Group calling and business account

We are a small non-profit organization with one main facility and 5 remote facilities who want to be able to use Skype group video calling to connect all of our locations. I am unclear on what subscription I need. Do I need just one premium account at the main office and then use seperate personal accounts at the other remotes to connect in to the group call started by the main office, or would I have to get premium subscriptions for EVERY site? We plan on just purchasing a few flat panel TV's and connecting them to a WinXP or Win7 PC with the Logitech HD C920 cameras at each loaction. Does this sound like the way to go? Since we are non-profit, actually 501(c)(3) qualified, is there any discounts from Skype for these companies? Thanks!!

For the hosted aspects of O365, and plan/service/account related questions, I recommend the dedicated O365 community:
http://community.office365.com/en-us/f/default.aspx
Don
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Similar Messages

Possible to combine group call and group video cal...

If I have a premium account is it possible to start a conference with a mix of dial in and video participants? The only cost would be for the one premium account, correct?

Hi, Chad_Guidry_TX, and welcome to the Community,
Good news! The answer is, "Yes!" Skype has done all the work for us; please see these FAQ articles, which include screen shots, for instruction on how to set this up:
https://support.skype.com/en/faq/FA10978/how-can-people-join-my-skype-group-call-from-a-mobile-or-la...
https://support.skype.com/en/faq/FA34/can-i-have-more-than-one-pstn-mobile-or-landline-phone-number-...
https://support.skype.com/en/faq/FA2831/making-a-group-call-windows-desktop
Regards,
Elaine
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I was hotlined for no reason, it's been over 3 months, over 10 phone calls, and my account still has a "hotlined" indicator on it

This feedback includes more of my overall history, however I felt the need to share this recent experience of being hotlined, when it wasn't even my fault, the company admitted it, said they would take the "hotlined" indicator off of my account, and have failed to do so after several escalations:
I am sure my experience lately is nothing unlike anyone else’s experience. For the most part my experience with Verizon has been a bit of a roller coaster to say the least. When I first started my service almost five years ago, I ended up losing a phone number I’d had for about five years due to a technical mistake they made during the contract process and having to witch phones about four times. From there, I had billing trouble every month for the next 18 months. I had to call in for some kind of adjustment just about every month until I was due for an upgrade in December 2011. I upgraded to the Motorola Droid Razor, a choice I have regretted ever since.
So for the next 18 months I had well over 24 replacement phones for the Razor, until about August of 2013. I was offered by Verizon (via Motorola) to “upgrade” to the Razor M. It was a newer phone, only a bit smaller than the original Razor. I didn’t know it had 50% less internal memory than the original Razor, so I asked Verizon to send me the Razor in place of the Razor M, so that I could at least used the phone as I had intended. Not even a few days after I got the replacement Razor, it fell off my bed (less than 3 feet off the ground) and the screen shattered. Since I had not yet sent back the Razor M, I just re-activated it and called Verizon to let them know.
Okay, now let’s back track to October 2013. I had to replace another phone on my plan, a Motorola Droid Bionic, and we had ordered a new S.D. card for it. We got the replacement phone and S.D. card, I found out that the S.D. card was a kit that came with a card reader to plug into my computer, however it was also about $55. I sent the S.D. card back and the broken Bionic, and of course tracked both boxes. Verizon received both boxes within a few days, but only inventoried the phone. It took them almost 5 weeks to inventory the S.D. card. I had them charge the S.D. card to my bill, but since I had sent it back, I paid the bill less that amount, about $55.
So I had communicated with the financial services department about waiting for the $55 credit, in the event there was some kind of an issue. Even though I had talked to them right before the lines were all suspended, it was still suspended, and no one could explain why. I have called in since November 11, 2013 and I have talked to several people:
November 29, 2013 – Joanne
December 3rd 2013 – Ashley
December 4th 2013 – Melanie
December 6th 2013 – Maria
January 24th 2014 – Michael
February 7th 2014 – Elizabeth
February 8th 2014 – Amanda
Since then I have talked to another few more people, all of whom have submitted an escalation to a manager to approve the suspension to be removed from my account. We have all heard the term “hotlined”, which is like a big ugly mark on a customer’s credit and it takes 6 months of on time payments to get it removed. However in my case, it wasn’t even my fault, the company admitted that they messed up and interrupted my service and although they promised over 7 times to get the account fixed, they have still not done it. I still paid the November and December 2013 bill, and the January and February 2014 bill in good faith. Although I have had a number of bills roll over from one month to the next during my 5 year term with Verizon, I have never been in a position where the lines were interrupted due to an error of my own.My service does work, and was turned on right away when I called on November 11th to find out why it wasn't working, that is how I found out about the hotline, talked to a manager and they said that due to it being Verizon's mistake, the hotline indicator should be removed by December 1st, it was not and still is not.
I have never asked for the company to reverse the mark on my account until now. How is it that Verizon and other companies like them can hold the threat of an early termination fee over the customer’s head, so that if the customer makes a mistake they are in fear of doing it again for fear of being interrupted or disconnected? However the phone companies aren’t held to a similar standard? If the wireless phone companies (whether holding a contract with a customer or not) are not held to a level of responsibility when they make a mistake, then why should the customer?
So it has been over 3 months since my account was hotlined and the mistake was made. I have continued to make my payment and even kept my service with them, despite the fact that my contract is over. Because of the hotline I cannot use the edge program to get a new phone and I cannot bill anything to my account until the hotline is removed. As I understand all it takes is a manager to sign off on some document and the hotline indicator is removed. If that is the case, why has it taken over 3 months, and over 8 phone calls and nothing has happened? I just talked to a representative this last weekend in the loyalty department and I have given the company an ultimatum – either get the mark off by the next bill, coming out March 2nd 2014, or I am done with the service.
I would rather have to purchase a phone outright from another company, and get on a prepaid plan than to bend to accepting the responsibility of the hotline on my service when it wasn’t my fault. I also cannot stand having to switch companies, but in a case like this, I would be a hypocrite if I didn’t.

Well the term "hotlined" I have never heard before. In any case many states (like NY) just passed regulatory powers to the State Public Service Commission of which it may be called something different in your state. You could file a complaint with them. Or file a complaint with your state attorney generals office, they also take on wireless providers.
The problem here is the staff you speak to are poorly trained, in days gone by it took one call to them and they pulled up your account and see the error and had the authority to remove any errors. They did not remove legitimate account actions, but used their heads instead of putting a customer off or worse lying to the customer.
Its a shame you have to go through what you going through.
Good Luck

IPhone and business accounts with AT&T

AT&T is telling me that I can not activate iPhones under my business plan with them. Has anyone else had issues with this? They told me this was part of the contract with Apple - has anyone heard anything about this?
Thanks.

For discussion purposes I will venture a few guesses:
a) ATT has been trying to get rid of the business discounts for quite some time, what better way to get business accounts switched over to personal accounts than something enticing like the iPhone (once you switch over, your business discounts are gone forever)
b) The iPhone has very few business features a road warrior would want
c) From the outset, the Business sector has compained that there might be too many security flaws in the iPhone - long before the iPhone came out
d) There are no business applications on the phone
e) ATT makes more money from personal accounts than from business accounts - no discounts, no need to keep a corporate entity happy
f) Many corporate networks forbid iTunes on their computer systems, and iTunes is required to activate and sync the iPhone, for updates, and everything else.
Those are just a few quick things I can think of off the top of my head. If I think of some others, I'll come back and edit and add them.

Can I have a private account and business account on same iPad?

Hi,
I just have purchased the new iPad for my business. I would like to have one business account with the company credit card behind it for business App purchases. And a private account with my private credit card for purchasing games.
Is this combination possible? How do I do this?
Many Thanks,
Houman

No, iOS devices are single user devices. You'll create an app ownership nightmare.
If I was in your shoes, I would set it up as a personal device, using personal CC. Any apps that were business related, expense them and reimburse yourself.

I can't change the maximum number of calls and busy in 8941

Hi Experts,
I have 8941 model with Camera and I can't make a second call, I tried to change the maximum number of calls, but I couldn't change it's 3 just by default,
Is there any way to solve this issue?
Thanks
Mohammad Saeed

Hi Mohammad,
A firmware or cucm upgrade is required as per the following
https://supportforums.cisco.com/document/97916/sccp89459-2-2qedinstallpdf
HTH
Manish

Getting All Local Groups, Group Members and Local accounts on all Servers

Hello Everyone,
Sorry if this has been covered already, but I didnt see anything that quite answered my question.
I've been given the task of generating an Access Control List here at work and I've managed to piece together a few scripts that gets me so close it's frustrating.
The script I have now will parse through a text file with all my Windows servers listed in it and it does output in the console the server name, all of the groups on the server (Administrators, Remote Users, Backup Operators, etc.) and all the individual
members of those groups and nested groups.
However, I can't seem to get it to export to a CSV for easy digestion. I've tried to pipe the export-csv command, but the csv it gives me doesnt have any useful information in it.
Here is the script:
$list =@()
$Servers=Get-Content ListOfComputers.txt
foreach($server in $Servers) {
$server | % {
$server = $_
$server
$computer = [ADSI]"WinNT://$server,computer"
$computer.psbase.children | where { $_.psbase.schemaClassName -eq 'group' } | foreach {
"`tGroup: " + $Group.Name
$group =[ADSI]$_.psbase.Path
$group.psbase.Invoke("Members") | foreach {
$us = $_.GetType().InvokeMember("Adspath", 'GetProperty', $null, $_, $null)
$us = $us -replace "WinNT://",""
$class = $_.GetType().InvokeMember("Class", 'GetProperty', $null, $_, $null)
$list += new-object psobject -property @{Group = $group.Name;Member=$us;MemberClass=$class;Server=$server}
"`t`tMember: $us ($Class)"
The format it pumps out to the console is good, other than it's somewhat upside down, the members are all listed above the group name such as below, where there's no members in the Administrators group, but User1, 2 and 3 are part of the Remote Desktop Group.
This isn't horrible as I can cut and paste it out of the console and into a spreadsheet, but then i have to shift things up a row and doing that for the entire list is going to be way more work than I'd like.
Server01
Administrators
User1
User2
User3
Remote Desktop Users
When I use export-csv on the script above I get a bunch of numbers rather than groups or members like this:
Length
13
51
40
35
63
63
35
32
Hopefully, there's someone out there who can help me tweak this script so that I can just dump it all to a csv and be done, with little to no massaging of the data afterward.
Thanks in advance,
Tyler

Sure. After you've run the script, type this in the console:
$list | Export-Csv .\groupInformation.csv -NoTypeInformation
You'll then have a CSV file in the directory, open that with Excel and see if that gives you the information you're after.
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HT204380 Can I have a group call and chat together?

How can I make a Facetime call to a group of persons?

I don't believe you can do this with Facetime. It's a one person to one person call.

Account groups and Recon Account

Dear Experts,
I use SAP R/3 4.6 C.
I've type account : Thirds Party , Affiliates and Subsidiary, and each account have Recon. Account : Thirds Party Recon Account , Affiliates Recon. Account and Subsidiary Recon Account.
I need information about Customer : Account Assignment Groups (OVK8) and Recon. account (XD03).
Are there any connection between above t-code in SD and FI ?
Thanks,
Iwan Siahaan

Hi Expert,
We need to create the Reconciliation Accounts for Customers, according to the Customer Account Groups.
If Customer is Created with the following Account Groups - Thirds Party , Affiliates and Subsidiary then we need to Create the Reconciliation Accounts - Sundry Debtors - Thirds Party Account, Sundry Debtors - Affiliates Account and Sundry Debtors - Subsidiary Account.
FI and SD Integration is done in T-Code: VKOA and in T-Code: OB40(Taxes Account Determination)
T-Code: OVK8 is just for creation of Account Assignment Groups for Customers.
Account Determination at the time of Post Goods Issue - T-Code: OBYC - GBB (Transaction) - VAX - Valuation Class (Finished Product) - COGS Account - No Cost Element (If there is no production Activity)
Regards,
GK
SAP
Edited by: GopiKrishna.Y on Feb 3, 2012 4:28 AM

Can I add a caller DURING a group call?

I am aware that if someone calls me with Skype during a group call, I can bring them into the group right away by simply accepting their call. However, how does one make it work in the other direction? When I am on a group call, and the group decides it would like to bring a non-group member in, how is that done? Steve112

While on a call you can use the "add call" or "Contacts" buttons to get to the Contacts app. You can then add a new contact or add or edit numbers in existing contacts. (If the keypad is showing, press "hide" to see the other buttons.) Press the green bar at the top of the screen to return to the phone screen. If you are not using the headset, you can switch to speakerphone first, so you can talk while doing this.
If you want to use another app while on the phone, press the home button, then choose the app. It won't disconnect the call. If you have a CDMA carrier (Sprint, Verizon) you won't be able to use cellular data while on a call.

Skype Advice With Group Calls Please

Hello I was hoping you maybe to answer some questions on skype for me please. I am hoping to use skype as a replacement to online webinar software.
I am using grop conference video calls. Can you please confirm I can have a max of 10 people? Is that likely to increase in the future?
Some of the participants are using laptops/desktops and others are using ipads/iphones. I understand that those on ipads/iphones can't see the video but will the people of laptops/desktops still see the video? Are there any other issues or actions that may occur when there is a mix of devices connected to the group call?
If I (using skype on a desktop) invite the participants to the group call and after I lose connection or hangup will the group call still be working for the rest of the participants?
What happens if someone who has been invited to the group call loses connection and leaves the group call for whatever reason will they be able to join automatically? or do they need to be reinvited again?
Thank you very much
Wizard

Hi and welcome to the Skype Community,
Current participant limit for group video calling is 10. Skype does not share any forward looking statements when that will increase, but this figure is being reviewed constantly as network parameters and hardware evolve.
If users on platforms not supporting group video calling are participating, they won't see video or screen share, but participants on other clients still can. No further limitations beyond that.
If the connection of the group video call host (the user who initiated the group call) drops the call will drop for everyone. The conversation will stay in the "Recent" listing though so it can be easily restarted and participants can easily join that way.
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Joining group call can't hear other people

I have looked over my setting multiple times and I can hear everything else on my computer but I join a group call and I can not hear the other people in it and it happens with other people as in like when other people join after a certain point I guess you just cant hear it anymore and we end up having to restart call like 5 times until everyone is finally able to hear again if anyone has any ideas on how to fix please tell

I am having this issue too. When I initially join the call, everything is fine but if I need to drop out for any reason, when I return, I cannot hear their voices. They can hear me, but it takes a total restart of my computer - not just the Skype application - before I can hear anything on their end.

Option to mute individual group call participants

[Idea title updated by moderator to be more descriptive. Original topic title was: "Free Unbelievable Call Kleptomaniac "]
I believe that you should be able to adjust the volumes of seperate people in a skype call. For Example, if you are in a group call and one of your friends has quite a loud microphone and the other has a quiet one, you should be able to just turn the volume down of the loud one from regular. Do you see what I am getting at? Also, it would be nice to completely mute people in the call if there is a lot of background noise or if you dislike them.

I think this is an must have feature. Not only is it invaluable when dealing with other people with high or low volume mics in a group call, but it's good to be able to mute people on an individual basis for many reasons. One such reason is when you have 2 or more people in the same room who are in a group call with people elsewhere. The easiest solution would to simply have a mute button. Tsuimonster, it wouldn't be chaos. I think you misunderstood. It would be for an individual to control another individuals volume for him/herself only. It wouldn't affect how others in the call hear the individual. I think that was obvious. We wouldn't want people randomly muting others in a large call and have no one realize that person was muted. I don't think anyone was suggesting it be implemented that way. I don't see any shortfalls to allowing one individual to control the volume of another individual for himself. It would greatly save time and make certain situations much more convenient. I like to use skype, but this single option being missing is forcing me to use teamspeak in many situations.

Skype won't let me join a group call

So I'm trying to join a group call and scype joins it to the point where i can see the prictures, but i can't hear anything, and then it just ckicks me out. I have tried deleting and ree-innstaling, running some scetchy cmd prompt **bleep** and allot of other things. Some forums say that i need to be friends with the hoster of the chat, and i am a friend with the original hoster, but i have no ide who has called up the chat this time. i have had this bug FOR MONTHS but just spam-joining has usually gotten me in the call.i have also seen other people complain about this problem and apparently it has been around for a long time. So apparently a problem that makes it so that you CAN'T USE THE PROGRAM HAS EXISTED FOR MONTHS AND NO REAL FIX HAS BEEN RELEASED; FOR **bleep**S SAKE SKYPE. Several of my friends also have had this problem, but as fgar as i know noone of them have reaced the stage where the program is unusable. BTW, i can still talk with other people on skype, but not the big grou chats. I have also tried downgrading, but apparently skype has removed all liks with downlaods to prevous versions so that if there is a bug that makes you UNABLE TO USE THE **bleep** PROGRAM you can't downgrade.
I might seem a bit angry, but it is summer, and i have been working for the past weeks, and i finally have a day off to chat with my friends and play games with them before i go back to work tommorom, but then i have to spen HOURS TRYING TO FIX A **bleep** BUG THAT THE SKYPE TEAM SHOULD HAVE FIXED MONTHS AGO.

Ugh, I'm having the same issue. It's been going on for awhile. The group has about 13 members in it but 3 or 4 people usually join the group calls. When I try to join I see pictures as if I'm joining, but then I'm kicked out. Sometimes it takes someone from inside of the group to call me and add me in, but even then that doesn't work sometimes. It's incredibly irritating that this bug is still a thing. I hope you get your answer soon. As of now I have none. Still trying to find a solution.

Only my skype dropping constantly in group call

Hello I have actually been experiencing this problem for a while now, but decided it wasnt too big of a problem. It eventually became really irritating for me, because every time my skype dropped I would have to close and restart my skype. This problem occurs usually every 30-40 minutes into a group call, and it only happens to me. I am pretty sure it is not my ISP, because my programs that require internet are running perfectly fine while the call drops..
Do you guys have any idea what could be causing this?

Have you monitored your connection in Skype and the taskbar when it drops? The issue may be related to your router and it running out of resources after a set period of time so it drops the session. If you are going wireless you could try wired. You could also try temporarily bypassing your router and connecting directly to your modem if that option exists. It could also be related to your drivers or some memory resident software generating some type of crash. If so you might have any errors listed in Window Event Viewer. You could try updating your audio/video/network drivers to see if anything changes.

Group calling and business account

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