Healthvault Connection Center does not see Fitbit Flex device

As in title: HVCC doesn't see Fitbit Flex monitoring device (other programmes still are able to see and recognize this device)
At the help site You wrote that HV works with Flex... So, whats going on?
Change either: compatible device list or HVCC device search engine...

Hi,
You don't need HVCC to connect your Flex. Instead, sign in to your FitBit.com account and go here:
https://www.fitbit.com/user/profile/share#healthvault
Some things to note:
1. FitBit will sync with HealthVault once per day, usually overnight in my experience.
2. You can only connect FitBit with one record in your HealthVault account. There are workarounds if you need to connect more than one person's device.
-Kathy-

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Windows 8 media center does not see blu ray

G'day - Setup is a BDP-3100, a laptop w/ Windows8.1, a Synology server and a panasonic TV. All are DLNA. The blu-ray can see the laptop as a DLNA server and the laptop can see the Blu Ray is on the home group Windows Media play can see the Synology server and the TV; it does not list the Blu-Ray MY GOAL: I no longer own a CD-ROM. Trying to copy photos off of a CD using the Blu-ray. Oh, and actually playing Blu-rays on the laptop would be nice. What am I missing?

Hello twalsh99, thank you for your message. Welcome to SONY Community!
Unable to play, stream, or throw media content using the DLNA feature
IMPORTANT:
Make sure that the Internet video device is connected to an active Internet connection.
Make sure that the latest system software update has been performed on the Internet video device.
The words play, stream, or throw are used to describe sending media over a DLNA® network from one device to another. Use this solution if you have set-up your DLNA Certified® devices according to the instruction manual or help file of each device and you are still experiencing difficulty getting your DLNA network to function.
1. Is the Media Server, Media Server Software and Client Device all DLNA Certified?
If the answer is Yes go to Step 2.
If the answer is No replace the device with a DLNA Certified device.
NOTE: Not all products are DLNA Certified devices guaranteed to work in every DLNA network.
Are the Media Server and Client Device on the same network? If they are on the same network, the Client Device will be able to see the Media Server as in the following example:
NOTE: You can also do the same check from the Media Server file sharing application. Refer to the supplied operations guide or help files for information on how to check and see if the Client device is listed in the screen.
If the answer is Yes go to Step 3.
If the answer is No follow the sub-steps below:
1. Confirm that the devices are connected to the same network. This can be done by doing an IPCONFIG check using a computer. In locations where there are several different Wi-Fi networks close to each other, one device could actually connected to different network.
2. Make sure that the Firewall settings on the router are not preventing the Media Server from seeing the client device. Refer to the instructions supplied with the Router or contact your Internet service provider for assistance.
3. Reset the router.
4. If the router has the UPnP setting turned On, try turning it Off and reboot the router.
5. If the router has the IGMP snooping setting turned On, try turning it Off and reboot the router.
Can the Client Device see the Media Server?
If the answer is Yes, go to Step 5.
If the answer is No try the following:
1. Refresh the Internet services feature on the client device.
2. Verify that the maximum number of servers on the Client device has not been met. If the number has been exceeded remove other Media Servers. Refer to the manual supplied with the Client device for further information.
3. Run the Network Diagnostic or Troubleshooting feature of the Client Device.
4. Power cycle the Client Device, the Router and the Media server by turning each one off and then removing the power cord for 1 minute.
NOTE: Always refresh or rescan the Client Device to search for media servers after making any of the changes listed above.
4. Can the Media Server see the Client Device?
If the answer is Yes, go to Step 5.
If the answer is No try the following:
1. Check the firewall settings on the routerto make sure that it is not preventing the Media Server from seeing the Client Device.
2. Make sure the Client Device was set-up correctly.
3. If using a wireless connection, make sure that the Internet signal is not being interrupted or lost. Refer to the manual or help files for the Internet speed requirements.
NOTE: A Wired connection is recommended to reduce interference or loss in speed.
5. Can you see the file you want to play from the Client Device?
If the answer is Yes, go to Step 6.
If the answer is No try the following:
1. Confirm all necessary settings are enabled on your Media Service Device. The following solutions will provide assistance when using a Windows 7 PC:
How to set up and troubleshoot a home network.
How to set up a DLNA server.
If the Client Device being used is a computer, try temporarily disabling firewall and virus protection Through the firewall or Security Suite application. Some firewall and virus scanners can control the access of the computer input and output.
6. The media file is listed on the play list but will not play.
Download the sample files to the Media Server and confirm that it plays.
NOTE: If the device is able to play one of these files, then the media file being used may not be formatted in a manner that is supported by the Client device. DLNA supports specific file formats or profiles. Media files that do not match the profiles are not supported.
If you are still experiencing problems, we also suggest trying another Media Server software such as Serviio, Skifta, Twonky. Or another Media Server and repeat the set-up process.
The third-party software recomended above are provided for your convenience and should be used at your own risk. Sony does not support nor guarantee the reliability of unsupplied 3rd party software.
How to set up a DLNA server: https://us.en.kb.sony.com/app/answers/detail/a_id/33278
How to set up and troubleshoot a home network:
https://us.en.kb.sony.com/app/answers/detail/a_id/31738
Hopefully this post helps you! Mark it "accept as solution"

AirPort in Intel iMac loses connection and does not see network

I bought an Intel iMac in the summer of '06. I had no problems connecting my airport card to my house wireless network which uses an AirPort Extreme Base Station.
In september I brought my iMac to college and used an AirPort Express as my base station. I had no problems other than that the computer did not automatically reconnect to the network upon start up.
In december I returned home and configured the AirPort Express (located on the main level of the house) to extend the network of the AirPort Extreme (located upstair in the bedroom next to my iMac).
Lately the iMac loses connectivity to the wireless network randomly while the computer is on, even in the middle of using it. Not only does it lose the signal but does not list my network when i click the airport signal icon on the top bar of the screen. Once in a while it will have it listed but will give me an error when trying to connect. The only way I have of fixing the problem is to restart the computer.
I know the airport base station works fine and the network is still there becasue I have a PowerBook G4 that I will put right next to the iMac and the PowerBook will still be connected to the network.
Can someone help?

I have a very similar problem. My machine's airport connection has always been a little flaky, but it's always gone on working. However, yesterday I turned on WEP 128 bit encription. It now connects for a few minutes and then I see the signal strength gradually die until it goes off completely. There are then two ways to get it back working: 1. close the lid, then open it again; 2. tun off the airport, then turn it on again. When I do that the signal strength suddenly comes on full after about 3 seconds. The G4 iMac I have doesn't suffer from this problem. I am using a netgear access port as the base station.
Macbook Pro Mac OS X (10.4.8)

Access connections does not see wireless networks but can connect if you know the SSID

Running a Thinkpad x200 using windows 7 and Access Connections 5.42.
A few weeks ago i was traveling and was connecting to a hotel wireless network.
Could receive email but wasn't able to send email due to hotel port restrictions so long-story short version-- IT staff at hotel told me to connect via LAN. Which i did by simply plugging in LAN line to the thinkpad and to the hotel -- port -- no other changes. have done this a million times at home and elsewhere.
All is well....
until....
I get home and i notice that when i use access connections, it doesn't see any wireless connections (no icons in the radar screen). It automatically connects to my home network and i can use the home profile to connect. Same for any connection that i know the SSID for -- i can't see it but i can connect to it.
But it doesn't show any icons during "find" or find again. It only shows the home icon i am connected to. If i disconnect and try to find wireless networks. It doesn't show any.
So i know
1) radio is working
2) can connect via lan
3) can connect to a known wireless if i know the SSID and either manually configure it or if i have the profile saved
4) i have run antivirus, malwarebytes - etc -- all clean
5) have rebooted, turned radio on off
6) system restore doesn't help
7) all wireless networks are now invisible to radar screen. Have tried this at starbucks, around town - etc -- available wireless network icons are invisible
I'm not sure that hooking up LAN in the hotel did anything but it seems too coincidental. Also seem to recall a thread where this has been known to happen.
Help!!!

First off, it sees the networks. That's good. You reset network settings which usually corrects a number of problems. Let's focus on your home network and getting connected to that.
1. Reboot your router (just power it off for 10 secs). Try to connect. If it works, you are done. If not, step 2
2. Reset your network settings again. However, this time log onto your network by tapping Settings > WiFi > Other and re-entering your network name, security settings, and password.
Check your connection by tapping the blue > next to the network name with the checkmark. If your IP starts with 169.x, then you are connected but your router is not issuing you an IP address. This leads to a couple of additional problem areas - WEP encryption and outdated router firmware.
If you continue to have problems, tell us which router/model, security settings used, etc.

HT204387 Iphone 4 purchased 2 days ago, does not see any blutooth devices - not even a new IPAD

I have been to a number of help sites etc, tried a number of suggestions, and still no connection, the phone just keeps searching and never finds a device???

My apologies, I am trying to pair / sync with Toyota Avensis 2013 Bluetooth hadnsfree, I also have a Uniden BTSC1700 portable handsfree unit. My old Nokia, jost automatically connects s soon as I turn on the uniden or get into the car.
Not sure what I need to do with the Iphone 4 to pair or get it to see the handsfree devices.
I have reset. turned off blutooth, and all network items, then turned them on again. I have made sure the flight setting is off.
Thank you for your reply.
Kind Regards
John

ITune does not see my Nano / device

when i connect my Nano to the PC, iTunes gives a message that I need to restore the device. when i click on "restore" it gives a message that the server is unavailable. the device is not presented on the left-nar bar.
any suggestions appreciated

my ipod nanos bein reli retarted and idk y. its like locked up or something idk. the buttons dont do anything and u cant even turn it off, its been this way for about an hour or so i guess. wen u plug it in to the computer, itunes doesnt recognize it like it usually does. this started happening right after i downloaded some new songs on it and a tv show. HELP.

HP Officejet Pro L7590 Printer - HP Solution Center does not work

I am not able to get the Solution Center suite to work because the installation has an error. I am using Windows 7 Home Premium. The printer I am installing is the HP Officejet Pro L7590.
If I go to Devices and Printers and add the printer. The driver Windows 7 driver would work, it would detect the printer and the test page and everything would be fine.
However, if I install using the software provided by HP for the L7590 it would result in an error and it would not work.
The failed driver installation is only from installing the full bundle software provided by HP, if by itself through Windows 7 it would be fine.
Because of the failed installation using HP software the HP solution center does not work.
In Devices and Printers, the printer has the yellow exclamation point requiring troubleshooting, I click on troubleshoot and no device drivers were found. In addition, I could not remove the printer. Before installing the HP software, I could successfully install the printer and there would be a green checkmark, and there would be an option to remove the printer. This leads me to believe HP has a faulty software bug that is causing the error.
I am suppose to use the HP add a printer shortcut that populated on my desktop after installing the software, the first time it would show the failure to successfully install the driver, afterwards it would not even detect my printer if it is plugged in. If I remove the usb and reinsert it, the Windows would just show the failed driver. I repeat, it failed after I install the software, it works fine without. The primary reason I want the software is to use the scanning feature.

Hello NickRT, and welcome to the HP Forums, I hope you enjoy your experience!
I see you are having software installation issues. i would like to try and assist you.
I would suggest Uninstalling the Printer Software.
Once it is uninstalled, I would suggest putting your system into clean boot mode within the Microsoft configuration. You can do so by following this document: How to perform a clean boot in Windows.
Once the computer is in clean boot mode, I would reinstalling the HP Officejet Pro Full Feature Software and Driver.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

MBP Does Not Recognize External USB Devices

MBP does not "see" external USB devices (such as Garmin Nuvi GPS) or any thumb drive. No external USB devices show up in Finder nor does Disk Utility see them. No cable issues. Have tried restarting several times, but to no avail. This MBP used to recognize these USB devices, but no longer do so.
I have seen this question posed several times in forum, but no suitable answer. Don't know if it is H/W or S/W problem.

Hi Terry Temple
Is there at least any power going to the USB ports? ( as in if for example you plug in a USB light, will it switch on? )
If there is power in the USB ports it might be a software problem.
Try resetting the SMC see link: http://support.apple.com/kb/HT1411
also try re-set the PRAM see link: http://support.apple.com/kb/HT1379
However if you do not have any power at all it probably is a hardware problem.
Is it still under warranty?
Regards,
Andrew
Message was edited by: iddrew

After upgrading to Mavericks my iMac does not see Sony camcorder in iMovie anymore. It still works on MacBook, so nothing wrong with camera or connections.

After upgrading to Mavericks my iMac does not see my Sony camcorder anymore. I tried the new iMovie as well as the old version 9.0.9, which is still in Applications. I checked the camcorder and connections in iMovie on my MacBook (not upgraded) and that still functions properly, so the problem does not seem to be in iMovie, old or new, or in camcorder and connection.
Anybody with the same problem or a solution?
Thanks mbkom

Try this

I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem)

I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
1. why doesn't my cmputer see the old TC
2 once i have solved that, how do I erase the old one
3. Can I use the old one as a supplemental hard drive
     a. wired?
     b. wirelessly?
4. Can I use the old one as a range extender?
I know .. a lot of questions but I would appreciate any help.
Thanks

sgetraer wrote:
I have a new time capsule (replace my old time capsule). I want to erase my old one. My computer does not see the old one anymore, how do I connect it (the old TC is not connected to modem). I want to erase it and then use it as either a second hard drive (sired/sirelesly?) or as a hard drive/bridge. So,
1. why doesn't my cmputer see the old TC
2 once i have solved that, how do I erase the old one
3. Can I use the old one as a supplemental hard drive
     a. wired?
     b. wirelessly?
4. Can I use the old one as a range extender?
I know .. a lot of questions but I would appreciate any help.
Thanks
1. Because it is either the same IP as the new one or hidden by being plugged in as a second router.
To access it, isolate one computer from the existing network and plug it directly by ethernet to a lan port of the TC. Use the erase function in the TC to remove all the content of the hard disk.
Then go to the internet tab, connection sharing and select off bridged. You can then reconnect the TC to the network.. and the computer as well. The TC will act as bridged device.. getting IP from the main router and should then appear correctly in Airport utility.
2. I covered in 1. But you just go in airport utility manual setup. disk, and you will see the erase function. You can also set it to bridge and leave the erase until you put it back in the network.. but be careful you erase the right one.
3. You can use the old TC via wired or wireless.. although I would always stick to wired connection if possible. Speed on wireless is 10x worse than wired.
Also note the reliability goes down dramatically after 2 years.. a series 1 3 years old or more is ebay fodder unless you want to repair it. Do not trust vital data to it.. when it dies you will have issues recovering it.
4. Yes, all apple routers will function as wireless extenders. when you do that the ethernet ports turn off so it becomes a purely wireless device.. strange apple decision on what you want to use your TC for.

HT4101 I have a NIKON COOLPIX P500 but am unable to download photos through the IPad camera connection kit. I have tried to use the Sandisk card also - no result. Any suggestions? The Ipad does not "see" the card or camera?

I have a Nikon Coolpix P500 but am unable to download photos from it to my iPad2 via the iPad Camera Connection kit. The iPad does not see either the Sandisk 8GB card or the Nikon camera. I have turned the camera on, but it seems that the camera just want to recharge its battery through the iPad as the iPad states that the devices draws too much power?? Anybodu solved this problem yet? Advise please?

One thing to check is the format that the camera is saving pics to the card in. Many are selectable and, in most cases, if PTP is one of the options then you need to have that one selected for the files to be visible to iOS and the CCK (connection kit).
Another thing which sometimes comes up, especially with older cameras and therefore probably not with yours, is the filenaming conventions used by the camera. iOS is quite strict about what it expects to see and if files are being stored with unsupported name formats then they simply won't be seen at all.

IMac does not 'see' Sony DCR PC5E when connected

My iMac does not see a SONY DCR 5E videocam when connected using 4pin to USB cable, any ideas?

It depends on what Mac you have and what version of iMovie. You may need to use Firewire.
iMovie 11 - cameras supported:
http://help.apple.com/imovie/cameras/en/index.html?lang=en_US
iMovie 9 - cameras supported:
http://support.apple.com/kb/HT3290?viewlocale=en_US
iMovie 8 Camcorders supported:
http://support.apple.com/kb/HT1014
Digital camera RAW formats supported by OS X Lion:
http://support.apple.com/kb/HT4757?viewlocale=en_US
Digital camera RAW formats supported by OS X Snow Leopard:
http://support.apple.com/kb/HT3825?viewlocale=en_US

MacBook Does Not See HP Photosmart C4480 Connected to Airport Express

I have an AT&T 2wire wireless & router as my internet access. Today I turned off the 2wire wireless and was able to set up an Apple-based home network with an Airport Extreme Base Station and Airport Express which I configured to extend the AEBS network. Both the AEBS and Airport Express show "green" for setup.
iTunes sees the Airport Express.
The Airport Express sees a HP Photosmart C4480 printer I have connected to it via the USB port.
- I do not have the C4480 driver installed on the MacBook.
PROBLEM: The Macbook sees the AEBS and Airport Express but DOES NOT see the HP printer connected to the Airport Express. When I go to System Preferences > Printer > Add Printer it does not see the HP and I don't know the IP address to add it. What can anyone recommend?
Thank you

Apple Tech Support solved this problem quickly and easily. In short, the USB connected printer was pointed to the computer and not the Airport Express. Here's what they ran me through:
- Assumes the Airport Express sees the printer as connected via USB
1. Open System Preferences > Print & Fax
2. Regardless of the printers you see, click the "+" button to add a printer
3. Select the Default icon
4. Check the Kind... should be Bonjour
5. Select the printer type connected to the Airport Express... the system will start to add such a printer
6. Ensure the Location is the Airport Express (mine was previously pointed to the MacBook)
-- You can change the name here is you like also such as "Kitchen HP Photosmart c4480)... recommend a different name than the original one installed so you know which one to remove later
7. Select Add
8. Remove the original printer which is pointing to the MacBook
You should be good to go.... Key points: Bonjour and Location as the Airport Express

I am connected to time capsule via wi-fi but air port says not connected and disk utility does not see it

I am connected to time capsule via wi-fi but air port says not connected and disk utility does not see it. I had it connected via ethernet and it still did not see it. Then i disconncectd it from ethernet and did the Wi-fi connection and am able to post this message but air port still does not see it.

Disk Utility will not "see" the Time Capsule, so no need to waste any more time on that issue.
but air port still does not see it.
Not sure what you mean by "air port" here.

I have a MacBook Pro running 10.7.2. I am trying to import photos from my older Canon EOS-1D for the first time since my OS upgrade. iPhoto does not see the camera nor does Image Capture. IC says there is not a camera connected. Cable is known good.

I have a MacBook Pro running 10.7.2. I am trying to import photos from my older Canon EOS-1D for the first time since my OS upgrade. iPhoto does not see the camera nor does Image Capture. IC says there is not a camera connected. Cable is known good. Has something changed? Thanks!

If neither iPhoto not IC can seethe card it might suggest an issue with the card or the ports on the camera/mac.
Try reformat the card, change the ports and/or use a USB Card Reader.

Healthvault Connection Center does not see Fitbit Flex device

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