Had to reinstall iTunes after bad virus and now when I drag and drop song into custom playlist it won't added.  No green   appears, instead just the circle with slash.  What's going on?  a fix? Michael

I had to reformat after a bad virus and reinstall iTunes.  Now when I try to drag and drop a song into a custom playlist, it won't add the song.  Instead of the green + that is supposed to appear, it just shows the circle with cross slash.  I created numerous playlist before and never ran into this problem.  Any suggestions on how to fix it?  Thanks 1ngiri

OK, so I have now found that this is apparently normal for iTunes, to only accept mpeg 4 movie files, all the searching I did before I must have worded it wrong because I couldn't find anything about this, incredibly. Had been looking for why iTunes won't take all the files it previously did, like if it had been changed, and it hasn't, it's allegedly always taken only mpeg 4 files. Also I had been searching for why iTunes crashes every time I try and add/import anything but mpeg 4 files, and even sometimes with mpeg 4 files. That isn't normal, it's supposed to just do nothing apparently as I've just found out. So for these reasons I didn't find the answer despite my searching all over the web.
So I guess that answers my own question now, but I'm still perplexed as to why I absolutely, definitely, without any doubt, had several hundred movies of a few different video file types loaded, accessible and playable in my iTunes library that everything here claims iTunes never accepted. It apparently shouldn't have been possible for me to have done this, but for probably 10 years it's been this way.
Perhaps since I don't remember adding these files to iTunes anymore recently than maybe 6 or 7 years ago, the iTunes back then did accept all kinds of file types? Or could I have somehow had some video codecs or software that expanded the capability of my movie players like Quicktime Player that unwittingly also allowed iTunes to take those files as well? All I know is somehow it worked! So now my question is how did I have it working before, so that maybe I can make it work again.

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