Hello how you doing i had just bought two i pod for christmas an its no repondoning she can't on to play none of her games what can i do
hi my name is lacreaticia phillips i had just bought two ipod for christmas an its not letting her play none of her games
Exactly what happens when she attempts to play a game?
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I want my giftcard to be used on that.... can you take back the purchase ever and re purchase but so it goes on the giftcard?
Hello peacelovedance247,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
Best of luck,
Mario -
Hey!
Two months ago I bought the new, thin iMac 27'' with Fusion Drive.
Well, one week ago I recognized that I have ghost images on my screen.
Apple don't want to replace it. They want that I drive to the next 200km away
Apple Store (with this huge iMac) to show an Apple Employee the production error.
The problem is that it is an iMac with special features and I need to wait 5-6 business days.
After that I need to go back to this Apple Store (they won't send it) to bring it home.
AND: THEY DONT WANT TO OFFER AN REPLACEMENT DEVICE!!
I need this mac for working!!! I use it for my business and I have not the time for it!
Is there a solution for this problem? Has anyone of you a similar problem?
I mean: this is not accomodating!! Other companys have a better support for this case!!
Thank you very, very much in advance!!!!!!!
Sincerey Yours
MaxImage persistance on Apple displays:
http://support.apple.com/kb/HT5455
Apple say this about LCD screen burn in:
http://support.apple.com/kb/HT2807
which includes suggestions for curing that effect.
Alternatively:
How to fix screen burn and/or stuck pixels on an LCD monitor:
JScreenFix
http://www.jscreenfix.com/basic.php -
I have just bought a mini ipad for my daughter and used my apple id to set it up for her so she can keep all her apps and downloads of my ipad that she was using, i was wondering how do i give her, her own apple id so that she can keep all her apps and then i can two seperate accounts ?
You cannot transfer the purchases to another account. What she has purchased with your account will always be tied to your ID. That's the way that it works. You can have her create her own Apple ID to use with Cloud account, FaceTime and Messages.
But if you create a new ID for her, she will have to flip flop between the two Apple ID's in order to update apps, and if she wants to make purchases with her own ID, you also have to consider the fact that she may run the risk of locking herself out of her own ID by downloading a past purchase using your ID, after she starts buying with her own ID.
Read this about associated devices in iTunes.
http://support.apple.com/kb/HT4627 -
I just bought the creative suite for windows but I have a mac so how can i fix it or get my money ba
I just bought the creative suite for windows but I have a mac so how can i fix it or get my money back?
Contact support and get this sorted out.
http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l
BTW the platform swap is for current version of Adobe software only, if you have older version then you may have to look for Cross-platform upgrade. -
Hello,how much does the iphone 4 16gb unlocked cost if i want to buy it as a gift and to use it outside USA?
If you're talking about buying the phone in the US, forget it. There are NO unlocked iPhones sold in the US and no US iPhone can be officially unlocked. Thus, it doesn't really matter what it costs.
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Ive just bought my 1st iMac for my home. I need to do a presentation for work but having only ever used my old work HP laptop I'm struggling to find how to do a powerpoint presentation. Can anyone help?
Keynote is fantastic. If you'd like a few tutorials to help get going go to MacMost.com type keynote in the seaarch box and Gary will have some easy to to follow videos for you as quick start. Seriously you will love Keynote once you find your way around it. I've used it to make presentations that I turned into video for YouTube. Lots of luck.
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I have an ipad and just bought a second one for my daughter and she wants all my music on her ipad. All the music is under my itunes account yet she has her own itunes account so she can have her own apps and purchase apps with gift cards (She's only 9)
I subscibe to music match under my account but it wont let me put my music on her ipad under hers or even my itunes account. I get some sort of 90 day error message. How do i get around this so I can let her have my music on her ipad?iTunes Match is not sharable across Apple IDs. The best way to get the music on her iPad is to leave hers signed into her Apple ID on the iTunes Store and sync via USB.
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Hello, I just bought a Snow Leopard and I have tried to install this on my macbook pro 2008 (10.5.8) and I can not do it. I have to erase the hard drive before in order to succeed. Please tell me step by step what to do. I appreciate very much your help.
ThanksHere are the directions:
http://support.apple.com/kb/HT3910?viewlocale=en_US
Ciao. -
just bought my 1st mac. I have some wma format music files which wo'nt play on i tunes. How best to convert these files so they will play on iTunes? Any suggestions much appreciated
Try using VLC Media Player 2.0.6. EasyWMA 3.3.5 or Music Converter 1.5.1 should be able to convert them to .mp3.
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I just bought a full licence for 1 year and downloaded PS - Why does it say it's a 'trail' and I have 30 days left?
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
i just got an macbook air for christmas and i can't seem to find pages, keynote, and numbers. when my mom got the macbook the guy she bought it from said it came with those applications, how do i locate them? please help
Apple - Up-to-Date Program for Pages, Numbers, and Keynote
iWork and iLife for Mac come free with every new Mac purchase. Existing users running Mavericks can update their apps for free from the Mac App Store℠. iWork and iLife for iOS are available for free from the App Store℠ for any new device running iOS 7, and are also available as free updates for existing users. GarageBand for Mac and iOS are free for all OS X Mavericks and iOS 7 users. Additional GarageBand instruments and sounds are available for a one-time in-app purchase of $4.99 for each platform. -
I had just bought a $25 iTunes giftcard for my girlfriend's birthday, which is 2 months from now. I was wondering if the iTunes giftcard will still be 'useable' by then.
Yes
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I just bought two new songs this past week....
I just bought two new songs this past week, and now they're missing from my iphone and my computer library. I went to purchase one of the songs from Itunes store again - and it actually downloaded, not recognizing that I had bought it before! What happened? And I'm totally going to get charged for the one song, and I don't even have the other now
Please help!https://discussions.apple.com/message/19943090#19943090
there's a chance that iTunes deleted the song. Don't worry, you're not the only one with this problem. Other problems may include, but are not limited to missing album artwork, missing albums, incomplete albums, duplicates, and other exasperating shenanigans. -
i just bought 200 GB storage for my phone and it still says i cant download apps because "there's no enough storage" i don't get why, plz hep me out!!!
It means that you need to delete content from the device before you can add more.
(115750)
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