Graphs:  columns are not reaching the correct axis data.

I am so frustrated with Illustrator's graphs and charts!
I've watched the Lynda.com videos and created several graphs.  But in particular is not working correctly.  I've entered the data correctly but the column are not reaching correct Value Axis.  For example: one value is 11%, instead of the column reaching just above the 10% tick mark it is below it.  This is happening for all the data in the chart. 
I have created a column design with the %00 code to display the values above the columns and it seems to be including the height of the text in the column height.
Any suggestions to fix this?
HELP! 

Have you already read this: http://help.adobe.com/en_US/illustrator/cs/using/WS3f28b00cc50711d9fc86fa8133b3ce158e-8000 .html#WS714a382cdf7d304e7e07d0100196cbc5f-61a3a
"Create a sliding column design"
The text will be part of the design no matter where the invisible rectangle is located.

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