HACKED! Someone just took control of my cursor while I was on the Internet! They started to open files and search through stuff but I immediately shut down my computer! I have been hacked and I need to know how to fix my problem???

I was watching a YouTube video when my cursor suddenly started to control itself. I had screen sharing on and remote login etc. but I have disabled all of them! I'm writing this from my IPhone because I refuse to go back online with my MacBook Pro until I know I won't be hacked again! Please inform me on my best options and where my problem might be stemming from! If it helps I will inform you that I do stream illegal Tv-Shows online and download music torrents, I'm fussing that's why all of this happened! I need to know if I can disinfect my Mac or if ill have to completely wipe it and restore it? Thanks!

There are several possible causes for this issue. Take each of the following steps until it's resolved.
1. Follow the instructions in this support article.
2. Reset the System Management Controller.
3. If you're using a Bluetooth trackpad, investigate potential sources of interference, including USB 3 devices.
4. A swollen battery in a MacBook Pro or Air can impinge on the trackpad from below and cause erratic behavior. If you have trouble clicking the trackpad, this is likely the reason. The battery must be replaced.
5. There's a report that a (possibly defective) Thunderbolt Ethernet adapter can cause the built in trackpad of a MacBook to behave erratically. If you're using such an adapter, disconnect it and test.
6. There's also a report of erratic cursor movements caused by an external display that was connected but not turned on.
7. If none of the above applies, or if you have good reason to think your computer is being controlled remotely, remove it from the network by turning off Wi-Fi, disconnecting from a Bluetooth network link, and unplugging the Ethernet cable or USB modem, whichever is applicable. If the cursor movements stop immediately, you should suspect an intrusion.

Similar Messages

Pictures that I have stored on my laptop are fine but all of the pictures online are blurry and I just need to know how to fix this problem?

This has just started happening recently but all the pictures online look very pixely. I've started to notice this on facebook and other websites like Bing.com. I can't figure out what the problem is and have tried messing with my screen resolution but nothing seems to be working.

I am having the same problem after ugrading to Mountain Lion 10.8.4.
I found on the net a guy who says to do the following "log in as root and trash the old user icon images file. Then copy the folder froma ML factory disk image and restart". I can't get back to the original post-- tried buy it no longer seems to be there.
OK-- I don't understand how to do any of that. I need to know: 1. what is the name of the folder I am supposed to trash what is the path to get to it. 2. Where do I get the new folder to replace it with and where do I put it.
I would really appreciate help. Thank you.

My iPhone 3GS keeps turning itself off all the time for no reason every time I put it on silent or just get a Facebook message I have a broken sleep/power button anyone know how to fix this problem?

My iPhone 3GS keeps turning itself off all the time the power/sleep button dosent work so it's quiet annoying having to plug it in all the time dose anyone have a fix for this?

The "fix" is to get the phone repaired. There's no magic solution for a broken phone.
Bring your phone ant $149 to Apple for an out of warranty replacement, or find a 3rd party repair shop near you.

It is saying my voicemail is full and it isn't. I do not want to erase my messages, but I do not know how to fix this problem. Can someone help me?

It is saying my voicemail is full and it isn't. I do not want to erase my messages, but I do not know how to fix this problem. Can someone help me?

heymare66 wrote:
The phone usually can hold 24 messages before the voicemail is full, but now I have only 21 and it's saying it's full.
I think your Voice mailbox goes by time, not # messages, so if one or two of the messages is longer, then it would be "full" faster.
Go to youmail.com and follow the directions to set up youmail.
Just curious - why do you need to save 20+ messages? Once I deal with them, I delete them.... and I rarely have more than one or two \saved messages....

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

I need to know how to fix my iphone4 I was playing one of my games and a up date poped up and i push it to up date my phone. When it restarted all I have is a white screen and four black dots and all the driffent laughes I can not make any or get any call

I need to know how to fix my iphone4 I was playing one of my games and a up date poped up I pushed on the up date when it restarted all I have is a white screen with four black dots and all the driffent laughes and a i with a blue circle around it I can not make any calls or get any calls or any thing

I don't have apps on my phone so i can;t do anything

I have been watching videos from my ipad via ATV2 with no problems. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it

Hi, I have been watching videos from my ipad via ATV2 with no problems for over a year. As of yesterday my videos just keep loading and don't play. I don't think I have done anything differently. Does anyone know how to fix this. I have tried unplugging it waiting 30secs and then plugging it back in. I have tried restarting, updating and reseting but nothing is working. It's quite frustrating!!!! Any suggestions????

I have taken it back to the Apple store genius bar, but they say they don't see anything wrong. Well unless you use it all day and experience the problems when they happen, you wont see anything wrong. But there are lots wrong with it. But this would be the same store as I purchased the phone. And they backed up my old Iphone 4, but were not able to get anything to load back onto my new phone. So, I lost pretty much everything. But over time, some of my contacts have started showing up, although i am still missing over 800 of them.

My adobe flash plugin is crashing.And i need to know how to fix it

My adobe flash plugin is crashing.And i need to know how to fix it

What operating system? What browser? What Flash Player version?
[topic moved to Flash Player forum]

I need to know how to fix the Adobe reader so I can read the same docs, my bank statements, etc

I need to know how to fix the Adobe reader so I can read the same PDF docs, my bank statements, etc that I have always been able to read before.

Then why was I able to read them before? I downloaded a PDF study guide that I have been using for weeks. Then all of a sudden, a couple days after I purchased rights from ADOBE to convert from text to PDF everything comes up in a different fot. It is in a draft type of font that is very light, the caps are bold and it is difficult to read. I can still read the Study Guide, though it is hard on my eyes, but my bank statements are illegible. Now please tell me if it isn't Reader, what is it? and HOW DO I FIX IT?

I have windows and since the newest update to itunes, it just freezes pretty much when ever i try to do anything with it. Does anyone know how to fix this problem?

Every time i try to do anything with itunes it freezes after a few seconds and i have to force it to close. Does anyone know how to fix this problem? Im aweful with computers and have tried everything i know of.

Hey newyearnorma,
Thanks for using Apple Support Communities.
It sounds like iTunes has been freezing on you, take a look at this article to troubleshoot.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Have a nice day,
Mario

Hi every body. I have some problem with my i pad mini's keyboard . After i opened the message icon , suddenly the shape of my keybord has been chenged . I don't know how to fix it? I was wondering if you'd mind helping me.thanks .

Hi every body. I have some problem with my i pad mini's keyboard . After i opened the message icon , suddenly the shape of my keybord has been chenged . I don't know how to fix it? I was wondering if you'd mind helping me.thanks

That's so you can text with your thumbs. If it does' tog back together automatically put your finger on the tiny typewriter and you should get a pop up to reconnect keyboard. Or more easily put a finger on each one and pop them together.

My ipad is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini about a month ago

My ipad mini is not being recognized by the new iTunes update that just came out about a week ago it worked fine till the update I have windows 8.1 does anyone know how to fix this problem and I just bought my ipad mini

I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

My phone app freezes and message app crashes. I tried restarting multiple times and the problem persists. Everytime i go to the phone app and press on a contact to call it just freezes up and does nothing. Does anyone know how to fix this problem?

My phone app freezes and when i press on contact either it freezes or does nothing. Anyone know how to fix this problem? Also messaging app crashes. ANOTHER NEW PROBLEM: I can't receive calls either.

Try to reset the phone by holding the sleep and home button for about 10sec, until the Apple logo comes back again. You will not lose any data by resetting, but it can cure some glitches.
If this does not help, setting it up as new device would be the next step:
How to erase your iOS device and then set it up as a new device or restore it from backups

I just updated my iphone 5 to ios 7 and updated my itunes...now my iphone is not showing up in itunes devices. Does anyone know how to fix this?

I just updated my iphone 5 to ios 7 and updated itunes as well...now my iphone is now showing up in itunes devices. Does anyone know how to fix this problem?

Same problem on im iPhone4 / iOS6 with normal camera!
The camera takes a picture but the picture (video) doesnt appear in my Photos and therefore is not saved!

For some reason Safari and App store won't open anymore. Everytime I try to open them they crash and it says it's because of the webkit2 plug-in. Anyone know how to fix this problem?

For some reason Safari and App store won't open anymore. Everytime I try to open them they crash and it says it's because of the webkit2 plug-in. Anyone know how to fix this problem?

If you are getting an 'invalid security code' message then is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

HACKED! Someone just took control of my cursor while I was on the Internet! They started to open files and search through stuff but I immediately shut down my computer! I have been hacked and I need to know how to fix my problem???

Similar Messages

Maybe you are looking for