Gift this app, person did not get it

i used gift this app and the person did not receive an e-mail for the app, but i got charged for it. anyone know why? i double checked the email address

When I send them they arrive in seconds.
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

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HT2736 I have purchased a gift certificate but the person did not get it

I sent GIFT CERTIFICATE, BUT THE PERSON DID NOT GET IT. HOW DO I TRACE IF IT WAS SENT AND I WAS CHARGED?

When I send them they arrive in seconds.
Ask the recipient to check Mail rules and filtering, the verification mail may be going to a junk folder or even being deleted altogether.
Also see if you are able to resend the email by following these steps.
If the problem persists, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

When I use a simple form, I get this error message "Form communication is configured with an email address of..." and the person's email address did not get sent a message

I was unable to use the simple form to which I should simply put the email address of the person to whom the form should be sent to. I get this error message:
As a result of this, this person did not get any filled form response. Where did I go wrong and how can fix this.
Second question, I am using GoDaddy.com account and they have their own set of php form. If I want to use their php form, where in Adobe muse, can I insert their php?

Hello Tonchee
If you are seeing an Apple ID that is not yours, then you have purchased content on your iPad that is tied to that Apple ID. You would need to know that password or remove the content that is associated with that Apple ID.
Using your Apple ID for Apple services
http://support.apple.com/kb/ht4895
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HI I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.

HI,
I did not (nor did anyone in my household)purchace this app how can I get a refund? My ipod touch is a 3rd gen.so it does not have a camera. I did buy a camera app one day last week only to find I could not use it. This particular purchace was $1.98.

You can try contacting apple customer service http://www.apple.com/contact but usually all app purchases are final and not refundable.

HT4859 The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through

The guy at the verizon store programmed my phone before I got the chance to restore my apps, etc. from icloud- therefore i did not get to go through the setup assistant.. How do i get my apps and app data back on my phone w/o having to go through and re-

To restore from an iCloud backup you have to erase the phone and start over. To do this, go to Settings>General>Reset, tap Erase All Content and Settings, then go through the setup assistant again and when given the option, choose Restore from iCloud Backup. There is no other way to do this.
Be sure you phone is connected to wifi and your charger as this is likely to take some time to finish.

I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?

I was told by comcast that we had a computer in the house with a malware virus, they even said that they were going to terminate our service if we did not get it fixed. Now this week we hear that there is a trojan malware virus, how do we get rid of it?

Hello,
Flashback - Detect and remove the uprising Mac OS X Trojan...
http://www.mac-and-i.net/2012/04/flashback-detect-and-remove-uprising.html
In order to avoid detection, the installer will first look for the presence of some antivirus tools and other utilities that might be present on a power user's system, which according to F-Secure include the following:
/Library/Little Snitch
/Developer/Applications/Xcode.app/Contents/MacOS/Xcode
/Applications/VirusBarrier X6.app
/Applications/iAntiVirus/iAntiVirus.app
/Applications/avast!.app
/Applications/ClamXav.app
/Applications/HTTPScoop.app
/Applications/Packet Peeper.app
If these tools are found, then the malware deletes itself in an attempt to prevent detection by those who have the means and capability to do so. Many malware programs use this behavior, as was seen in others such as the Tsunami malware bot.
http://reviews.cnet.com/8301-13727_7-57410096-263/how-to-remove-the-flashback-ma lware-from-os-x/
http://x704.net/bbs/viewtopic.php?f=8&t=5844&p=70660#p70660
Check now whether your Mac is infected by Backdoor.Flashback.39!
http://public.dev.drweb.com/april/

When I changed computers, my IPAD did not get the apps that I had downloaded or purchased. It did get my calendar,music and related items.

When I changed computers, my IPADII did not get the apps I had purchased when synching. It did get themusic, calendar and related items. I tired Restore, but that did not work. what do you suggest?

I would try first in iTunes right clicking on your iPad and selecting "Transfer Purchases from iPad". This will add any new downloads from your iPad to your computer. Then click on the iPad and at the top choose Apps and make sure you have "Sync Apps" checked. I hope that helps.

HT201304 Want to know how to get money back when by accident press and bought an app I did not want called cinema?

Bought an app I did not want for 9.99 and need money back app named Cinema

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED! How do I get it or a refund?

I made an in App purchase in the Cityville game app, was charged and DID NOT GET WHAT I PURCHASED! How do I get my purchase or a refund?

Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT1848 i formatted my computer and now i would like to sync my music from my iphone back to the computer, is there any way to do this? i don't want to loose my music. p.s. all my music that was on the computer was there privately, i did not get it from it

i formatted my computer and now i would like to sync my music from my iphone back to the computer, is there any way to do this? i don't want to loose my music. p.s. all my music that was on the computer was there privately, i did not get it from itunes.

See Recover your iTunes library from your iPod or iOS device.
tt2

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

I was told I need to remove the enterprise server account I have and need to add a new one for work but the IT person did not tell me how to do this. Can anyone help?

Jennymbell, never fear help is here!
Have you tried contacting your IT department for assistance? You can visit http://bit.ly/QECbGh for steps on how to enterprise activation.
Keep me posted if you need further assistance.
John B
Follow us on Twitter @VZWSupport

TS1702 How do I get a refund for an app that did not work/deliver well at all?

How do I get a refund for an app that did not work/deliver well at all?

You may not get a refund, but you can try contacting itunes support and asking.
Click Support at the top of the page, then click the link under Contact Apple Support.

TS1702 what do you do if you get billed for an app you did not purchase?

I received a bill for an app I did not purchase. How do I reconcile this issue with iTunes?

Contact itunes support
http://www.apple.com/support/itunes/contact/

I'm in Brazil and need to talk via e-mail or chat, with the USA App Store. It happens that I made a purchase and did not get because I live in Brazil and mistakenly bought the site of the USA. How do I? Do you have any e-mail the department in charge?

I'm in Brazil and need to talk via e-mail or chat, with the USA App Store. It happens that I made a purchase and did not get because I live in Brazil and mistakenly bought the site of the USA. How do I? Do you have any e-mail the department in charge?

I've tried, said they could not help and I should get in touch with the USA App Store. But the problem of getting in touch with the App Store USA is the only option I have on the phone, and my English is not very helpful. Therefore needed a complete address e-mail.

My photoshop element 10 stop working, I am not able to open ti anymore. ? I posted this question a few days ago and I did not get any anwer yer, please help

My photoshop element 10 stop working, I am not able to open ti anymore. ? I posted this question a few days ago and I did not get any anwer yer, please help

I have photoshop premiere element 10 editor and organizer and I have a Macbook pro 10,9,9
When I try to open a picture with element editor or if I try to open PS editor directly I see this
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.17.35%20PM.png
when I click on Modify it doesn't open and I have this window
file:///Users/main/Desktop/Screen%20Shot%202014-11-26%20at%201.21.07%20PM.png
and if I click REOPEN , I still have the same message
Lucie

Gift this app, person did not get it

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