Had to rest the iPod. Now when I try to set up iMessage and face time it won't allow me as the address has already been used but on the same device. How do I fix tht

Had to reset the iPod and now I can't use the email that was on it before, it says the email is already being used. How do I fix tht?

Place the iPod in recovery mode and then restore. For recovery mode:
iPhone and iPod touch: Unable to update or restore

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When I try to sync my mobile browser to my computer browser, It says my E-mail address is already in use. Then when I tried to sign in under that E-mail addres

When I try to sync my mobile browser to my computer browser, It says my E-mail address is already in use. Then when I tried to sign in under that E-mail address, it says the password or user name is incorrect. I already reset the password and tried again, still with no success.

If you are trying to '''add a new device''' to your Sync account, see this: <br />
https://support.mozilla.org/en-US/kb/add-a-device-to-firefox-sync
'''Pair a Device''' is usually the best way of adding a mobile device to a Firefox account.

When I try and redeem my music card, it says it has already been used

when I try and redeem the iTunes Music Card, it says that the card has already been used, but the amount in my account does not go up! please help!

welcome to discussions, we are fellow users.
For a problem like that, you will have to email iTMS cusotmer service
http://www.apple.com/support/itunes/musicstore/musiccard/

HT1923 I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

I had to restore my computer and had to reinstall itunes. Now when I try to open itunes I get a message saying it is a new version than my itunes library. How do I fix this?

Try the following document, only be sure that none of the boxes in the compatibility mode tab are checked (not just the compatibility mode box itself):
iTunes for Windows: How to turn off Compatibility Mode

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

MY hard drive crashed and I had to replace it. Now when I try to sync my iPod with iTunes it says that I have to replace the old library (that is lost forever) with the new library to sync. I do not want to lose all the songs on my iPod! What can I do?

Copy all the content on your iPod back to your PC and into iTunes. Then go ahead and sync the iPod with your new library.
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

TS1717 i was wonering why is it when i restord my iphone5 from my laptop now when i try to play my music and movie a blog pops up saying (the requested URL was not found on this server)?

I was wondering why when i restored my iphoe5 from my laptop now when I try to play my music and movies a blog pops up saying (the requested URL was not found on this server)?

The problem resolved itself when I resynced the iPod with my computer. I suspect the error displayed when I tried syncing with my laptop and canceled out of it.

HT1539 I am getting an error that my Disc cannot be found, may be dirty, etc... Please reinsert and try again. After retrying, I cannot download, as the redemption code indicates that it has already been used. How do I download movie now?

I am getting an error that my Disc cannot be found, may be dirty, etc... Please reinsert and try again. After retrying, I cannot download, as the redemption code indicates that it has already been used. How do I download movie now?

Thanks for the quick advice!
Unfortunately, I am still unable to open my core productivity apps, namely Skype and Evernote. Twitter, as well, could not start. But interesting quick fix though, I never knew you could do that.
Here's the error log after the restart:
What else should I try?

I used my visa to buy an album, it appeared and i was listenting to it, now when i try to update my iphone and get apps i cannot, it says my card was declined but yet i receviecd the cd

i used my visa to buy an album, it appeared and i was listenting to it, now when i try to update my iphone and get apps i cannot, it says my card was declined but yet i receviecd the cd>

Thank you for clarify I'm supposed to read the ENTIRE article. I thought I was just supposed to read the title and magically everything will fix itself. I appreciate you taking the time to help me however I do not appreciate the caps and the way you have addressed the situation. If you are not going to kindly help people/make suggestions just don't try! And for the record my conclusions are not illogical, the iOS7 thing is on the website in small font (which I got by reading the ENTIRE thing) and you should really find a new hobby because your socialization skills need some help! That goes for you too Chris. Not everyone is a tech nerd

I got a blacklisted iphone 5 from att and I reset it and now when I try to set it up it needs a sim card so I went to the att store and they put a sim in and on the iPhone it says replacement needed couldn't complete activation.i just want use it as a ip

I got a blacklisted iphone 5 from att and I reset it and now when I try to set it up it needs a sim card so I went to the att store and they put a sim in and on the iPhone it says replacement needed couldn't complete activation.i just want use it as a ipod

To use it as an iPod it must be activated...to do that it has to accept a sim. A blacklisted iPhone cannot do that. Take it back to AT and T where you got it and get your money back.

HT201272 There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?

There is a TV series season that itunes identifies as PURCHASED but will not download as it says it has already been downloaded but I have no idea where the initial download is. Anyone know how to fix this?

Cancel your storage upgrade
If you upgrade or renew your storage but no longer need it, you can cancel. If you cancel your storage plan within 15 days of an upgrade or within 45 days after a yearly payment, you can contact Apple for a full refund. After this period, you can downgrade your storage for the following year.
Note: Partial refunds are available where required by law.
From here > http://help.apple.com/icloud/?lang=en#mma3518f8580
HelpKimIsAlreadyTaken wrote:
Since I purchased about $70 worth of movies and books and they won't load onto my iPad, do you think iTunes will refund my money?
If you make more room on your Device perhaps you can View/ use the purchases...
However if you would prefer a Refund... you can always ask... be sure to explain your situation...
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Note:
It is stated that all sales are final

I updated my email address on my itunes account, I verified the email I received. Now when I try to sign on, i get a notice that I need to verify my email address, i click the link and it says email address already verified. I cant access my acct.

I updated my email address on my itunes account, I verified the email I received. Now when I try to sign on, i get a notice that I need to verify my email address, i click the link and it says email address already verified. I cant access my itunes account because it keeps saying my email isn't verified. UGH!

Hi ipad also keeps asking for the password to my apple account id, but when in itunes on the ipad it says his email account.
he cannot update anything without it asking for my password to my account.
Please help, thanks.

HT5188 I have 50 iPads and 50 codes, but I am not able to install the app on the last ipad. One code in the spreadsheet says it's already been used but shows no serial number or device name.

I have 50 iPads and 50 codes, but I am not able to install the app on the last ipad using Apple Configurator. One code in the spreadsheet says it's already been used but shows no serial number or device name.

Hi mafiose15,
Thanks for visiting Apple Support Communities.
Restoring your iPod to factory settings is the best way to try and get it back to working order. You can use the instructions below to restore it:
How to restore iPod
Verify that you have an active Internet connection, because you may need to download new versions of the iTunes and iPod Software.
Download and install the latest version of iTunes if necessary.
Open iTunes. Connect your iPod to your computer using the USB or FireWire cable that came with your iPod.
After a few moments, your iPod will appear in the Source panel in iTunes.
Select your iPod in the Source panel. You will see information about your iPod appear in the Summary tab of the main iTunes window.
Click Restore.
If you are using a Mac, you will be asked to enter an administrator’s name and password.
A progress bar will appear on the computer screen, indicating that stage one of the restore process has begun. When this stage is done, iTunes will present one of two messages with instructions specific to the iPod model you are restoring.
Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
Leave iPod connected to computer to complete restore (typically applies newer iPod models).
During stage two of the restore process, the iPod displays an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remain connected to the computer or iPod power adapter during this stage.
Note: The progress bar may be difficult to see, because the backlight on the iPod display may be off.
After stage two of the restore process is complete, the iTunes Setup Assistant window will appear. It will ask you to name your iPod and choose your syncing preferences, as it did when you connected your iPod for the first time.
You can find the instructions in this article:
Restoring iPod to factory settings
http://support.apple.com/kb/ht1339
All the best,
Jeremy

HT204266 I have a balance on my iTunes gift card but when I try to redeem it, the message says the code has already been used and won't let me go on

I have a balance on my gift card but can't redeem it. When I enter the requested code the message says it has already been used. How do I redeem the amount left on my card?

Hi Rosemarie316,
If you are having issues redeeming your gift card, the following article will help:
iTunes Store: Invalid, inactive, or illegible codes
If you're still unable to redeem your code after verifying the characters in the code, you'll need to contact iTunes Store Support for help. You'll need to provide a digital image of the front and back of the gift card as well as the sales receipt for the purchase of the gift card.
Contacting iTunes Store Support
Go to the iTunes support page and select your iTunes country.
From the iTunes support page, choose Contact Support on the lower-left side of the page.
Follow the instructions to get iTunes Store support assistance.
I hope this information helps ....
Have a great day!
- Judy

When I try to set up iMessage I keep getting an error message saying check network connection but my connection is fine have rest phone but still no good

When I try to set up iMessage I keep getting an error message saying check network connection but my connection is fine have rest phone but still no good

Try using wifi orelse first check whether the internet is working or not orelse check whether you haven't selected the 'settting' option under allow internet access in 'cellular'

I can't sign in to imessages and face time with my apple ID, how i can fix it ?

I can't sign in to imessages and face time with my apple ID, how i can fix it ?

Check Settings>General>Date & Time>Set Automatically>On. Make sure that the time zone setting is also set correctly.
If that didn't solve the problem, restart your iPad and try again. If that fails, reset your iPad and try again.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

Had to rest the iPod. Now when I try to set up iMessage and face time it won't allow me as the address has already been used but on the same device. How do I fix tht

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