Getting printer information for Desktop Intelligence (FullClient) object

After I query * from CI_INFOOBJECTS for a FullClient object, I am having problems accessing printer info:
IFullClient deski = (IFullClient) obj;
IFullClientPrinterOptions optPrint = deski.getFullClientPrinterOptions();
integer copies = optPrint.getCopies();
raises an exception that SI_COPIES property does not exist.
Please help.

There's a SDK method because you have to set it before you can get it.
I'm assuming you haven't set any printer options for those FullClient documents.
To see if printer setting has been set, check getFullClientPrinterOptions().isEnabled(). If false, then there's no guarantee any of the properties for the IFullClientPrinterOptions have been set.
It's different for Crystal Reports, since Crystal Reports are strongly tied to the printer against which the report was designed, so it's always there (or set to a virtual "No Printer"). Desktop Intelligence (FullClient) is not.
Sincerely,
Ted Ueda

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I'm assuming you haven't set any printer options for those FullClient documents.
To see if printer setting has been set, check getFullClientPrinterOptions().isEnabled(). If false, then there's no guarantee any of the properties for the IFullClientPrinterOptions have been set.
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Getting printer information for Desktop Intelligence (FullClient) object

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