Got new ipod classic in january,not happy with sound quality/volume output.my friends ipod touch is twice as loud!! is mine faulty?

My new ipod classic is only half as loud as my friends ipod touch! Why? Have tried different headphones but can still hear everything else.Not impressed for a product with a £200 price tag! Is it fault? This is my first ipod. Help!!

I ultimately had this problem and thought that it's the iPod's problem, I even went to a reseller's store and asked about the problem...
but it was not even solved :/ , so I had to edit it myself
1. Identify song that you know is always overloud/low volume ( though you had factory resetted your iPod)
2. Go to iTunes and right click the particular song on the library and choose 'get info'
3. Choose 'options' , it's between 'sorting' and 'lyrics'
4. This is the time when you found that the volume adjustment is more than none or +100% (lower than none if  the song is really low) for the particular song, how do I know that? the songs that I found overloud on my iPod had volume adjustment of +100% or lower...
5. Adjust the volume to none, (you can observe that your other normal volumed song is none when it comes to volume adjustment) you can always adjust them to your preferred volume..
6. Sync iPod
7. Done!! ^.^
I tried this method and it works completely...... true story.
This method is also applicable to classic songs that you found it more awesome to make them louder.
Best regards!

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