Getting error when attempting to install CS5.5 on Windows 7 64 bit

Hi, I'm receiving the errors below when attempting to install Adobe CS5.5, but only for Adobe Acrobat and some other components of the suite.  I am now trying to install just Acrobat Pro through the Suite and it fails.  The error log is below.  Please let me know what the issue is.
Thanks
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 3 error(s), 3 warning(s)
WARNING: DS013: Payload {D8D2B468-8342-411A-8760-BCC362C3408F} CS5.5 Master Collection 5.5.0.0 is already installed and the session payload {D57FC112-312E-4D70-860F-2DB8FB6858F0} CS5.5 Master Collection 5.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW066: OS requirements not met for {AC76BA86-1033-F400-7760-000000000005}
WARNING: DW066: OS requirements not met for {3EE734CB-F7AD-4691-9712-066E9FEC3E62}
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020:  - Adobe Flash CS5.5 depends on Adobe Flash Player 10 Plugin to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.

Run the cleaner tool and try again. Also uninstall any existing, more modern versions of Flash Palyer and Acrobat/ Adobe Reader on the system.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Mylenium

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