Getting error as "Error occurred during your search, contact your system administrator" while using talent search in portal (TREX)

Question

Hello Experts,
     We are facing an issue like when our Talent specialist are trying to use talent search through their portal they are getting an error like "Error occurred during your search, contact your system administrator" as shown below.
     We have checked in our backend and for all the talent specialist search results are showing successfully.
     Anyone of you kindly help us to get this sorted out.
Thanks & regards,
Sakthi

Answer 1

Hi Sarabjeet,
The XML iView uses server-side fetching, so if you are having problems with a regular URL iView in server-side fetching mode, so the problem with the XML iVIew probably has to do with the proxy settings.
And since you got a 407 error, it seems there is an issue with proxy settings or the proxy server, as mentioned in this description of 407 error:
The HTTP 407 code only applies to users who are accessing the Internet behind a proxy server. This is common in government and corporate workplaces. The 407 code indicates that your computer must first authenticate itself with your company's proxy server. Check with your IT department or computer support group as to the exact reason why you may be getting this error. It may be possible that the proxy server does not allow downloads of specific files (exe, cab, com). You can also verify that your proxy server settings are valid.
I will check if I can find out any more specific info.
Daniel