Having Problems Adding a Toolbar

I am having great difficulty in adding a custom toolbar in safe mode. I haven't done extensive research but...
It's a recent reinstall (it might have only updated as I didn't uninstall first) of Firefox 27.0.
The support article I was reading suggested that I should be able to gain a custom toolbar by creating one in safe mode as all of my security/privacy add-ons such as Abines MaskMe are disabled there and then restarting. When I manually restarted, all the add-ons were disabled and the custom toolbar which I created was not there. The article suggests that this is not due to my add-ons. Yes, I do have a custom configuration but I wasn't starting it using a private browsing window as I know this interferes with saving the settings. I would like to not take it to a reset but I will do this if you advise. Please help.

May be your preferences not saved.
try with new profile, customize the toolbar in normal mode.
Create a new profile as a test to check if your current profile is causing the problems.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
Profile Backup and Restore
*http://kb.mozillazine.org/Profile_backup
*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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