Had purchased Adobe Acrobat Professional XL in 2012-12-09, since then i have change new PC, i have tried to download not possible

I had purchased through Digital River, i have tried getting response from them is NIL, as well from ADOBE.

Hi manos148,
Do you have the purchased serial number with you?
If Yes, then you can download Acrobat XI from : Download Acrobat products | Standard, Pro | XI, X and use the serial number to activate the software.
Regards,
Rave

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I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

I purchased Adobe Acrobat Professional and have been trying to activate it for some time. I also had this same program on my previous computer. How do I de-activate it from that computer so that I can activate it on my new computer?

Hi larrygoynes,
To transfer the license from one pc to another the step you have to follow is to 'Deactivate' the license first from the older machine.
To accomplish this you need to Launch Acrobat, go to the 'Help' menu and select 'Deactivate'
On the new machine you can install Acrobat and then use the serial number to 'Activate' the software and this will complete the license transfer.
You can refer the KB Doc: Activation & Deactivation Help
Regards,
Rave

I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having trie

I have tried to purchase Adobe Acrobat Professional XI this morning and payment (AED 1983.53) has been taken, I received a message stating there was/is a problem processing my order and that I should contact your customer service team in UAE. Having tried this, I was met with a recorded message, in Arabic, and no options to speak to anyone. I have found this process extremely frustrating and poor on your behalf. Not providing any options to speak to an Adobe representative is equally annoying. Please get back to me ASAP, as I need to use the product immediately.

CS2 is very old and reached its "end of life" a while back. So probably won't run on modern operating systems. If you can still run it, you'll need to uninstall what you have and re-install with the download link below to activate it.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Nancy O.

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

I purchased Adobe Acrobat XI Pro on a CD but didn't realize that my new computer doesn't have a CD drive. Is there a way to download via the web using the serial number on my CD?

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.7| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

My institution purchase Adobe Acrobat XI pro but with a recent software update, I have lost access.

My instituion purchased Adobe Acrobat XI pro. With a recent software upgrade, I have lost all access.

Hi Dawn,
We might want to have a look at the install logs to determine the cause.
Please try the following basic steps :
> Enable the hidden Admin Account on Windows 7 ( Ref : http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
> Disable all Non-Microsoft Startup Services. (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
> Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
Reboot and try installing in the new enabled Admin user account and check.
Regards,
Rave

I have Adobe Acrobat XI standard, but would like to trial the "compare documents" feature on Pro. I tried to download a trial version of Pro, but the installer indicated that "it detected a more fully featured version of the product" - presumably my stand

Okay - just realised that the last screen was just asking for a "title" for my question!
I have Adobe Acrobat XI standard, but would like to trial the "compare documents" feature on Pro. I tried to download a trial version of Pro, but the installer indicated that "it detected a more fully featured version of the product" - presumably my standard version? - and stopped installation. It is not clear to me what my options are for either upgrading to Pro, or selectively purchasing the "compare documents" plugin (if possible). I am using what is presumably an Enterprise version of acrobat (i.e. my employer owns it, not me) - so not sure what limitations that results in. I think this is a simple question, but would be grateful for advice.

- You can't install Acrobat Pro alongside Acrobat Standard. You will need to remove Standard to be able to install Pro.
- You (probably) can't upgrade your license if it's a part of an enterprise license. The entire license will need to be upgraded.
- It's not possible to install just the "Compare Documents" function as a sort of add-on to Acrobat Standard.

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?

Adobe Acrobat XI pro version, Windows 7, running on iMac parallels, converting pdf to a pdf with reduced size is not possible, error: error in converting the file! What to do? Its a bit annoying not to be able to store pdf files in reduced size, any idea?? Thanks, Jörg

Hi Jorg ,
Are you trying to reduce the file size with the "Reduced size PDF" in the save as other option.
Give it a try if you haven't done it prior.
Open that PDF>File>Save as Other>Reduced size PDF.
If possible ,please share the snapshot of the error message with us so that we can have a look in order to assist you further.
Regards
Sukrit Dhingra

Purchasing Adobe Font Folio 11.1 through Transactional Licensing Program (TLP) can have access to download the Adobe Font Folio 11.1 package from Adobe.

Purchasing Adobe Font Folio 11.1 through Transactional Licensing Program (TLP) can have access to download the Adobe Font Folio 11.1 package from Adobe.

Err, so I thought this would be an easy question...not so?

I have Adobe Acrobat Professional for Windows XP operating system. I now have Windows 8.

How do I download the patch to convert from Windows XP to Windows 8?

I am using 6.0 It loads but with errors.
I tried downloading the free trial of Acrobat XI Professional, but it opens in a foreign language even though I choose English. I tried it twice and got the same result. I am ready to scream!

My adobe audition app I have payed disappeared so I had t uinstall the program and need to help to get it back: have tried to download it again but it dont work! This has happend twice now.

Hallo! I ned help to get my adobe audition app as I have payed for back to my computer. I had to uinstall the program also creative cloud since I didnt have the audition app any longer? This has happend before and I like have my money back as I have payed for it or help from tthe adobe team to install it again with the app.
Thank you for help
Lise Tollefsen Slembe

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

I have an adobe acrobat 9 Pro product key and a damaged CD, i have tried many distributions of trials but none seem to match for the activation.

Hi,

Acrobat 9 is part of the CS5 family of products so you might try downloading the trial of that and see if it works out.
You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
CS5: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Adobe acrobat professional 7.0 installieren

Hi All!
I had purchased Adobe Acrobat Professional 7.0 some years ago and have now been forced to migrate to a new PC. When I now follow the instructions of the Adobe-Website (deinstall all CR2 and Adobe-products, download the exe-file and enter the rgistration code from the website), I remain without success: Upon starting Adobe Acrobat Professional 7.0 on the new computer, the following
message appears:
The Adobe Helpline was just a line, but no HELPline, as they mentioned in a astonishing arrogant way that the product is seven years old and they don't support ist. From my point of view, being a professional writer, I just can't afford to pay another 650 Euros for a Adobe Acrobat Professional 11.0.
Can someone help me, please?
Thank you
Gerhard

gebl01 wrote:
Mann oh Mann, da haben wir es entweder mit einem notorischen Schlaumeier zu tun oder mit einem Vorkämpfer der PISA-Generation, die subkomplexe Sätze nicht sinnerfassend lesen kann. Daher nochmals langsam zum Mitschreiben:
Welche Version wurde ursprünglich gekauft? - Adobe Acrobat Professional 7.0
Wie wurde gekauft? - Mittels einer CD bei Saturn
Wurde AAP 7.0 installiert und registriert? - Ja
Wurden Updates und Upgrades gemacht? - Ja
Bis wohin? - AAP 10
Wurde nun ein neuer PC gekauft mit Betriebssystem Windows 8.1? - Ja
Wurde laut Vorgaben von Adobe versucht, AAP 7.0 am neuen PC zu installieren? - Ja
Erfolgreich? - Nein
Wurden Installationsanleitungen und Informationen auf der Adobe-Seite befragt? - Ja
Hat es geholfen? - Nein
Wurde die Helpline von Adobe befragt? - Ja
Wie hat die reagiert? - wurschtig (=desinteressiert)
Was war der beste Ratschlag des Helpline-Mitarbeiters? - ein Forum zu befragen (tolle Helpline!)
Wurde das gemacht? - Ja
Ergebnis? - Lösung gefunden: Adobe unterstützt keine Installation eines AAP 7.0 mit Upgrades auf Windows 8.1
Wie viele Antworten sind im Forum zu der Frage eingelangt? - mehrere (zwei hilfreiche und klare (danke Axel und di4blor), weitere von einem User unter konsequentem Verzicht auf Intelligenzeinsatz)
Danke allen Antwortern für Eure Beiträge. Ich weiß nun, dass ich um Adobe in Zukunft einen Bogen mache, wann immer möglich.
Selbst so ein Schlaumeier. Schau lieber was Du schreibst. Bislang hast Du nur von Acrobat 7 geschrieben, nichts von Acrobat X.
Wenn Du diesen hast, weshalb installierst Du nicht diesen. Dieser läuft auf Deinem Betriebssystem. Um diesen zu installieren braucht es auch keine Installation der Version 7, lediglich die Seriennummer der Vorversionen werden abgefragt werden, manchmal muss auch die CD zur Echtheitsüberprüfung eingeschoben werden.
Du bist ganz schön belämmert und arrogant. Du schimpfst durch die Gegend, weil Dir nicht geholfen wird, wie Du es Dir vorstellst, aber rückst notwendige Informationen nicht mal raus, wenn man danach fragt, bzw. machst Angaben, die zumindest diesem letzten Post widersprechen. Also nochmals: Hirn einschalten, Stroh wegräumen und an der eigenen Nase anfassen und aufpassen, dass die Finger nicht rotzig werden. Man will ja in Zukunft noch notwendige Informationen wenigstens aus Deiner Nase rausziehen.

Purchased Adobe Acrobat Standard DC (Windows,English). Will not install.

I just purchased and downloaded Adobe Reader CC and getting "Serial number you provided is valid, but a qualifying product could not be found on this computer."

Which did you download? Adobe Acrobat Standard DC or Adobe Acrobat Reader DC?
It sounds like Adobe Acrobat Standard if it's asking you for a serial number.
Which one are you trying to download?

Adobe Acrobat Professional 6.0 for the Mac. Can it be installed on multiple machines

I own Adobe Acrobat Professional 6.0 for the Mac and no longer have my Mac machine. I would like to send my original copy along with the serial number / license key (24 digits) to a friend in Australia. Can I do this and will it install fine for him. I am not sure if the key can be re-used.
I would appreciate a response as this is a Christmas Gift.
Tony

http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software My order number: MENA 9723990859

I bought last week (Adobe Acrobat Professional XI) through the website and I received an e-mail to confirm the purchase, but so far I have not got any mail to be able to download the software
My order number: MENA 9723990859

you can download and start your 30 day trial any time. when your serial number arrives, you can activate your trial to the time-unlimited version.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Had purchased Adobe Acrobat Professional XL in 2012-12-09, since then i have change new PC, i have tried to download not possible

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