HDMI Signal Issue

I don't understand why these issues keep recurring?
After the the 12/1 handshake resolution i figured that the Samsung / Motorola HDMI issues were resolved but now I cannot get a signal with the HDMI connection and have to use component connection. And even with the component connection everytime I turn on the TV I have to change the video settings from 4:3 480p to 1080i each time.
Can this be an issue with the cable wire? the stb? or handshake? either way it is very frustrating.
Please help!!!!!!!. I love the service but I only switched over in October and I have been through (1) HD DVR box already and now this issue.   

Hey Retiredme,
My Samsung is 5 years old it is the Model HLP6163W. I checked the Samsung website but at this time there are no updates.
The strange thing is that after the 12/1 firware update blew out my 1st HD DVR it was working fine with the HDMI cables with the exception that I had to reset my video settings from 720p to 1080i.
Then a little over a week ago while the TV was on the screen just went blank and I was unable to get a signal, I then replaced the HDMI cables, which worked for 5 minutes then I got no signal again. I then changed out the HDMI to the component cables. It works but now everytime I power up the TV I have to change the video settings from 480p to 1080i. And I also cannot use my surround sound due to the component cables take up the left & right audio inputs and the optical connection does not work on either the stb or the Yamaha reciever.
Oh the joy of electronics. Thanks for letting me ramble.       

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    2:07 AM David Doria: i want you to tell me why palm is not fixing this problem with the palm pre and is instead telling me it is sprint's problem and then pretending to forward the issue to another department which has already had years to fix the issue
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    2:13 AM Sabino: Please hold on while I transfer the chat to our Supervisor.
    2:13 AM David Doria: thank you
    2:13 AM Sabino: You’re welcome.
    2:14 AM Transferring session to another technician...
    2:14 AM Support session established with Saben.
    2:14 AM Saben: Hello David, this is supervisor Saben.
    2:15 AM Saben: Please stay on hold while I go through the chat.
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    2:15 AM David Doria: ok, thank you
    2:15 AM Saben: Thank you for staying on hold.
    2:16 AM David Doria: sure
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    2:16 AM Saben: Am I correct?
    2:16 AM David Doria: no
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    2:16 AM Saben: Did you try any troubleshooting steps?
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    2:18 AM David Doria: i've tried every software solution i can find
    2:19 AM Saben: I am sorry, I just want to know did you run the webOS doctor tool?
    2:19 AM David Doria: i've been talking to sprint about this for WEEKS now.  in case you didn't read the conversation, they've already come out to check the local tower twice now
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    2:20 AM David Doria: yes.  the local sprint repair center used the tool when my phone froze during an update
    2:20 AM David Doria: yes i did
    2:20 AM Saben: Okay. Thank you for the information.
    2:20 AM David Doria: you're welcome
    2:20 AM Saben: Then it seems need a repair.
    2:20 AM David Doria: but this is my 7th palm pre phone.
    2:20 AM David Doria: they have all done this
    2:22 AM Saben: Okay. To best assist you I will escalate the issue to specialist team. They will call back you and find a resolution.
    2:22 AM David Doria: are you guaranteeing me that they will call?
    2:22 AM David Doria: because the last guy said someone MAY contact me but probably not
    2:23 AM Saben: Yes. They will contact you. I will escalate the issue to specialist team.
    2:23 AM David Doria: when will they contact me by?
    2:23 AM Saben: I need few information from you to do a specific escalation.
    2:23 AM David Doria: ok
    2:24 AM Saben: Give me a minute while I post the questions.
    2:25 AM David Doria: ok
    2:25 AM Saben: Please provide the following details so that I can set up the call back from our Specialist team:
     First and last name :
     Primary phone number :
     Secondary phone number (if any) :
     Primary email address :
     Device serial number :
     Purchase date :
     Country where you purchased your device  :
     Preferred time to call :
    2:26 AM David Doria: David Doria
    909*******
    no secondary number
    ******@*******.***.edu
    2:27 AM David Doria: which number is the serial number on the box?
    2:27 AM Saben: Open the launcher on the phone.
    2:27 AM Saben: Select the Device Info.
    2:27 AM Saben: You will find the serial number of the phone there.
    2:28 AM David Doria: as far as purchase date, this particular phone was sent to me less than a month ago.  original purchase date of ORIGINAL palm pre was october of '09.
    United States
    2PM-midnight best time to call
    2:28 AM David Doria: serial number: ************
    2:29 AM Saben: Okay,I also need yourfull name, phone number and email address.
    2:30 AM David Doria: I gave you that if you can scroll up a bit
    2:31 AM Saben: I am sorry, are you refering to the one you have mentioned before entering to chat?
    2:31 AM David Doria: no.
    2:31 AM Saben: I am sorry, I see that.
    2:31 AM Saben: Thank you for the information.
    2:32 AM David Doria: ok, thank you
    2:32 AM Saben: I will escalate the issue. You will receive a call from the specialist team within 48 to 72 hours.
    2:32 AM Saben: Is there anything else I can help you with?
    2:33 AM David Doria: i am looking forward to it. meanwhile, i am posting this conversation in the palm website forum because i want people to be updated about this problem since so many are having signal issues
    2:33 AM David Doria: no, there's nothing else you can help me with
    2:33 AM Saben: Here’s the reference number for our chat: Chat session ID number ********. Keep this number as a record of this chat, and if you need to call our Voice Support team or contact us again for this same issue, please refer to this number.
    2:33 AM Saben: Thank you for contacting Palm and feel free to contact us for further assistance. We rely on your suggestions and feedback to help us provide the best support, so please take a few minutes to complete the customer survey that you'll receive via email. You may now close the chat window. Have a great day!
    2:33 AM Saben: Bye!
    2:33 AM David Doria: bye
    Post relates to: Pre p100eww (Sprint)

    So they finally called me back, but I didn't get the call because.....I had no signal.  HAHA
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