Hauppauge 1445 HD-PVR Gaming Edition High Definition Personal Video Recorder

Hi,
I recently just purchases an HD-PVR Gaming Edition from Best Buy so that I can record gameplay from my Xbox 360 and make videos with them. I tested it out at home and it works fine but I wasn't too happy with the quality and the fact that I had some issues with the software that come with it. For others it works fine but it didn't with me. I wanted to know whether or not I am able to return this product to best buy and get a refund so that I can buy another capture device. The product is brand new and all the cables are in mint condition. The software CD is in mint condition as well as the capture device itself. I have only recorded with it twice (2 hours worth of footage). Please let me know of my options!
Andrew A. 

Put everything back in it and pack it up how you found it. Don't tape it up cause they will have to inspect it befpre giving you your refund. Take Your recepit, your card(If used) and Goverment Issued ID.
You have 30 Days or 60 if Premier Silver Member from purchase date.
=(｡◕‿‿◕｡)=

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