HD Channels freeze after 5 minutes

Since the launch of BT sport my HD channels including new BT sport freeze after about 5 minutes. Help suggests I restart Home Hub and BT vision box. This gets the system going for the next 5 minutes. Note this is the behaviour whether accessing BT sport or BBC1 HD. I can actually get the channel to unfreeze by simply changing channels so its not really necessary to reboot all the boxes. Unfortunately this approach does not work when trying to record your favourite football team.
Other details: BT Vision box is connected to Home Hub by powerline adaptors and I often get a message with error VMC999 complaining of a slow connection.
What is particularly irritating is that I have a new Samsung smart TV which displays all HD channels perfectly (via Freeview) and seamlessly streams HD on demand content by connecting wirelessly to the BT router.
I have made two attempts this week to contact BT (0800...) but abandonned them as there are'nt enough hours in the day.
So what I propose do is to "enjoy" my "free" BT sport channels (I have infinity account), cancel my BT Vision subscription (if BT ever pick up the phone) and subscribe to Netflix, Blinkbox, etc.
If anyone has any practical or technical suggestions please comment.
Mike

sleekstone wrote:
Since the launch of BT sport my HD channels including new BT sport freeze after about 5 minutes. Help suggests I restart Home Hub and BT vision box. This gets the system going for the next 5 minutes. Note this is the behaviour whether accessing BT sport or BBC1 HD. I can actually get the channel to unfreeze by simply changing channels so its not really necessary to reboot all the boxes. Unfortunately this approach does not work when trying to record your favourite football team.
Other details: BT Vision box is connected to Home Hub by powerline adaptors and I often get a message with error VMC999 complaining of a slow connection.
What is particularly irritating is that I have a new Samsung smart TV which displays all HD channels perfectly (via Freeview) and seamlessly streams HD on demand content by connecting wirelessly to the BT router.
Did you manage to try using an ethernet cable rather than the power line adapters (PLA's)? Did this solve the problem? As others mentioned the PLA's are probably causing the VMC999 error. You need a reliable connection to the Vision+ box for the multicast channels to work smoothly. Being live channels they have to work in a slightly different way to on-demand content.
If after trying a cable you still get the multicast channels freezing after approx 5 mins every time you try to view/record them then you are not the only one. In that case I suggest you read this thread I created a while back. I got it fixed for my line, but it still seems to be affecting some customers now. Get your stopwatch out!
http://community.bt.com/t5/BT-Vision/Multicast-VMC011-after-4-min-16-sec/td-p/871660

Similar Messages

Keyboard and trackpad freeze after being idle for a few minutes

I have a early 2008 MBP and just today the keyboard and trackpad freeze after not using it for a few minutes. I was at work when it happened. I plugged it in and started doing something else and a few minutes later came back and i couldn't move the mouse or do anything with the keyboard, but processes were still running. For example, I have a fan speed app that sits in the toolbar, and it was still showing current fan speed. So I restarted it, and it did it again. So the next time it happened, I closed the lid and opened it up and it fixed it. It's happened several times now after a few minutes of non use and I just close the lid and it fixes it. Also, there was a period when I was using my computer for a couple of hours non stop and it didn't have a problem. Only when I'm not touching the keyboard or trackpad does it do it. since this keeps happening i have verified the disk in disk utility, done a hardware reset with cmd+opt+p+r, ran through system profiler to see if there were any problems with no results, and it still does it. Anyone have any ideas?
It should be noted that not only does the battery not work for more than about 2 minutes, the left I/O board appears to be dying. The power chord takes a considerable amount of wiggling and adjusting before it finds a place where it will actually charge. The audio out and the USB on that side are the same way. So I am aware of that problem. Also, I have had to take out the right side fan multiple times and disassemble and oil the bearing because it's going bad, which requires taking the top plate off, but I haven't had to do that for over 6 months. In my mind if the problem was caused by taking the top plate off, that would fry the entire top plate, which happened once when a technitian at a local company took the computer apart for a waranty repair. All of these problems considered, I don't think they would have anything to do with the fact that the mouse and keyboard suddenly won't work after about 5-10 minutes of sitting idle. I have done nothing different since yesterday that would explain why it does this.
Also, I can't do anything with the install disk because the CD drive is dead. But that's mostly because it was a piece of garbage to begin with.
Any Ideas would be helpful.

After doing some more digging I was watching processes in Activity Monitor to see if I could see what process is failing. I think the problem with with Chrome. It only happened when Chrome was open. And since then I reinstalled it and the problem has so far gone away. So, I think the problems is solved.

Photoshop CC freezing after a minute or so... HELP!

Hi,
Im using a retina macbook pro 13inch w/ the latest version of photoshop cc.
i've been using cc for a while now and its been fine, until late last week, I was pretty sure I applied an update, and its since been freezing after about a minute or so, then i get the spinning colour wheel of death and nothing happens. I have an incredibly urgent dealine to meet and am working remotely so I despreately need to get this solved.
Here's what ive tried to solve the issue but to no avail...
• logged out of creative cloud and logged back in
• uninstalled photoshop cc and reinstaled again
• restarted my machine
• removed any third party plugins and scripts
and still the same problem happens.
PLEASE HELP!! - Many thanks

turns out its a corrupt font thats been doing this:
http://forums.adobe.com/message/5952089#5952089

My imac freezes after 5 minutes of use

my imac freezes after 5 minutes of use, that's including after i reboot. is there something that i'm not doning because it's freezing on all my programs.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin. Test while in safe mode. Same problem? After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of the test.

Toshiba Laptop Freezes after 8-20 Minutes

As stated in the subject my laptop keeps freezing after 8-20 minutes of use.
It started doing that a couple of days ago.It is a Toshiba Satellite L645D-S402 with Windows 7.The weird thing is that when i am running avast's full scan it doesn't freeze.Help with this problem would be greatly appreciated.

Satellite L645D-S402
Maybe one of these?
Satellite L645D-S4025
Satellite L645D-S4029
Try these experiments.
What happens when you boot into Safe Mode?
Start your computer in safe mode
Also, what happens when you boot into another account. If necessary, create one.
Create a user account
-Jerry

Video downloads freeze after a minute or so

When I download videos, for example from a site such as Vimeo, or the iPad promo video from the Apple site, the video freezes after a minute or so and will go no further. Any ideas? Is it down to the size of my processor? There doesn't seem to be a problem with viewing stuff on YouTube, or with TV programmes from the BBC.
I've noticed that downloading stuff other than videos is rather hit and miss anyway - the download speed will suddenly fall and once it's below about 180kb/s it stops altogether- sometimes if I stop the download and start it again straightway it will carry on for a bit longer, but sometimes I have to start again from scratch. I don't know whether this is related to the problem with the videos.
Any ideas, please?

HI,
The iPad video is not available for download from the Apple site. You have to launch iTunes, select iTunes Store in the Source list on the left then type in: *Apple Keynotes* in the search field top right of the iTunes window.
Vimeo requires that your Java Script be turned on. Go to Safari/Preferences and select the Secuirty tab. Where you see: Web content Make sure the top 3 boxes are checked,.
Vimeo also requires the most recent version of Flash. If you have Flash installed, first uninstall the old copy then reinstall new.
Uninstall Flash
Install Flash
Then repair disk permissions...
Quit any open applications/programs. Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. That can be ignored. As long as you see, "Permissions Repair Complete" when it's finished... you're done. Quit Disk Utility and restart your Mac.
Your download speeds are determined by the type of internet connection you are using. Broadband/ DSL ... you can check download and upload speeds here. http://www.speedtest.net/
If you have a broadband connection your download speed should be about 16Mbps
Carolyn

IBook G4 freezes after 10 minutes

my iBook G4 freezes after a few minutes of use.
it starts up but freezes after around 10 minutes (variable 5 - 20 mins). The screen is frozen and no keyboard or mouse input is accepted. Only way out I found was to power-off. This happens from cold.
When warm, it freezes on startup with blue screen.
I have been able to clear the disc and reload MAC OS from install discs and the symptoms are identical. There are no modifications, no devices connected, no network connection and the wifi is turned off. It makes no difference whether the battery is removed and run on power supply or simply run on fullycharged battery.
I tried:
1. remove/replace wifi card and memory check connections OK.
2. Startup from install disc and repaired disc, although it was OK. Disc seems to be fine.
3. Reset PROM.
4. stored the iBook in a cold place and it ran for longer.
5. Ran a temperture monitor - all temperatures are OK.
6. I have tried using the latest MAC OS 10.4 and the original one supplied with th iBook (10.3).
I do not think it is a disc, airport card, cooling fan or battery fault. It could be a memory module failure or some motherboard fault. Its not software or driver.
I think the only thing left is that some hardware fails when it gets wram and works agin when cold. The colder t is to at startup, the longer it works for.
I have now run out of ideas.

It ran long enough to install from disc-1 then froze. After restarting, it asked for disc-2 and that loaded then froze. After restarting, it worked a short while then froze. To get this far, I left the iBook in a cold place before starting it up and this extended the runtime from the normal 5 minutes to as much as 25 minutes.
I disconnected the disc and it behaved the same while starting from the CD drive so I think the disc is OK or its more than one cause.
This feels like a dry solder joint problem, to me - applying pressure on the motherboard or lowering the temperature will temporarily fix it for a few minutes.
If I pay for a repair then, statistically, it will last 3 months longer so its too risky. It would not be so bad if Apple could repair it with confidence that it will not have the same problem again, but to do that they would have to admit to what causes the this problem with so many iBooks.

Photoshop freezes after 2-5 minutes of startup

My photoshop CS6 is freezing after 2-5 minutes of starting it up. I have recently installed this to my computer earlier this week and it has been working fine up until this afternoon. I had no problems with it this morning. I am using a PC running windows 8.1. There seems to be no link between a particular process and the freezing, it appears to be random.@

Hi Andrew
Sometimes 3rd party add-ons create the spinning wheel. Curious which version of Adobe Flash you are using? Go to your Finder: HD>Library>Internet Plug-ins. Click on Flash Player.plugin, then Command/I keys. In the info panel, which version is listed?
Also, do you have any other 3rd party items installed in Safari?

Rented movie but it kept freezing after one minute of play -help please

Rented a movie on Apple TV but it kept freezing after one minute of play - help please

Try waiting a few minutes, or longer, to see if the beachball goes away. Start up iTunes, then go do something else for awhile. Perhaps iTunes is going some overdue bookkeeping and once you let it do it it will work again.

Freezing after a few minutes of screen sharing?

Hello, when setting up a screen sharing session on mountain lion with a lion laptop (the ml is being controlled by the lion laptop), the 10.8 laptop freezes after a few minutes of the session. The mouse cursor still works locally, however no clicking or keyboard input is accepted. The remote controller also loses the connection, and a hard reboot is the only thing to bring the computer back.
Any ideas?
Thanks,
Dan

Yes, that is exactly what I am experiencing.
I followed instructions and found that computer was set to log out after 120 minutes. I don't know if that is the default setting or not, but I know I never set it that way myself, didn't even know the option was there.
I have always had the computer set to start screensaver after 15 minutes, display sleep after 30 minutes, and computer sleep after 1 hour. The computer never logged me out with those settings until a couple of days ago when this problem started. I had changed computer sleep to never so I could see if remote desktop on my ipad would be able to connect to the imac, and that is when the problem started.
I am trying setting screensaver to 10 minutes, display sleep to 15 minutes, and computer sleep to never, and see if that solves the problem. I also unchecked the box to log out after 120 minutes.
Thanks for your help, I appreciate it.
Lewis

My imac 17' core duo 1.8ghz a1173 freezes after about 1 minute of running

My imac 17" core duo 1.8ghz A1173 freezes after about 1 minute of running. I re-start the imac about a half a dozen times and it stays running and will re-start from the sleep mode and will continue to operate properly until I put it in sleep mode or it goes to sleep mode. If I turn it off, I must go through the same hassle. Advise/suggestions. Thanks.

Hello arty102
Welcome to Apple Support Communities
Reset the SMC > http://support.apple.com/kb/HT3964
+1. Shut down the computer.+
+2. Unplug the computer's power cord.+
+3. Press and hold the power button for 5 seconds.+
+4. Release the power button.+
+5. Attach the computers power cable.+
+6. Press the power button to turn on the computer.+
Then if that doesn't help,
Run the Extended Apple Hardware Test > http://support.apple.com/kb/HT1509
Dennis

When listening to an audio book it freezes after about 10 minutes. I have done a soft reset, I have deleted the audio book and re- installed. My music plays with no problem.

Using my ipod nano -when listening to an audio book it freezes after about 10 minutes. I have done a soft reset, I have deleted the audio book and re- installed. My music plays with no problem.

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, by a font conflict, or by corruption of the file system or of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards, if applicable. Start up in safe mode and log in to the account with the problem. You must hold down the shift key twice: once when you turn on the computer, and again when you log in.
Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a Fusion Drive or a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, restart as usual (not in safe mode) and verify that you still have the problem. Post the results of the test.

Video Playback Freezes After 25-30 minutes

Hey everyone, I've recently run into a problem with my iphone. Any videos I watch freeze after about 25-30 minutes of viewing.
Basically, it'll pause without my doing anything, then I'll be able to hit play again, at which point it'll play for another 30 seconds or so before freezing again.
When I back out to the homescreen and replay, I get the same thing.
After I quit the ipod app in frustration, little snippets of sound will play randomly from different videos. It's really odd.
This is happening consistently with both video podcasts, rips from DVDs, etc. Any video after 25-30 minutes.
I've attempted to quit the ipod app, run the "free memory" app, all to no avail.
Any ideas?
Some details:
I'm running 3.1
I have about 775MBs of free space on the iphone.
Problems are occurring with both .mov and .m4v...
Thanks!

Well, well, well, iphone 3.1.2 just released and what do we see in the release notes?
- Fixes bug that could cause occasional crash during video streaming.
Here's hoping. I'm going to test it and see if this fixes my problem. I'll report back in an hour or so...

Arch freezes after about 10 minutes with new kernel [SOLVED]

As the title says: Arch freezes after about 10 minutes with new kernel (2.6.27). I can only move a mouse, but everything else is frozen. Even restarting X doesn't do a trick. It doesn't work at all. Frozen.
I don't get any kind of error message (oh really?), so what's the problem..?
Last edited by Exitium (2008-10-22 15:29:27)

juan_sck wrote:
Exitium wrote:
test1000 wrote:I had an issue with only being able to move the mouse after logging in from gdm and nothing happening but i don't know if thats the same error Sooo, are you using the right nvidia drivers? their driverpolicy just changed, and we now have 4 different official nvidia drivers in repo :S
Yeah... I'm using nvidia... So the problem is nvidia drivers, not the Linux kernel?
Edit: My card is nVidia GeForce 8800 Ultra. I can't get driver information now, because I'm using WinXP right now. I'll check it later.
Did you make a new install or just updated?
You can try to reinstall old kernel with:
pacman -U /var/cache/pacman/pkg/kernel(version you want).pkg.tar.gz
if you made a new install you may have to install the xorg keyboard driver and so.
By the way, there are a few diferent packages for nvidia drivers. Check wich is yours.
Also check /var/log/ folder for errors.
Updated kernel.
And as I said, I'll check the driver later.

My MacBook Pro 15" i7 2011 freezes suddenly minutes after starting up.

My MacBook Pro 15" i7 2011 freezes suddenly minutes after starting up the computer.
Sometimes it beeps after freezing, and keeps beeping forever until I shut down the computer by pressing the power button.
Other times the screen gets a little darker and a text appears saying I need to turn off the computer by pressing the power button and restart, but after restarting the computer freezes again. Each time I turn it on it takes only a few minutes to freeze it seams, about 2-3 minutes or less, and occasionaly it doesn´t even start up.
I don´t recall the exact version of the operating system, its MacOSX (10.6 or something)
Any sollutions?

Three beeps is usually indicative of a RAM problem. Take out one RAM chip and see what happens and then swap with the other one. See if there is a difference. Also engage the Apple hardware test and see if that offers any useful information.
Ciao.

HD Channels freeze after 5 minutes

Similar Messages

Maybe you are looking for