representative informed me that he was absolutely capable of handling the problem and that he would simply add a new order for high speed Internet, which was to be activated the next morning. The next morning came and went, and guess what? No Internet. I called again. The 4th Verizon representative told me that everything that had been done previously was incorrect and that the sales department is not capable of making such changes. She told me that she could not help me and that my claim had to be submitted to a different department, which has the authority to un-do all of the previous changes. She told me that I would receive a call back the same day to resolve the issue. Given my previous experiences with Verizon, I was confident that I would not, in fact, receive a call back and so I asked her how I could get transferred to this department, if I needed to call again. She said that I could not be transferred. Okay. So then I asked her what to ask for so that next time I called, I could be transferred to the correct department without dealing with yet another sales representative who gives me yet a different story. She informed me that she could not provide that information to customers. The Department That Shall Not Be Named (and that I cannot contact) did not call me, and I was not surprised. Unfortunately, I did not know how to go about contacting them, because, as I was told, customers aren’t allowed to do that.
The 6th phone call to Verizon was dropped by the Verizon server. The 7th phone call to Verizon went to the 5th Verizon representative, a sales associate who placed us on hold for the first 15 minutes only to inform us that she could not find any record of our Internet service. What the heck was she doing, checking her Facebook account? She finally returns, puts us on another extended hold, and then adamantly tells us that we need to speak with technical support, which, if you recall, was the first Verizon party that I spoke at the beginning of this debacle. The 5th representative transfers me again to technical support. Of course, the technical support personnel, the 6th Verizon representative said what the first one did, that the account was inactive and that we needed to talk to the sales department. My husband was on the phone at this point because I was DONE. When the 6th technical support representative tried to transfer him back to the sales department, my husband insisted that the 6th technical support representative remain on the line while we spoke to yet another sales representative, the 7th Verizon representative. The 6th technical support representative patiently waited with us while we sat in yet another long queue to speak with a member of the sales department.
The 7th sale representative, from the retention department based out of New Jersey, found that all previous orders had been set up erroneously. She cancelled the old orders and reinstated a completely new order. The DSL began working a few days later. MAGIC. She then left me a voicemail message saying that she would eliminate the activation and shipping fee (duh) as I never canceled the account to begin with and as I already had the equipment. She also applied a coupon to reduce the price to around $30 per month, assured for the next 2 years. I was relieved.
You can imagine our frustration then when we received the bill for $79 on February 6, 2012, which included a much higher monthly rate (around $45) and the shipping and activation fee of $19.99 that we were assured we would not pay. Again, nothing was shipped to us because we already had the equipment.
Our next phone call to Verizon landed us with a guy, the 8th Verizon representative, who had no intention of helping us. According to him, there was no record of these wrongs, and despite the fact that we had an old account number and three order numbers that were screwed up, he did not deem that there was enough evidence to change our monthly bill. (Unfortunately, the 7th Verizon representative did not make notes or appropriately document the situation on the new account.) The 8th Verizon representative then had the audacity to comment that we could be lying to him, yet he was unwilling to view the evidence that we could have presented. Instead, he suggested that we call tech support again and try to go through the same process to get connected to the mysterious “retention department” which he knew nothing about.
At this point, I was beyond fed up. The attitude of the 8th Verizon representative put me over the edge. I filed a complaint with the Better Business Bureau (BBB) with an abbreviated version of this story. I did not file the complaint to get back at Verizon. Instead, I filed the complaint because I knew that another phone call to Verizon would be useless. I’ve been dealing with this issue for over a month, and I’m sick of it. I have better things to do with my time, believe it or not, and this situation has resulted in a significantly waste of my time over what, in my opinion, was a very simple issue to resolve.
The BBB processed the complaint and I was contacted last Friday afternoon by a Verizon representative (the 9th) who said that she was looking into the matter and that she would respond to me within two to three business days. Well, it’s almost the end of the week, and I have received no response. Again, after all of this, how could I be surprised?
I have been a Verizon customer, wireless and residential, for as long as I can remember, but I am reaching the point of outrage. This situation is truly unacceptable.
You would think that, in 2012, with all of the technology available to us and the fact that Verizon is a COMMUNICATIONS COMPANY, that at least Verizon employees would be able to make a basic change to an existing order and that at least one out of 9 Verizon representatives would be able to solve this issue in a span of over four weeks. Think again.
How does one get a response from Verizon?dougiedc wrote:
It boggles the mind. The Verizon store on L Street downtown Washington, D.C. cannot access my Verizon account. They can only sell cellphones then it's up to me to contact Verizon on my own to get the hook up. I even asked "Are you Verizon employes? Is this a vendor store or is it really a Verizon owned and operated store?" The answer "Yes, we are Verizon employes, yes this is a Verizon owned and operated store" ...
Yes, it indeed boggles the mind. I'm of course referring to the fact that your post concerns Verizon Wireless products and services. This forum is dedicated exclusively to Verizon Communications services. As you probably know, Verizon Wireless and Verizon Communications operate as separate companies.
If you need help for a Verizon wireless product or service, it's best to direct questions to the Verizon Wireless forums. You can reach them by clicking on "Wireless" (either here or at the top of the page).
Good luck and I sincerely hope you get your issue resolved. -
I have balance column and i need to pick only positive values from sql query.
Balance
200
-20
-220
100
Expected
Balance
200
100Hi Frank,
Sorry i think i am not clear.
below is my function get_total.
one billing_key is nothing but one billing period-each period has 6 programkeys.
by following function i will get 6 records by passing 6 programkeys and one biling key
now i need to get over all balance of all periods per program. condition is i need to take only +ve amounts from the below function and sum it up
expected out. i am just giving an example of output.
actual
programkey get_total
a 100
a -50
a -50
b 200
c 300
c -200
d -100
d -25
d 400
e 500
e -10
f 600
f -200
we are taking only +ve amounts from the above.
How can i write a procedure or script to acheive program_key and balance as below.
programkey balance
a 100
b 200
c 300
d 400
e 500
f 600
create or replace FUNCTION GET_TOTAL (p_bill_key IN varchar2,
p_prog_key IN varchar2) RETURN NUMBER AS
l_total NUMBER;
l_dum_bill NUMBER;
p_count NUMBER:=0;
BEGIN
BEGIN
SELECT count(*) into p_count
FROM billing_adjust b where b.billing_key = p_bill_key ;
if p_count < 1 then
SELECT NVL(surch_amount,0) + NVL(adjust_amount,0)
INTO l_total
FROM mv_billing a, mv_prog_surch b
WHERE a.billing_key = b.billing_key and
a.billing_key = p_bill_key and
b.program_key = p_prog_key;
return l_total ;
end if;
SELECT NVL(surch_amount,0) + NVL(adjust_amount,0)
INTO l_total
FROM billing_adjust b, prog_surch_adjust c
WHERE b.billing_adjust_key = c.billing_adjust_key and
b.billing_key = p_bill_key and
c.program_key = p_prog_key;
return l_total;
EXCEPTION
WHEN NO_DATA_FOUND THEN
null;
End;
RETURN 0;
END GET_TOTAL;
This is what i have started writing to acheive expected output need help on this.
Create or replace function balance(p_company_id) return number as
v_total_due number:=0;
v_total number:=0;
CURSOR p_idn IS
SELECT PROGRAM_KEY,PROGRAM_NAME FROM MV_PROGRAM_DICT where CURRENT_YN = 'Y' order by PROGRAM_NAME_ID;
cursor p_billkey_idn is
select biling_key from billing where company_id=p_company_id;
Begin
for v_idn in p_idn loop
for v_billkey in p_billkey loop
SELECT sum(get_total(v_billkey.billing_key,v_idn.program_key)) into balance
FROM dual
WHERE get_total(v_billkey.billing_key,v_idn.program_key)>0;
END LOOP;
END loop; -
Amount from 2 different columns. import format?
Hi all,
Im trying to import amounts from 2 different columns. If accounts are "123" or "234" or...etc
Then pull from column
else use column 9
can this be done in one import script? I want to know if I can assign import format amount to column 5 but only get the accounts asked for. else use column 9.
thanksI made something like this, and assigned it to an amount column with all the amounts. Does it make sense?
Function This_Code (strField, strRecord)
Dim Account
Dim Ammount
'Field instead of strRecord
account = DW.Utilities.fParseString(strField, 12, 5, ",")
Amount = DW.Utilities.fParseString(strField, 12, 11, ",")
If Account = "123" or Account = "456" Then
Amount = This_Code
End If
Edited by: tyson33 on Jun 28, 2012 10:11 AM -
Applet does not get client certificate from browser (Firefox, IE7)
I'm writing a web service which runs Tomcat through Apache. One critical requirement is that the service be able to invoke certain device drivers on the end user's machine. Fortunately, there is a Java API for this, so this requirement can be fulfilled using an applet.
Here's the problem. This is a B2B application, so we're using SSL and requiring client authentication. I'm no web security guru, but I managed to get SSL set up through Apache (with a self-signed certificate for now; we'll get a real one from a real CA when we're ready to go to production). I also managed to set up client authentication by creating my own CA and generating a client certificate, which I then copied to my test client (Win XPSP2) and imported into both Firefox (2.0.0.15) and IE (6.0.2900). The applet is signed with a real certificate, and that causes no problems. And all of the pages for my web service work as expected.
All except one. The page which is supposed to load the applet pops a dialog stating 'Identification required. Please select certificate to be used for authentication', and presents a list of zero certificates.
Actually, I get this dialog in Firefox on my XPSP2 box, and also when I test on a Vista Home Premium box running IE 7.0.6000. Puzzlingly, this behavior does NOT occur on my XPSP2 box when running through IE 6.0. It seems that with XPSP2 and IE 6.0, the JVM can manage to obtain the required client certificate from the browser and pass it along to Apache, but the JVM can't do this when running in Firefox or in IE 7.0 on Vista.
I have gone to the Java Control Panel and verified that the 'Use certificates and keys in browser keystore' option is selected on both boxes.
I've done a fair amount of research for this (including in this forum) and see that this appears to be a chronic difficulty with applets. What makes it worse is that I don't think I can use the standard workaround, which is to download the applet from a different host/virtual host, because the applet needs to communicate with the web service. Since we have the additional layer of Tomcat container-managed user authentication, the applet needs to be communicating with the server using the same session token as everything else.
So at this point, I'm stuck. Does anyone know a solution to this problem? Two thoughts (I'm reaching at straws here):
1) I have the certificate imported in both Firefox and IE as a 'personal' certificate. Is there someplace else I can put it so the JVM will know how to find it? A rather old thread in this forum mentioned something about setting properties in the Java Control Panel, but I see no place in the JCP to specify such properties, so I'm guessing that solution is no longer operative.
2) I'm using a trick I found on the internet to make the applet load cleanly with both Firefox and IE, namely, I'm using the <OBJECT> tag to specify the applet class and codebase for IE, and then using <COMMENT><EMBED ... /></COMMENT> within the <OBJECT> declaration to specify the information for Firefox. Is there some other way of doing the markup that will give the JVM a hint that it should get a certificate from the browser?
BTW . . . I would hate to drop support for Firefox, but if someone has an IE-only solution, I'll take it. Unfortunately, I reckon a Firefox-only solution would not fly.
Thanks all.My applet is also signed by a valid certificate. The question of whether the applet is signed/self-signed/unsigned >isn't an issue --- I just wanted you to make sure the Applet runs because it is a know valid Java2 Applet that is 100% signed properly and verified to run.
This eliminates the possibility that it is a JVM issue. However after reading your message further I am afraid
it is not relevant to your issue.
due to the client authentication, my browser (Firefox, IE7) refuses to even download the applet.
I went to your site, and I can see your applet in both Firefox and IE6. However, I don't believe your site is set up >quite like mine, because it appears I can run your applet whether I have imported your X509 certificate or not. What I >did was:If that is true we are all dead :) No I think you just missed the cert in the IE databse. It doesn't have to be in the
Applet database to function. Surprise!
Check your IE/tools/internet options/content tab/certificates/trusted root certification authorities.
I then opened the Java control panel and verified that the certificate isn't listed there, either. So unless the certificate >is being cached/read from some other location (which could be, this certificate stuff is largely black magic to me), >then your server isn't requiring client authentication, either accidentally or by design.No HyperView is a valid java2 Applet and actually writes to a file "hyperview.dat" though it is probably empty.
If you click on a component in the view and then on the view and type "dumpgobs" it shoud write out some data about the current graphics objects so you can see it has complete read/write access..
Further it opens up a complete NIO server ands starts listening for connections on a random port
(Echoed in your java console) You can connect to it with telnet and watch impressive ping messages all day :)
This all goes back to a few years BTW back before there was a plugin and there was only Netscape & IE.
There are actually 2 certificate databases and what loads where depends on which type of cert you are using. Now self signed or not doesn't matter but what does matter is the type of certificate. IE: is it RSA/DSA/Sha1
etc. The Netscape DB was a Berkley DB and MS used whatever they use. The Cert is a DSA/Sha1 cert
which I like the best ATM as it (X fingers it stays so) always has worked.
Sadly that tidbit doesn't help you either I am afraid.
What I'm trying to do is require client authentication through Apache by including the following markup in a virtual >host definition:
SSLCACertificateFile D:/Certificates/ca.crt
SSLVerifyClient require
SSLVerifyDepth 1You got me there I avoid markup at all costs and only code in C java and assembler :)
Now unless I am wrong I think you are saying that you want the Applet to push the certificate to the server
automatically and I don't think this happens. Least I have never heard of this happening from an Applet automatically.
On my client machine, I have a certificate which was generated using OpenSSL and the ca.crt file listed. Testing >shows that the server is requiring a certificate from the client, and the web browser is always providing it.
The problem is that when the browser fires up the Java plugin to run an applet, there is not sufficient communication >between the browser and the plugin so that the plugin can obtain the certificate from the browser and provide it to >the server.
So the server refuses to send the applet bytecode to the JVM, and we're stuck.In terms of implementation ease I think you may have the cart before the horse because I think it would be far easier to run an Applet in the first place to do the authentication, and then send, for example, a jar file to bootstrap and run
(or some classes) in the event the connection is valid. Then again one never knows it all and there may be some classes which enables the plugin as you wish. I have never heard of this being done with the plugin the way you suggest.
I am thinking maybe there is another method of doing this I do not know.
Did you try pushing the cert via JavaScript/LIveConnect?? That way it could run before the Applet and do the authentication.
Maybe someone else has other ideas; did you try the security forum??
Sorry but I am afraid that is not much help.
I did snarf this tidbit which may have some relevance
The current fix for this bug in Mantis and 1.4.1_02 is using JSSE API, Here are the step:
In Java control panel, Advanced tab -> Java Runtime Parameters, specify:
-Djavax.net.ssl.keyStore=<name and path to client keystore file>
-Djavax.net.ssl.keyStorePassword=<password to access this client keystore file>
If it is a PKCS12 format keystore, specify:
-Djavax.net.ssl.keyStoreType=PKCS12
In our future JRE release 1.5, we will create our own client authentication keystore file for JPI and use that for client authentication, for detail info, please see RFE 4797512.
Dennis
Posted Date : 2005-07-28 19:55:50.0Good Luck!
Sincerely:
(T)
Edited by: tswain on 23-Jul-2008 10:07 AM -
How to get - Net amount for accounting doc in the SD doc flow?
Hi,
In my report I have to show the net amounts from the Sales doc, invoice and accounting doc, etc.
I got the FI doc amount from BSEG, however there the gross amount is stored.
I noticed that in the SD document flow for the accounting document the net amount is shown.
I tried with the following calculation, however in some cases this doesn't work (eg there is separate tax item in the FI doc):
"<lwa_bseg>-wrbtr - <lwa_bseg>-wmwst"
Is there a function module/sap standard code to provide this data?
Thanks in advance,
Peterwhen u see the Item Header in SO or Billing , at the Head of Condition table u will get NET amount ?
are u not maintaining any seperate conditions for this NET amount ?
have a word with ur functional guys , so he can help u out.
Regards
Peram -
Presently developing a report for which want Vendor Invoice line item tax details along with other details like material no, quantity.
For example, a MIRO invoice, have 2 lines having different materials. On what fields do I link BSEG and BSET (apart from BUKRS + BELNR + GJAHR) so that I will get tax amount for the individual line items.
If i use FM CALCULATE_TAX_FROM_NET_AMOUNT or CALCULATE_TAX_ITEM
it provides tax for each line item but how to link this BSET line item detail to BSEG from where want to read material no and quantity information.
BKPF and BSET on BUKRS + BELNR + GJAHR give only consolidated tax amount. But requirement is to have individual line details.
kindly resolve.
anyaHey Anya,
I am facing the exact same issue. Could you share the solution please.
Thanks,
Shobhit -
How Can I Get the Amount of Free Disk Space using windows 7 please share example using GetDiskSpace i have already studied http://digital.ni.com/public.nsf/allkb/9958B8E473C4EF1786256BBC0053B64F
Reading your question a bit more in detail, I doubt whether you are using Win32 API GetDiskFreeSpace function (for which my previous post is the solution) of Programmer's Toolbox GetDiskSpace function.
With reference to the second one, it works even with disks larger than 2GB but you need to use the proper formatting code to display the returned value. I updated my example to show total free space in the debug output window and added a comparison with 3GB value using UInt64TypeCompareUInt from the Programmer's Toolbox. -
Example query for po headers total amount(including tax amount) from po_headers_all table in r12
HI
there is no such column like po_amount in po_headers_all table then how can i get po total amount(including tax amount) from po_headers_all table or else tell me how to get data from views in R12
As we are using sql developer tool to build queries in our project
With regards
sivaPO line total is not included the tax, to View the tax amount (N) Action-> manage tax
1) You have to sum up the lines to get the PO total,
select ph.segment1 po_num, sum ( (pl.unit_price * pl.quantity)) price
from po_lines_all pl, po_headers_all ph
where pl.po_header_id = ph.po_header_id
and ph.type_lookup_code in ('STANDARD', 'BLANKET') --Add as per your requirement
-- and ph.segment1 = '2017'
-- and ph.org_id = 7852 --Use when you have multiple OU
group by ph.segment1
2) To get the tax
SELECT *
FROM ( SELECT lines.line_num line_number,
lines.item_description line_description,
dist.distribution_num dist_number,
dist.code_combination_id dist_code_combination_id,
NVL (dist.nonrecoverable_tax, 0) nonrecoverable_tax,
NVL (dist.recoverable_tax, 0) recoverable_tax,
NVL (dist.nonrecoverable_tax, 0)
+ NVL (dist.recoverable_tax, 0)
total_tax,
(NVL (dist.req_line_quantity, 0) * NVL (lines.unit_price, 0))
amount,
dist.org_id,
dist.DISTRIBUTION_ID
FROM po_requisition_lines_all lines, po_req_distributions_all dist
WHERE lines.requisition_line_id = dist.requisition_line_id
AND NVL (lines.cancel_flag, 'N') <> 'Y'
AND NVL (lines.modified_by_agent_flag, 'N') = 'N'
-- AND lines.requisition_header_id = :1
ORDER BY lines.line_num, dist.distribution_num) QRSLT
ORDER BY LINE_NUMBER, DIST_NUMBER
Join the po_distributions_all, po_lines_all & po_headers_all tables to get the specific value.
Thanks
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