Getting double notifications for Outlook 2013 on Windows 8.1 pro

Hi,
I have Outlook 2013 installed on windows 8.1 pro 64bit. I am having an issue with outlook notifications, I am getting 2 notifications for each mail that I receive.
I tried searching for the issue and found that I have desktop alerts enabled in Outlook settings and also windows 8 notifications for outlook in PC settings. Both these options generate their own notifications, so I get 2 notifications for each mail.
When I turned off outlook notifications in PC settings, both the notifications stopped. Then I disabled desktop alerts from outlook settings and started getting only one notification.
The issue is that both these notification look a bit different, outlook desktop alerts also show sender's photo which I prefer and I also have some outlook rules configured to show desktop alerts for only certain mails. So I want the desktop alerts to continue
and stop standard windows 8 notifications for outlook.
Does anyone know how to do that?
Thanks in advance.
SP

Hi,
As far as I know, Outlook email notifications are only shown in Window 8.1 if notifications are enabled in both Outlook and Windows.
I suspect the rules are causing this double notification issue.
You may export all the rules for backup, then start Outlook with the switch "/cleanrules":
Win key + R, type "outlook.exe /cleanrules" in the blank box, press Enter.
Check if the issue persists.
If the issue is gone after running Outlook with "/cleanrules", then let's import these rules back to check the result.
If the issue is back again, please check if any rules trigger the notification twice, use "stop processing more rules" as you need to stop the emails triggering more than one rule.
Regards,
Melon Chen
TechNet Community Support

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