Greyed out songlist on ipod. I've installed latest software. When synching, msg says unable to transfer songs due to timeout. Now many songs on songlist are greyed out and unaccessible. What's happened?

Question

Memory on 64GB ipod touch indicates about 0.88 remaining.  But not all songs on playlist being synched are being transferred over and many (3,000 +) are now greyed out (full details shown but not accessible).
Any ideas?
Have already restored Ipod to original settings twice
Have already amended playlist to choose smaller total memory requirement
Still keeps showing msg 'timeout' failure

Answer 1

well done fairy princess!
it can be difficult to find the Knowledge Base documents if you're not familiar with the site. it took me a few weeks before i was comfortable with it.
if i'm looking for KB docs, i usually click on "advanced search" (just below the tab with the apple on it up at the top of the webpage), and select either "ipod for windows" or "itunes for windows".
usually once i find an article that i use a lot, i make a note of the link, or "favorite" it in my web browser.
(this particular article is a bit difficult to find, even if you do a search. the various different symptoms are so varied, that folks aren't likely to realise it's relevant to their problem even if they see the title of it appear in their search results.)
love, b