Gif file opening through MS Picture Mgr instead of viewer

Hi,
We have gif files displaying in MS Picture viewer instead of ECL viewer in sap.
The bmp files are opening in ECL viewer.
Please help in what needs to be done.
Anirudh,

Dear Anirudh,
please check if you have installed the ECL Viewer properly. Please see the SAP note <a href="https://service.sap.com/sap/support/notes/1083901">1083901</a> and install the latest available version 6.
Before I would like to ask you, to uninstall your former ECL
Viewer before you installed Version 6? To check if the ECL Viewer is
un-installed please search for WebViewer2d.dll file. If it is present
then it means ECL Viewer is still installed on your PC. You can also
check the folders and should be able to see all the dll's for ECL Viewer
such WebViewer3d.dll/Printing.dll etc to make sure that there is not
only single file but the whole installation.
Generally there are two possibilities to un-install the ECL Viewer:
- Uninstall the version integrated with SAP GUI by using SAP
Installation scripts. You need to uncheck the 'EAI Viewer' component in
'General Add-on' option.
- Check add/remove program and if there is an entry like SAP Viewer,
uninstall it.
After this search again, and you should not get WebViewer2d.dll file on
machine. Now reinstall the latest Viewer.
Best regards,
Christoph

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Gif file opening through MS Picture Mgr instead of viewer

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