Having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we did

having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we didn't get an opportunity to uninstall off of crashed machine?

Hey robr72339266,
With a single user license, you can install Acrobat on maximum two computers, say, your laptop at work and desktop at office.
But, you cannot use Acrobat on both the machines simultaneously.
You will first need to deactivate Acrobat from the old machine, then install and activate the software on the new OS with the same serial key.
Please Contact | Adobe to seek help on the same.
Regards,
Anubha

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Having trouble running Dreamweaver on new Windows 8 laptop. No trouble running it on Windows 7.

Having trouble running Dreamweaver on new Windows 8 laptop. No trouble running it on Windows 7.

Thanks for your reply.
When I tried downloading Dreamweaver CS6 onto my laptop, it took over 2 hrs to download, then it compressed it into a Zip file which I was never able to open.
Not sure why I am having so much trouble. We’ve had no issue loading onto our Windows 7 lab, however, we are not successful using the download on my work laptop.
We are going to try again, however, it this doesn’t work, perhaps I should try the trial download – and take it from there?
Thank you in advance.
Ms. Laura Sciortino
Basic Technology Instructor
Grades 7-8, 10 - 12
Weehawken High School
Peer Leadership Advisor
Grades 9 - 12
Main Office: 201.422.6130

Having trouble installing Photoshop CC in Windows 8.1

After 42% it stops and gives me this errors:
- 0 fatal error(s), 2 error(s)
ERROR:
11/30/13 17:30:12:653 | [INFO] | | OOBE | DE | | | | 7456 | ---------- CustomHook_Helperx64 ---- Start ----------
11/30/13 17:30:12:655 | [ERROR] | | OOBE | DE | | | | 7456 | Cannot load function name 'CSInstallerCustomHookProc' from library C:\Program Files (x86)\Common Files\Adobe\Installers\uninstall\{5F816B76-62F3-41C9-B651-27F49F25F50B}.data. Error 0
ERROR: System check returned with error : -4

I am bothering to post just to report - in case useful to others - that I was able to get round the same problem as the original poster, like jsm02, by booting into "safe mode with networking". Rebooting the machine and using the f8 key during the boot sequence, to select the alternate startup "safe mode with networking", seemed more straightforward than the instructions at http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html, which looks like it would involve a certain amount of guessing which services should be disabled / enabled.
The complaints about Microsoft redistributables I got in the install-fail-report were as pasted in below, in case helpful to others seeing same. The report advised double-clicking various packages to retry those parts of the install - or downloading the latest same from Microsoft. I would suggest checking Control Panel -> Programs and Features first, as you may simply find that you already have these C++ redistributables installed (as they were in my case).
And wouldn't it be nice if the Adobe Installer could fail more gracefully - or indeed not even fail at all! - if it finds required components are already installed. For Adobe customers on slow broadband lines, being forced into a second download that takes circa 3 hours (for just one of the CC apps), because of an installer that can't handle items already being installed, is not a great experience - would hope Adobe can iron this out of the installation process.
Hope that this further detail is useful to others facing same problem.
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x86) 10.0.40219.325 {55B82130-18F9-11E2-8D43-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1601
ERROR: Failed to repair Microsoft Visual C++ 2010 Redistributable Package (x86). Please try repairing it by double clicking on the executable at "C:\Users\Dylan\AppData\Local\Temp\{C1D846F7-8CAD-4495-8DA4-B6B1C7ACBE3D}\Photoshop_14_LS 20\Adobe CC\payloads\Microsoft VC 2010 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: PDF Settings CC 12.0.0.0 {60EFC785-D926-447D-A079-C83D51ACD7EC} -----------
ERROR: Install MSI payload failed with error: 1601 - The Windows Installer Service could not be accessed. This can occur if the Windows Installer is not correctly installed. Contact your support personnel for assistance.
MSI Error message:
ERROR: Third party payload installer AdobePDFSettings12-mul.msi failed with exit code: 1601
----------- Payload: Microsoft Visual C++ 2008 Redistributable Package (x64) 9.0.30729.5677 {512B6D21-18F9-11E2-93C1-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 1601
ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Dylan\AppData\Local\Temp\{C1D846F7-8CAD-4495-8DA4-B6B1C7ACBE3D}\Photoshop_14_LS 20\Adobe CC\payloads\Microsoft VC 2008 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x64) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2008 Redistributable Package (x86) 9.0.30729.5677 {539B5BB0-18F9-11E2-BBBC-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x86.exe failed with exit code: 1601
ERROR: Failed to install Microsoft Visual C++ 2008 Redistributable Package (x86). Please try installing it by double clicking on the executable at "C:\Users\Dylan\AppData\Local\Temp\{C1D846F7-8CAD-4495-8DA4-B6B1C7ACBE3D}\Photoshop_14_LS 20\Adobe CC\payloads\Microsoft VC 2008 Redist (x86)\vcredist_x86.exe", or download and install the latest Microsoft Visual C++ 2008 Redistributable Package (x86) from Microsoft website - www.microsoft.com
----------- Payload: Microsoft Visual C++ 2010 Redistributable Package (x64) 10.0.40219.325 {54B0C34F-18F9-11E2-BC1D-00215AEA26C9} -----------
ERROR: Third party payload installer vcredist_x64.exe failed with exit code: 1601
ERROR: Failed to install Microsoft Visual C++ 2010 Redistributable Package (x64). Please try installing it by double clicking on the executable at "C:\Users\Dylan\AppData\Local\Temp\{C1D846F7-8CAD-4495-8DA4-B6B1C7ACBE3D}\Photoshop_14_LS 20\Adobe CC\payloads\Microsoft VC 2010 Redist (x64)\vcredist_x64.exe", or download and install the latest Microsoft Visual C++ 2010 Redistributable Package (x64) from Microsoft website - www.microsoft.com

Having trouble installing FlashBuilder 4 on Windows 7

I'm having huge troubles installing flash builder 4 on windows 7. I'm installing as an administrator.
Below is my installation error log:
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 15 error(s), 13 warning(s)
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
WARNING: Payload cannot be installed due to dependent operation failure
ERROR: The following payload errors were found during install:
ERROR: - Microsoft_VC90_ATL_x86: Install failed
ERROR: - Microsoft_VC90_CRT_x86: Install failed
ERROR: - Microsoft_VC80_ATL_x86: Install failed
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ERROR: - Adobe Player for Embedding: Install failed
ERROR: - Suite Shared Configuration CS5: Install failed
ERROR: - AdobeHelp: Install failed
ERROR: - Adobe Flash Player 10 ActiveX: Install failed
ERROR: - Microsoft_VC90_MFC_x86: Install failed
ERROR: - AdobeTypeSupport CS5: Install failed
ERROR: - AdobeCMaps CS5: Install failed
ERROR: - Microsoft_VC80_MFC_x86: Install failed
ERROR: - Microsoft_VC80_MFCLOC_x86: Install failed
ERROR: - Adobe Flash Player 10 Plugin: Install failed

hi,
If you have 7zip you can extract all the files from the fb_XXXX.exe, then run the installer directly. Odds on you have a corrupt fb file as all the adobe installers play nicely with windows 7.
David.

Having trouble Installing OS on New Hard Drive

I just tried to Install OS X on my new Seagate Momentus 7200.3 HD with the install disk that came with my new MBP. When I get to the prompt where it asks where you would like to install OSX no drive location is showing up. Can anyone help me?
Thanks!

Mesaprs86, Any luck with that drive? I just got the same HD and the new MBP. I also bought an enclosure. I'm completely new to OSX. I have not even turned on the computer yet. Do I install the new drive into the computer and then install the software from the cd? Or do I have to copy the original HD to the new one in an enclosure? I've looked at the videos online, but they all seem to be aimed at people who are replacing a drive that already has been used for awhile. What is the best way to do a completely clean, new install. What did you end up doing Mesaprs86?

HT1926 Im having troubles installing itunes on my windows 8 laptop, help?

I'll click the download button and without even asking me to run anything it just says "thanks for downloading" but I haven't even done anything.?

I'd first try downloading an installer from the Apple website using a different web browser:
http://www.apple.com/itunes/download/
If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

Why am i having trouble updating itunes on my windows 7 (64 bit) computer?

Why am I having trouble updating itunes on my windows 7 (64 bit) computer?

Doug
Thanks for the update.
nothing is getting installed, copied or otherwise loaded onto my computer....first the program starts to load, then it asks for my serial number, then it goes out and seems to check the serial number then it says it can't be installed then it erases everything it just spent 10 minutes loading.
In view of the above and your prior descriptions, have you tried alternative installation files?
If you want to give a look to that approach, please download and install the tryout files for Premiere Elements 9 from the following web site and then insert your purchased serial number into them during installation.
With this route, you need to carefully carry out the web site's "Note: Very Important Instructions" in order to avoid an Access Denied message.
Photoshop Elements 9 / Premiere Elements 9 Direct Download Links | ProDesignTools
Back to my questions from post 3
Are you getting any Shared Technologies error message any where in the installation process that is failing?
If you follow the following path, do you find an OOBE Folder?
Local Disk C
Program Files (x86)
Common Files Folder
Adobe
and in the Adobe Folder should be the OOBE Folder which you rename from OOBE to OLDOOBE to disable it.
When you are forced into a roll back for whatever installation has taken place, do you ever see a message about Shared Technologies?
And, whether or not the program installs to any extent, does your computer have the OOBE Folder? If so, then please rename it to disable it before
you try for another 9 install.
Looking forward to your results.
ATR
Add On....Please remind me....since you purchased Premiere Elements 9, have you ever installed and used it successfully on any computer?

I am having trouble installing Lion on a partitioned hard drive. Help?

Aloha:
I am having trouble installing Lion on a partitioned hard drive
I have three internal HD's The first I am running the system on 10.6.8 (which is up to date) , the second I do most of my work on and the third I have partitioned into two and I am trying to install Lion on one of the patitions.
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I then read the Daily news with out problem, however, when I shut down my iPad, that was all she wrote. I can not get the iPad back on. The best I could do was see the revolving gear start and then freeze. It's on charge now and I can not even get rid of the frozen gear.
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Need some help!!
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Dan

Having trouble installing Oracale 8i

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I am having the same problem also with Oracle 8i. This happens to both the Personal Edition and Enterprise edition. I tried adding the parameter Jrew=0x00080000 in the Win.ini and also tried copying the CD to my hard drive. The same problem occurs in all istances. Anyone please help me urgently as I am unable to install the client components.
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Good day all, I am having trouble installing the latest version of Itunes on my desktop. I receive a message that sttates the older version not be removed and then the installation process is aborted. I am running windows

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When it is installing I get a message that states "the older version of Itunes can not be removed."
Then the installations process is aborted.

Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
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Just installed itunes on new windows 7 system Cant get it to import cd's when it is open. I have to close it first and then insert cd to import

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If your library was working on your computer and then popped up empty all of a sudden then this might be what you need...
Empty/corrupt library after upgrade/crash
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See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

How can I save my current Firefox customization to install on a new Windows 7 installation

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Hold down the option key and select
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Having trouble installing ProIX on new Windows 8 machine after XP crash. Get almost ll of the way through and get an error box ... contact system support. Only way out is to abort and then it un-installs. Wondering if a licensing max issue since we did

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