Group Headers Causing Crystal Report to be Cut Off

Hello,
We're using Crystal Reports 2008 to create a report. Our problem is that when he add group headers and a subtotal, the report gets cut off on the right side inside of Crystal Enterprise. Inside of Crystal Reports 2008, it looks fine. It's just when we upload it to Crystal Enterprise, the report gets cut off to the right side. When we try to print it out, the report still gets cut off to the right.

Is the default printer's page size on the Crystal Enterprise server different than the one on your design machine? That could account for differences in rendering.

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How to hide Group Tree in Crystal Report Server.

Hi all visitors
i have created one crystal report and my report use group to summary the amount of each day.
after i use group to summary, i used text box cover the group. so my group can't click anything.
After that i upload my report to crystal report server, when i viewed my report and when i click on Group Tree, it will show the list of group (group date in crystal report) and it also can click. I don't want to show the Group Tree in Crystal Report Server.
Anybody know how to hide group tree in crystal report server?
Best Regards,

Are you talking custom application, or infoview? If it is custom app, you would have to look at the setToolPanelViewType method. if its infoview, no direct way to change this that i know of.

Hide the 'group tree' in crystal reports 2008

Hey Guys,
Please help me out.
I need to hide the group tree which automatically shoots on the crystal report after execution.
This is what i need to see. Only the report data (After report execution) i do not need to see the group tree under the tab 'main report' which appears on the left had side of the report.
I know that in the previous version there was an option which would hide the group tree option under File>Report Option> uncheck Group tree.
But there is no option here in CR 2008.
Is there a code i need to insert somewhere in the report??
Regards,
Harvino

Hi Chinmay,
Thanks for your quick reply, I was late on the reply because I had a load of other things to do. Sorry for that....
I am aware that we can click the toggle panel to remove the group tree.
But a user wants to hide the group tree on 1st run,,,, that is causing the problem.....
I cant seem to find an option we can disable group tree for the user, so that he may not view the group tree..
Harvin

Grouping Problem in Crystal Reports

Hi,
Looking for help on Crystal Report design, the issue is -
I have a group on Country, If I check "Keep Group Together" option, then I'll often get a page with only one short group, the rest of the page blank because a big group starts on the next page.
If I uncheck "keep Group Toghter" option, then I am getting a blank row on next new page. Even I tried by checking "Keep Together" option in "Section Expert", but no luck.
I need to print records without blank spaces in between groups.
Appreciate your help to fix the issue. Thanks in advance.
cheers
Dev

Hi,
I had similar problem.I had a Group and corresponding details and group footer.On printing the report i got blank space between two groups.I adjusted the height (Decreased) of the Group footer and it solved my problem.Once try doing the same it may solve your problem.
Regards,
Rohit Y

Left side of reports are being cut off when printed.

The leftmost character is being cut off some reports when printed. I have added the following to the registry on the report server but it still is cutting off the the left side of some reports.
REPORTS_ADD_HWMARGIN = YES
I am also getting a blank page after each printed page.
Edited by: user1065650 on Jun 22, 2010 11:35 AM

Any change the OS changed?
For example we were running 6 and everything was Windows.
On 10 the Report Server in on Linux and we had to play with the Fonts some to make it work.
We change the uifont.ali file
Its a long shot but in that file under these sections here what I have it it helps (Please make a copy first)
In the file /u01/app/oracle/product/midtier/guicommon/tk/admin/uifont.ali there are several issues.
First under “Mapping from MS Windows”
# Mapping from MS Windows
#Arial = helvetica
#"Courier New" = courier
#"Times New Roman" = times
#Modern = helvetica
#"MS Sans Serif" = helvetica
#"MS Serif" = times
#"Small Fonts" = helvetica
Arial = "arial.ttf"
#Arial = helvetica
"Courier New" = courier
"Times New Roman" = times
Modern = helvetica
"MS Sans Serif" = helvetica
"MS Serif" = times
"Small Fonts" = Helvetica
The lines in bold have been added.
Next under “Support for Far Eastern Languages”
# PDF section can be additionally used to enable Multibyte language support
# built into Reports. To use this feature with Adobe (r) Acrobat (c), you
# need to install the Asian font pack available online at the Adobe web site.
# .....SJIS = "HeiseiKakuGo-W5-Acro"
# A Japanese report run with Shift-JIS character set is replaced to
# HeiseiKakuGo-W5-Acro CID font.
#itcadvantgardegothic = arial
#"ITC Avant Garde Gothic" = arial
#itcadvantgardegothic = Arial
#"ITC Avant Garde Gothic" = Arial
itcadvantgardegothic = Helvetica
"ITC Avant Garde Gothic" = Helvetica
# Required
#itcadvantgardegothic = Arial
#"ITC Avant Garde Gothic" = Arial
The lines in bold have been added
Finally under “PDF:Subset” everything is commented out.

Need to count the number of groups in a Crystal Reports 2008 report

I have created a report with three levels of grouping. There are several items in each level. I want to count the number of groups. I have tried countdistinct but it counts the number of items in the lowest level of grouping and I want the number of items in the higher levels. This is a distribution data base. I have the data grouped by date, by truck on each date, and by "run" or load on each truck on each date. I want to count the total number of groups of truck and run, which is the second level of the grouping. Any ideas? I am fairly new to Crystal.

Hi Debbie,
     To count the number of groups please try the folling steps:
1) Create a formula @reset and place this formula in the page header
    whileprintingrecords;
    numbervar i:=0;
2) Create another formula @evalgroup place this in the group header where you want to count the values.
    whileprintingrecords;
    numbervar i:= i+1;
3) Create another formula @display and place this in report footer.
    whileprintingrecords;
    numbervar i;
In order to display the count of details which are printing in the detail section place the eval formula in the detail section and the @display formula in the group footer.
Hope this helps!!!
Regards,
Vinay

Sql query problem which causes crystal reports in visual studio to freeze

Anyone know why this query posted here freezes up? if i remove s.enddate IS NULL from the query is when it freezes up. This is used on an infinite campus database for which i only have read only access so no posting anything that requires write access please!
IT may just be a flaw in my query which it has been before but it only stops responding if i remove the above query and it only started this after i added the comments subreport if i remove it then the action above doesn't cause it to freeze in visual studio.
I do have a subreport for comments that is in the report too. Heres the main query:
SELECT Distinct sc.name,sc.address,sc.city,sc.state,sc.zip,sc.phone,gt.name AS Task, ca.StartDate,
ca.EndDate, s.lastname','s.firstname AS Student, s.studentnumber,e.grade,t.name AS Term,
gs.score AS [Current Grade],cg.Cumgpa AS GPA,c.name '-'c.number As Course, se.teacherdisplay,gs.personid,
MAX(CASE WHEN hl.enddate IS NULL AND ccs.guardian = 1 AND ccs.relatedBy = 'Household' AND ccs.mailing = 1 THEN ccs.addressline1 END) AS AddressLine1,
MAX(CASE WHEN hl.enddate IS NULL AND ccs.guardian = 1 AND ccs.relatedBy = 'Household' AND ccs.mailing = 1 THEN ccs.addressline2 END) AS [City/State],gs.personid
FROM GradingScore gs
LEFT JOIN dbo.student s ON s.personid = gs.personid
JOIN v_CensusContactSummary ccs ON ccs.personid = s.personid
JOIN dbo.enrollment e ON e.enrollmentid = s.enrollmentid AND e.calendarid = gs.calendarid
LEFT JOIN dbo.Term t ON t.termid = gs.termid
JOIN dbo.section se ON se.sectionid = gs.sectionid
JOIN v_CumGPA cg on cg.personID = s.personID aND cg.calendarID = s.calendarID
JOIN gradingtask gt ON gt.taskid = gs.taskID
JOIN dbo.course c ON c.courseid = se.courseid
JOIN dbo.roster r ON r.sectionid = se.sectionid
JOIN calendar ca ON ca.calendarID = gs.calendarID
JOIN School sc ON sc.schoolID = ca.schoolid
LEFT JOIN householdlocation hl ON hl.householdid = ccs.householdid
--Change Term Name to match term name needed or if in a report turn it into a Parameter
WHERE s.enddate IS NULL AND gs.calendarID IN
(select calendarid
from dbo.calendar c
JOIN dbo.schoolyear sy on sy.endyear = c.endyear
WHERE c.schoolID = 2)
GROUP BY s.studentnumber,s.lastname, s.firstname,e.grade, t.name, gt.name, gs.score, cg.cumgpa, c.name, c.number, se.teacherdisplay, ca.startDate, ca.enddate,
sc.name, sc.address, sc.city, sc.state, sc.zip, sc.phone,gs.personid
order by [student],[Term],[Course]
Edited by: jeffman2 on Oct 6, 2011 3:40 PM
Edited by: jeffman2 on Oct 6, 2011 3:41 PM
Edited by: jeffman2 on Oct 6, 2011 3:53 PM
Edited by: jeffman2 on Oct 6, 2011 3:56 PM
Edited by: jeffman2 on Oct 6, 2011 3:56 PM

What happens if you try
SELECT Distinct sc.name,sc.address,sc.city,sc.state,sc.zip,sc.phone,gt.name AS Task, ca.StartDate,
ca.EndDate, s.lastname+','+s.firstname AS Student, s.studentnumber,e.grade,t.name AS Term,
gs.score AS Current Grade,cg.Cumgpa AS GPA,c.name +'-'+c.number As Course, se.teacherdisplay,gs.personid,
MAX(CASE WHEN hl.enddate IS NULL AND ccs.guardian = 1 AND ccs.relatedBy = 'Household' AND ccs.mailing = 1 THEN ccs.addressline1 END) AS AddressLine1,
MAX(CASE WHEN hl.enddate IS NULL AND ccs.guardian = 1 AND ccs.relatedBy = 'Household' AND ccs.mailing = 1 THEN ccs.addressline2 END) AS City/State,gs.personid
FROM GradingScore gs
LEFT JOIN dbo.student s ON s.personid = gs.personid
JOIN v_CensusContactSummary ccs ON ccs.personid = s.personid
JOIN dbo.enrollment e ON e.enrollmentid = s.enrollmentid AND e.calendarid = gs.calendarid
LEFT JOIN dbo.Term t ON t.termid = gs.termid
JOIN dbo.section se ON se.sectionid = gs.sectionid
JOIN v_CumGPA cg on cg.personID = s.personID aND cg.calendarID = s.calendarID
JOIN gradingtask gt ON gt.taskid = gs.taskID
JOIN dbo.course c ON c.courseid = se.courseid
JOIN dbo.roster r ON r.sectionid = se.sectionid
JOIN calendar ca ON ca.calendarID = gs.calendarID
JOIN School sc ON sc.schoolID = ca.schoolid
join (select calendarid
       from dbo.calendar c
       JOIN dbo.schoolyear sy on sy.endyear = c.endyear
       WHERE c.schoolID = 2) ci
       on gs.calendarID = ci.calendarid
LEFT JOIN householdlocation hl ON hl.householdid = ccs.householdid
--Change Term Name to match term name needed or if in a report turn it into a Parameter
--WHERE s.enddate IS NULL
GROUP BY s.studentnumber,s.lastname, s.firstname,e.grade, t.name, gt.name, gs.score, cg.cumgpa, c.name, c.number, se.teacherdisplay, ca.startDate, ca.enddate,
sc.name, sc.address, sc.city, sc.state, sc.zip, sc.phone,gs.personid
order by student,Term,Course
Ian

How to Hide Fields and shrink group in a crystal report

I am workling on a report that is looking for the top 15 accounts by state based on assets. I did that by creating a running total field and supressing anything where that running total field is greater than 15. However, my problem is that if the state has more than 15 I have blank space between that state and the next one. Any way to clear that blank space??
Thanks for your time

Hi,
How you suppressed the particular section Which containing the Objects.
Suppose you are displaying Accounts in Details section , Suppress the section itself with your condiotion.
Selection Expert>Common Tab> Suppress-->x-2
{#RTotal0}>15
Regards,
Salah.

Crystal Report Group section in new page

Hi all,
I have a program written in VB.Net 2005 which display a report. In this report, I have a group by Item type ascending.
When I run the program and load the report, it display the data correctly.
When I move my mouse cursor on Group Section Hearder on the report, it will change to Magnify icon.
When I double click on that Group title which is "Item Type" in my report, it will load a new page beside "Main Report" in Crystal tool bar.
Problem is it didn't contain Report Header/Footer or Page Header/Footer.
I like this feature but it only display the group section is not enough for me.
Why I like it is because my report will have different Item Type. Each type can list up to more than 1 page.
I want to print the report by Item Type. That means Item A may be total 2 pages, Item B may be total 6 pages.
All I need to do is load the page like I mention above, it will only contain that Item Type and click on Print to print out particular Item type.
Another issue is If i supress this Group Section in crystal report during design, when I run the program I can't double click to open up new page beside Main report.
Any idea and solution for my case????
Thanks.
Edited by: scsfdev on Mar 4, 2010 9:34 AM

Your report will need re-designing. What you are seeing is an expected behavior. Consider redesigning your report - possibly using subreports.
If i supress this Group Section in crystal report during design, when I run the program I can't double click
- again, an expected behavior. You suppressed the GroupSection. E.g.; you made it invisible / non functional / not needed by suppressing it...
Ludek

How to implement the Oracle Group by function in Crystal reports?

Hi all,
In SQL, for example we have a group function like:
select district,state, country, continent, sum(no.of people) from world.
Now, How to implement this group function in crystal reports? Please advise.
Thanks in advance..
Regards,
sriram

Hi Vinay,
Thanks for the prompt reply.
In one of our report, we are supposed to perform group by for 14 columns to get sum of 3 columns and there by displaying 17 columns in the report.
When we tried in crystal reports to implement this oracle group by functionality:
1. We created 14 groups from the Insert->Group option.
2. By performing this, we got 14 group sections vertically(one inside the other).
3. Then we created the sum(15th column),sum(16th column), sum(17th column) by Insert->Summary option.
4. We suppresed all the group sections except for the last group.
5. Then, dragged all the groups to the last group section along with the summary fields.
This is how, we tried to acheive the oracle group by function in Crystal reports.
Please advise, whether our approach is right. If not, please suggest the appropriate approach with a bit detailed explanation.
Thanks,
Sriram.

Crystal Report Causes Application Pool Hang

I have a .Net application deployed to a webserver. The application runs on a dedicated application pool. Crystal Reports XI Release 2 is used to show reports. On a daily basis the application pool becomes hung and needs to be recycled. Upon doing a dump of the hung proccess and analisys of the dump file the following suggestion was shown by the diagnostic tool.
The following threads in w3wp.exe__AppPool #1__PID__28356__Date__05_18_2009__Time_08_42_55AM__711__Manual Dump.dmp are loading C:\Program Files\Business Objects\BusinessObjects Enterprise 11.5\win32_x86\secSSO.dll using the API LoadLibrary. The call to LoadLibrary originated originated from cxlibw_3_1!CXLib301::CSharedLibrary::LoadLibraryHelper+2c
( 11 )
1.01% of threads blocked
Constant calls to LoadLibrary and FreeLibrary can have a serious impact on application performance since the Windows NT Loader takes a global lock while performing this operation causing serialization.
Please follow up with vendor Business Objects for problem resolution concerning the following file: C:\WINDOWS\system32\cxlibw-3-1.dll.
Please advise.

C:\WINDOWS\system32\cxlibw-3-1.dll.
renaming this dll caused crystal reports to no longer work.
it gave this error:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 6/4/2009 3:54:07 PM
Event time (UTC): 6/4/2009 7:54:07 PM
Event ID: 6d844a67745642d295a09ad0d69b8976
Event sequence: 897
Event occurrence: 11
Event detail code: 0
Application information:
    Application domain: /LM/W3SVC/1/Root/ICE-8-128886022277968070
    Trust level: Full
    Application Virtual Path: /ICE
    Application Path: C:\Inetpub\wwwroot\ICE\
    Machine name: FOXMETA1
Process information:
    Process ID: 13944
    Process name: w3wp.exe
    Account name: FROF\foxservice
Exception information:
    Exception type: COMException
    Exception message: Creating an instance of the COM component with CLSID {7487987A-DED9-4D16-A5C0-EB6AB3653411} from the IClassFactory failed due to the following error: 80040154.
Request information:
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    Request path: /ICE/ReportViewer.aspx
    User host address: 10.11.3.88
    User: FROF\smoldovanskiy
    Is authenticated: True
    Authentication Type: NTLM
    Thread account name: FROF\foxservice
Thread information:
    Thread ID: 1
    Thread account name: FROF\foxservice
    Is impersonating: True
    Stack trace:    at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper.CreateRptDoc()
   at CrystalDecisions.ReportAppServer.ReportClientDocumentWrapper..ctor()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Initialize()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument..ctor()
   at ICEWebSite.ReportViewer..ctor() in C:\Inetpub\wwwroot\ICE_VSS\FoxRothschild.ICE\ICEWebSite\ReportViewer.aspx.vb:line 18
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   at __ASP.FastObjectFactory_app_web_bitpmvry.Create_ASP_reportviewer_aspx()
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   at System.Web.HttpApplication.MapHttpHandler(HttpContext context, String requestType, VirtualPath path, String pathTranslated, Boolean useAppConfig)
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It definetly seems that you need that dll to show the report.
There was another dll there called C:\WINDOWS\system32\cxlib-3-1.dll renaming that one seems to not do anything.

Crystal report viewer stop grouping (sorting) when there is a lot of data

Hi,
Here is my problem, when I try to view a report that uses grouping and sorting on the Crystal Report Viewer (web), if the query returns more then 490 records then all the groups are screwed up. Basically all the records are in the report but they are not in the proper groups and they are not sorted. It seams like it's running out of memory and just gives up.
The same report works fine in the Crystal Reports 2008 designer tool.
Is there a way to increase the memory of the Crystal Report Viewer (web) or is there something else I can do about that?
Thanks

I installed the Crystal Report plug-in on my Eclipse and I ran my report in it. Then I got this error:
Original Order Grouping: Modifying groups with original order grouping is not fully supported.
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So I modified my report to remove the "Original Order ".
That seam to fix the problem, I havenu2019t been able to reproduce it since.
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Key instead of Text in Results Object in Crystal Reports For Enterprise

Hi All
I recently developed a report in Crystal Reports for Enterprise and at some point afterwards the text description of the hierarchy used in the report was changed. The Key remained the same, however this caused the report to crash. The solution was to click Edit Query Option in the Results Objects and simply come out without changing anything. This refreshed the results object pane and the report ran as normal. I work in an environment where the text of hierarchies is liable to change frequently and without notice and it will be unfeasible for me to constantly refresh the results object every time a change to a hierarchy is made. Therefore is there a way to define in CRE to use the Hierarchy key instead of the text as this is less likely to altered?
Many Thanks in advance
Neil

Excuse me I have my terminologies mixed up, what I mean is the name of the characteristic used in the report. An example would be a characteristic called with the text of "Material" and a key of "0MATERIAL", if I were to change the text description to "MAT" and the key where to remain the same. This would cause crystal report to error because it expecting the Characteristic name to be "Material". Is there a setting or something in CRE to have it default to the key only so if the text of a characteristic or even a key figure for that matter where changed there would be no impact to the Crystal report.
I hope this makes more sense this time round
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Neil

Overlapping Graphs in Crystal Report

We have a requirement of designing a drilldown for which we have used Group charts in Crystal report. Our requirement is to plot graphs on 2 different summary fields on the same level i.e we require that on change of Zone, graph should be shown for Average of MTBF and MTTR values in that zone. We are using Crystal Report 2008. There is a limitation in crystal that only one summary field can be shown in a single group chart, so we hade created 2 different charts for MTBF and MTTR and overlapped one on the other and made the graph at front as transperent. MTBF is a bar chart and MMTR is a line chart.
It works fine when we do a preview in crystal report, the top graph is transperent and we can see both the graphs.
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Can anyone help in solving the problem or is their any workaround to display 2 summary fields in one graph in group chart.
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Thanks in advance
Suchi...

Thanks for the promt reply.
We are not exporting the report, We are directly vieweing it in info view.
I have very little idea about infoview. Can you please let us know how we can change the setting for infoview and who can do this. We just have access to Crystal report and the Business View manager to create and use the prompt group and save our rpt file so that we can view it through infoview.

Error from the seagate Crystal Reports ActiveX Designer

Hi guys,
I get the following message when I running a report application based on Web. The Message is as following:
The Error Message was Error detected by database DLL from Seagate Crystal Reports ActiveX Designer
Internet Explorer has encountered a problem wiht an add-on and needs to close.
the following add-on is running when this problem occured
Add-on Name: CRview.dll
Company Name: Crystal Decision, Inc
Description: Crystal Viewer for ActiveX
I think the crystal is old version , the IE is version 7
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Clara

OK, an upgrade of Oracle causes Crystal Reports to throw "Error detected by database DLL". It may very well be that version 8 report will not be able to run that version of Oracle. E.g.; version 8 of CR will not run Oracle 10 g for sure...
Something to look at; can you run the report in the CR 8 designer when connecting to that updated version of Oracle?
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Ludek

Group Headers Causing Crystal Report to be Cut Off

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