Global template and rollouts vs. Solution Directory

Hello,
I would like to know what is the best way to maintain the global template and the related rollouts documentation.
I know the functionality of Solution Directory, ie. it should be the primary place to maintain a solution in production, changes should be done using maintenance project, checking out scenarios etc. However, my customer is running into a couple of challenges. The current situation is as follows:
- The global template phase I has been finished (containing financial template).
- The global template phase II development is starting (containing logistics template).
- The phase I template has been rolled out to five countries which all are in production.
- The phase I template will continue with new rollouts coming.
- All the country-specific rollouts are actually in one physical SAP system so there is only one system to be maintained.
I see it somehow impossible to try to maintain the template + rollout documentation in one single solution in Solution Directory. There is only one Documentation tab in the solution and if we put all the country-specific documentation there it is a mess. Furthermore, all the rollout projects are separate, it would be difficult to manager rollout projects with one maintenance project. Not to add the fact the compare and adjust functionality applies only to template projects not solution.
I have the feeling that we would need continue maintaining the global template and rollout projects in SolMan Implementantion projects (template + rollout projects, template versions, compare and adjustment etc.). Only if I want to start process monitoring I would use solution but otherwise it cannot be very much utilized at the moment.
Any comments? Have I missed something here now? I would appreciate any practical experiences about this.
Br,
Timo

Hi Timo -
The situation you are experiencing is similar to what I have seen.  And that is...ensuring Solution Directory is the "Single source of the Truth".  It is almost impossible when you have two parallel activities going on between 1) SAP implementation projects and 2) SAP maintainence/sustain activities in production.
Solution Manager seems to be a great tool for companies that are in a sustain mode, resolving issues when found in production.  We recently decided to change our approach from SAP's recommended and best practice of using the Solution Directory connected to a Maintainence project and implementation projects being seperate rollout initiatives managed seperately.  Instead, we have changed our "Solution Manager Landscape" to encompass all activites into a 1 template project.  We now don't plan on going back to the SAP best practice of Solution Manager until we are completely done implementing SAP and we have identified what our true business processes are.  For example: creating the Business Process Hierarchy.

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    Moved System Emails section from Site Setting to Site Manager (see get satisfaction forum discussion)
    Updated Domain Management interfaces to close the modal window and refresh the domain list after successfully adding a domain
    Fixed an issue preventing the Hyperlink Manager to function properly (see get satisfaction forum discussion)
    Updated the confirmation message received after copying a page to match the new workflow and button names
    Fixed an issue causing the current screen or section to not be highlighted in the menu
    Updated styling on the new dashboard, user management and email accounts interfaces
    Updated  dashboard reports filters and chart display; made the chart and the filter use the site time zone
    Fixed an issue preventing users from inviting new admin users or create new email accounts on Internet Explorer 8
    Fixed an issue preventing users from deleting Email Accounts or Admin Users in Internet Explorer 8
    Fixed some issues preventing password recovery email from being sent
    Removed the alert message displayed when the user or email account limit has been reached
    Added localization for the simplified dashboard
    Fixed display issues for site limits, domains and user list in the simplified dashboard
    Added Custom reports for webBasics plan
    Fixed a bug generating a "500:Collection error" on the simplified dashboard when user did not had View users permission
    Added TOU checkbox in the email account setup screen
    Updated Site Preview link in the dashboard to load the default domain
    Fixed an issue in the new File Manager forcing a user to press Undo twice in order to see the change take effect if the code that was previously formatted contained any <"tag" with more than 2 lines
    Fixed an issue causing the File Manager editor toolbar to incorrectly render if page URL path is longer than certain value; starting with this release, the site URL is trimmed
    Fixed an issue causing the invite users to be displayed as [object Object] in dashboard and admin user list
    Fixed a bug in the new admin causing the interface to become unresponsive when using the browser Back button
    Fixed an issue in the new File Manager causing "Save Draft" button to publish the default page template instead of creating a draft version
    Fixed a broken invite link issue in the Email Account invite email
    Updated loading indicators in File Manager and Email Accounts screens
    What's next
    The first item on the what's next list might not be news for many of you, but it's definitely one of the most important milestones this year. The Creative Cloud launch is just around the corner, and Business Catalyst is playing an important role in that, as the publishing platform for Adobe® Muse and Dreamweaver. This launch will capture all our attention within the next weeks as we want it to be our best ever. 
    We'll start our next development cycle on May 15th, while the next Business Catalyst release is going to be pushed live in mid June. That being said, the following items are already on our launch plan for the next release and a few more will join the list. Please expect an update on our 2012 plans around mid May.
    HTTP throttling – all page load and API calls to BC will be protected against attacks, this might trigger problems for API heavy sites. We are looking into enabling this update along with our June release, and will help make sure that a reasonable number of requests will be accepted from the same computer per minute.
    Automatic site deletion - Starting with the June release, we are going to start automatically delete expired trial sites and canceled sites. Customers will be notified twice before we are going to proceed with deleting the sites.
    Thank you,
    Cristinel Anastasoaie
    Adobe Business Catalyst Product Manager

    In reference to this change in the Custom Reports... Better experience when exporting data - to prevent customer confusion when exporting data from Mac computers, we have removed the export to excel option and exporting in CSV format by default.
    What is the customer confusion we are trying to stop here? I've got even more confused customers at the moment because all of a sudden they can't find the export to excel option but know it exists if they log in on a PC?
    Mark

  • Download and upload the solution

    Dear Experts
    I'd like to copy the customer specific solution from my tenant to other tenants.
    But, I can't copy the solution due to an error below.
    Is it possible to upload and download the solution between different customer ID?
    Best regards,
    Ryota Ichida

    Hello Ryota, Dhruvin,
    Yes, that's right.
    Here's an excerpt from the docu:
    What you can't do with a solution template
    You can't switch on the admin mode for a solution template.
    Therefore you can't, for example, define analytics content or create a mashup in a solution template.
    You can't create BC sets using SAP BCOs in a solution template.
    If you create a business object extension in a solution template, you can't use the following functions:
    Enhance Enterprise Search
    Enhance Forms
    Enhance Report
    Enhance Screen
    HTH,
        Horst

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