Had to replace my 64gb.  When I go to restore from the old one to the new one it says the Ipod touch refused the request.  What do I do now?

How do I get my new ipod touch to restore from the one I had to replace.  It says the ipod refuses to allow the transfer and I have no idea what to do.  I have rebooted the computer and turned the touch on and off again.  Can someone please help me with this?  Just as a note the one I am replacing wouldn't sync and more and even though it had been plugged into the computer all night and the battery pictured said it was fully charged the battery symbol was not registering.  Thank you for any help you can give me.

See if placing the iPod in recovery mode will alow you to restore the iPod.  For recovery mode see:
iPhone and iPod touch: Unable to update or restore

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