Have lost Contacts and messages after bad upgrade, anyone had the same?

Took most of the day to install the new software upgrade, it kept failing. Now I have no contacts or messages. Has anyone else had the same problem or know how to fix? there is a terrible lag now too

Yep I lost all my contacts and texts. I tried to restore but the only option to restore from was the latest backup which included having no contacts and text. You would think they could offer the last 5 or so should you need to restore a reliable version.
I've talked to support and they said if it wasn't back up by Outlook or Google then it's gone. I got all my music, videos, tv shows, apps, and pictures. No contact or text. Unfortnately, some dropped the ball on this risk. Hopefully they will learn and do better next time.
One piece of encouragement, after having no texts, one came in yesterday morning. I read it and responded and when I went to the main text areas they had all reappeared. Unfortunately, since there are no contact names, I am looking at numbers which are unfamiliar to me. But it's something to dig in to. Hope another something simple will trigger the return of the contacts. I just don't know where to rub the lamp to get the genie to come out.

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http://support.apple.com/kb/HT3964
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selenafromshenzhen wrote:
If you have backed up your iPhone before the jailbreaking, then you can recover contacts and text messages by restoring your iPhone with the iTunes or iCloud backup file. Read the guides: iCloud: Restore or set up your iOS device from iCloud & Use iTunes to restore your iOS device to factory settings - Apple Support
i tried to update with new iOS, in between strucked my iphone, after that there is no data in my phone,
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iPhone 6

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Have lost Contacts and messages after bad upgrade, anyone had the same?

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