Hard drive gone bad??
My wife bought me the 15 Inch Macbook Pro approx 4 months ago. Approx 2 months ago I was having problems with the Mac freezing. One day it finally froze and wouldn't do anything. So I simply reinstalled the software. While trying to do this, A message kept coming up saying the hard drive was faulty and wouldn't install. I kept on trying and trying and spent days on working on it. I finally gave up and just used one of my external hard drives as the primary hard drive. This works fine except the external also needs a power source so thr is the problem. Also, when I use itunesand connect my 160GB ipod classic EVERYTHING freezes and will not unfreeze no matter what. If you try and close anything it just makes it worse. So I simply have to do a hard shut down. How do I fix this? Do I need to purchase a new internal hard drive. Will that work? Or, do I need to try and ship it to the apple store? The apple rep my wife talked to was not helpful at all. She only would tell us everything I have already done and tried. Thank you for any assistance...
Have you opened DISK UTILITY? If not, do so and start with 'First Aid'. You may eventually have to get a new hard drive. Fortunately you are still under warranty.
Good luck/
Ciao.
Similar Messages
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I have a macbook, purchased in May of 2006. I have already replaced the harddrive once and it has gone bad again. I have a flashing folder with a question mark upon start up.
I do not have the extended warranty, but am concerned about putting in a new drive to have it go bad in a year. Have there been reports of the heat causing hard drive issues. I have also had to replace the battery as it lost power to quickly.
I have another macbook that was purchased at the same time that has never had any problems. I want to know about any related issues when I take my computer to Apple tomorrow.Took the computer in today. I asked if the drive was a Saegate, indicating that I knew about the problems with the drive. He pulled it out. Yup, the Seagate model. I explained I knew it was out of warranty, but wanted to know what they would do.
He checked with someone and they are replacing the drive for me at no charge. I was very nice, never acted like I expected anything. But I also made sure to mention this was the second drive to go bad, that my child's mini mac had a bad motherboard after a month. Yet we own three apple computers and three iPods. I think being nice about it and a good customer helped me. -
My new Macbook Air hard drive gone bad
My new macbook air hard drive just died on me last saturday while I was working on my paper. With that I've lost all my files. I took it to Apple store, but I was told that all they can do is to replace the hard drive for me.
I'm not really happy with the service. You pay so much more to get your money's worth. I was suggested that if I wanted to retrieve my files I had to take it to an outside source for about $500-$700. It's like buying a defective device that causes you some nasty injury and when you ask for their part of responsibility they tell you to take a hike.
I wish there was a law that would be more protective of people's time and (intellectual) property as opposed to leaving us to the mercy of, ultimately, the greed that drives these companies.Dave Changizi wrote:
Fellows,
Please don't read my e-mail with your emotions. I have nothing against Apple other than my disappointment in this particular service that I received. I can make a long list of all the good things that Apple has brought in this world.
My point is this: whether Apple or a PC, when you buy a brand new computer, the manufacturer should not only replace the failed part (in my case it did, as is the norm in the industry), but TRY to retrieve the lost file(s), when is applicable, free of charge, during the warrantee period.
Does it make sense? I find this a very reasonable request/demand. Remember that, according to Apple representative, an outside source was potentially able to retrieve my files.
As a customer, I want to have a better service, especially when I pay more for the promised quality.
If we customers were happy with what is offered/or not, then we would have still worked 70 hours per week, our cars didn't a seatbelt, and ...
I hope this helps to clear my argument.
Cheers,
I understand where you are coming from, however, there is nothing that they can do. If the drive has been damaged and does not work, then there isn't anything that they can do. When those other places charge the prices that they do, it's to pay for them having to physically remove the platters from the drive that you currently had, and keeping every tiny spec of dust off them as a spec of dust could render the platter useless if it gets caught between the heads and the platters. This being said, they would then have to take those platters and place them in a new drive basically. Most people understand that there is nothing that can be done when something like this happens, they have external drives and they backup all their data. I have mine backed up on two seperate drives and in a remote location away from everything here. Let's put it like this, say you bought a house, and then you put a lot of your memories and things and whatnot into your house, say pictures, papers, things like that. Now your house burns down, would you expect the people that built your house be responsible and demand that they somehow get your pictures and things like that back from your house that were burned up? It's kind of asking the same thing that you would get if you were to demand that they somehow magically make your drive start working and get the information off it. -
My hard drive went bad and I lost a lot of purchased items from the iTunes store. I want to re-download them but can not. They still show up on my purchased items. How do I solve this?
Update to iTunes 10.3.1
After you have finished, you can re download your iTunes purchases without having to re purchase.
iTunes 10.3.1
" Download Previous Purchases. Download your past music purchases again at no additional cost. Your purchases are available in the iTunes Store on your Mac or in the iTunes app on your iPhone, iPad, or iPod touch. Previous purchases may be unavailable if they are no longer on the iTunes Store."
"Available on iTunes in the U.S. and Canada only. Title availability is subject to change."
From here. http://www.apple.com/itunes/ -
How do you know a hard drive is bad?
how do you know a hard drive is bad?
From the OS X "Help" system:
Check whether a disk is about to fail
You can check the health of many disks in Disk Utility. Many disks include Self-Monitoring, Analysis, and Reporting Technology (S.M.A.R.T) hardware, which lets a disk test itself for potential problems.
Open Disk Utility.
Select the disk in the list at the left.
If you see a message saying the disk has a fatal hardware error, the disk has an irreparable hardware problem that can’t be fixed by Disk Utility or any other utility that repairs software problems. Back up as much of the data on the disk as possible, and then replace the disk.
If you don’t see a message saying the disk has a hardware error but you still have problems with the disk, you can try to repair it with Disk Utility. -
Can I have access to all my imported music and movies in iTunes even though my external hard drive went bad with the acutal files, if i purchase iCloud through iTunes.
You say "ripped" music. That is not stored on iCloud unless you subscribe to Match. As for iTunes Store purchases:
Downloading (using iOS or computer) past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not all media formats are available in all countries (see: iTunes in the Cloud and iTunes Match Availability by Country - http://support.apple.com/kb/HT5085); apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list (e.g., ringtones, audiobooks), or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the iTunes Store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.
Of course if you had a backup of your files you would have been back up adn running iTunes by the time you read all this. -
My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.
After you have installed the OSX on the new HDD in your MBP, install the old HDD in an enclosure and connect it to your MBP via USB. Then try to drag and drop your data to the new HDD.
If this proves unsuccessful, you may look for data recovery software on the Internet. There will be free trails to see if it will work or not. If the trial suggests that it will work, then you will have to purchase the software.
The last resort is a professional data recovery service that will offer NO guarantees and charge a lot of money.
As you now can appreciate, backups eliminate such predicaments.
Ciao. -
After trying to install Mavericks, got an error message my hard drive was bad.
After trying to install Mavericks, got an error message my hard drive was bad. Took it in to the Apple Store and the 'Genius' bar guy couldn't see it as an external drive when he connected another Macbook. If I get another hard drive what's involved in getting my system operational again?
Hi there
Looks like I may be experiencing a similar issue to yours as having issues installing Maverick on snow leopard?
https://discussions.apple.com/thread/6286238
Did you manage to get your problems resolved? -
I need to back up my iMovie DVDs. I recently had my Seagate External Hard Drive go bad. Seagate replaced the drive but not all the iMovie projects i had backed up there. Is there a way to do this from theDVDs i burned the iMovie projects to? The DVDs are now the only copy i have of all my home movies
even when the hard drive is compatable with my MacBook Air.
What is the file system on that drive? Is it formatted MacOS Extended (Journaled)?
And what is your iPhoto version? iPhoto 9.5.1?
Some how I have trouble trying to drag my photos to my drive and it is not letting me to do so
What exactly happens when you try to drag photos to your drive? Are you dragging from iPhoto's window to the drive?
Can you export your photos, when you select the photos on iPhoto and use the command "File > Export"? -
What are some of the signs of a hard drive going bad?
Lately my computer has been acting funny. Every few seconds I hear noises like my computer is trying to do something but then it winds down then stops. It's sounds like it could be the hard drive, but I'm not sure. It even does this when the computer is in sleep mode. I'm not sure what else to do. I've ran several Utillity programs such as Tech Tool Pro and Disk Warrior. I've also ran Disk Utility. While it's doing this it sometimes causes a lag (spinning beach ball) in some of the programs I'm using.
Does it sound like I may need to buy a new hard drive? If so, any suggestions would be much appreciated. Right now I have a 80gig hard drive.
thanks,
TimHello again Tim,
Maybe your machine is not in as bad shape as you are trying not to think about. You have had no errors reported by the hardware test or Tech Tool. Chances are you have a corrupted system cache, internet cache and a couple of .plist (preference) files, which common and not difficult to cure.
First thing to do is to install and run a cache cleaner. I've attached the link to Onyx. After you've installed and opened Onyx select the cleaning button. Then select system cache and internet cache and run it.
You should also delete the preference files for Mail and for Safari and any other apps that seem to hang. The easiest way to find them is by typing the app's name into the search box of a Finder window and delete the .plist files. You can delete any of these files for slow apps without danger of removing important files - anything with .plist is OK. I've also attached a link to free app that checks all your system preference files. It may pick up on the corruption without eliminating them one by one.
Don't pull the RAM yet! There's still a few more tricks to try.
Onyx - http://www.titanium.free.fr/pgs/english.html
Preferential treatment - http://www.versiontracker.com/dyn/moreinfo/macosx/22790 -
I have a notebook envy m7-k111dx and the hard drive went bad
i have a notebook envy m7-k111dx and the hard drive went bad and need to order a recovery disk from HP going through the web site to order it all it does is take me through circles
This question was solved.
View Solution.Please use the HP Recovery Media you previously created to return the computer to a factory like state. If you didn't create your HP Recovery Media when you first setup your computer, please contact official HP support in your region / country, via the HP Worldwide Support Portal, to see if HP Recovery Media is available for your computer.
If you have any further questions, please don't hesitate to ask.
Please click the White KUDOS "Thumbs Up" to show your appreciation
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
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New T430 hard drive is bad and Lenovo won't supply replacement preloaded software
Placed order for Lenovo T430 with preloaded Microsoft Office 2010, Adobe Elements, and Adobe Lightroom on 1/13/13. I received the computer in January and have had ongoing problems with it since that time, requiring multiple contacts with tech support. Overall, I could use the product (minus the thinkpad laster bluetooth mouse I also purchased from Lenovo that would not stay connected to the computer) up until this last week, when it would not start without going into the boot menu, but could not get out of the boot menu.
I called tech support, who thought it was the operating system and sent me recovery discs to reinstall the OS. I had help from a computer servicing company who checked my computer and found the hard drive is bad. They have called Lenovo, who are sending the hard drive out to be replaced. However, Lenovo is refusing to replace the preloaded (by Lenovo) software I purchased from them.
Case # A05LT3Q
Tech support says that my account where I registered the product would be able to provide the software. I called customer service about that and spoke with Hason about the problem. He stated that he would have to start a customer advocate case for me. He says he does not yet have a case # for me, but will call me before he leaves at 7pm tonight. I will post that case # when and if I receive it from him.
Am more than frustrated with this case and the problems I am having.If I remember correctly, the recovery discs should have everything that came with the system. I could be wrong though.
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I believe my macbook pro hard drive is bad. I erased the drive and reinstalled the OS and the macbook still runs really slow. I dont know if the hard drive is the issue.
Did you try an SMC reset too? It's easily done and none of those resets to the best of my knowledge hurt anything. When I was fooling with my system, which at one point was a home made Fusion setup, I needed to reset the SMC sometimes to get the drives recognized. Reading the documentation the sudden motion sensor is drive related but that seems to be about it.
Some more specifics may be needed about the drive itself, the model number of your unit, and the OS version you're running.
At present, the problem seems sort of odd to me. FWIW cable problems can be quite intermittent. I used Scannerz to find some of the problems on my original system that I later converted to a new HD and SSD combo. It can find lots of problems if you learn how to use it right (HD problems, logic board system faults, and cable problems) but you need to get a system at least partially up and running to use it, and it doesn't sound to me like your there right now (in other words, don't go out and buy it because at this point I don't know how it could help you)
Another word of advice would be to not go out and start throwing parts at a problem unless you have a good idea what the source of the problem is. If you have a logic board problem, new drives and new cables won't make it go away, you'll just be wasting your money. Logic board problems, cable problems, and drive problems can all have very similar end user symptoms. The article that I linked above named "Hard Drive Problems" has a section on general symptoms of problems and if you read the article it becomes clear there's a lot of overlap associated with different types of problems.
I assume that your unit isn't under warranty. If, by chance it is I wouldn't even fool with it and I'd take it to Apple and let them deal with the problem. You also might want to check with whatever Apple sources you have available to test your system, like an Apple store, and see how much they'll charge (if anything) to evaluate the system.
I certainly hope this helps. -
How do i sync to another computer is my hard drive went bad
how do i sync to another computer if my hard drive went bad. So i dont have the same itunes library
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
IPod Classic crashed - has the hard drive gone for good?
I have a 80gb iPod classic and it's crashed, bizarrely after charging it in a foreign country.
I've gone into the Diagnostic mode and got the following data:
Reatracts - 8
Reallocs - 1627
Pending Sectors 18
PowerOn Hours - 676
Start/Stops - 113
Temp: 24
Min: 15
Max 47
Does this mean my hard drive has crashed and a need to repair/replace? Or is there more I can do?
Help very much appreciated! Thanks.Can your iPod still play Music? or rather what is shown on the iPod Screen?
Can Windows recognise your iPod?
Try to fix the hardisk, by putting it into Disk Mode
http://support.apple.com/kb/HT1363?viewlocale=en_US
Then connect it to Windows and run in DOS
Chkdsk drive: /R /F
Where drive is the iPod drive ID, like E: or F:
This will correct the filesystem and hopefully mark the bad cluster, which may bring down your Pending numbers..
Have a nice day!
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