Hello! I have an HP laptop running Windows Vista and Firefox 3.6.23. I am unable to iinstall then new version 7.0.1.exe excute file for the update. Thank you, Emil Ponso
I also run Norton Internet Security, but have never had a problem updating Firefox w/ Norton running..I've tried installing the new version 7..0.1 3 times to no avail.
edit: removed phone number even though spambots may already have it.
What happens when you try and install? Any error messages? Have you tried right clicking on the installer and choosing 'Run as Administrator'?
Similar Messages
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My computer is saying it can't find the file 'iTunes64.msi' when I try to update or redownload iTunes how do I fix this? I've tried just about everything I can think of. I am using a dell laptop running windows 7 and have tried changing the file location to run the update in all of my iTunes files as well as when I've tried reinstalling it.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
For unknown reasons iTunes will no longer open. I have an HP laptop running windows 7 with Kaspersky protection. It worked fine before but now won't open. I tried downloading the most recent up-date and it will still not open. Any suggestions?
thrillhousecody
Thanks for the reply with additional information.
Recent history for Premiere Elements points to the program having problems when more than 1 video card/graphics card is
being used by the computer on which Premiere Elements is running. This observation may seem contra indicated by the fact
that you say that the program did work well about 2 years ago in the same setup. But other factors may have set in with regard
to drivers, drivers versions, and driver conflicts. But this factor, does need to be ruled in or out.
Can you disable one or the other card to determine the impact of this on your problem?
But, of prime concern with regard to video card/graphics card is the use of a NVIDIA GeForce card with Premiere Elements 10.
Even if your NVIDIA GeForce were the only card, Premiere Elements 10 will not work properly unless the NVIDIA GeForce driver
version is rolled back to about May 2013. This may be one of the major factors here.
a. Device Manager/Display Adapters and find out Driver Version and Driver Date
b. Read the background information for the Premiere Elements 10/NVIDIA GeForce issue
ATR Premiere Elements Troubleshooting: PE10: NVIDIA Video Card Driver Roll Back
Also see the Announcement at the top of this forum regarding the matter - also with full details of the situation and how to fix with the
driver version roll back.
Please review and consider and then we can decide what next.
Thanks.
ATR
Add On...This NVIDIA GeForce situation is specific for Premiere Elements 10. You should not expect to see the problem for
later versions of Premiere Elements. -
The description says it all. I bought a movie on iTunes but when I try to watch it plays back slowly with no sound. Then the video will speed up and the sound will work for a moment then off again and back to slow motion. I have a dell laptop running windows 7
Hi Normanwh,
If you are having video playback issues in iTunes on your Windows machine, you may find the following article helpful:
Apple Support: Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
Regards,
- Brenden -
have a touchscreen laptop running Windows 8.1. Is it possible to use the touchscreen with Firefox? I've installed Firefox but it only works with the mouse etc
Hello Sirving575, sorry but the metro version of firefox has been cancelled, see : https://blog.mozilla.org/futurereleases/2014/03/14/metro/
thank you -
Playing video in iTunes on laptop running Windows Vista
I recently changed my computer. I now have an HP Pavilion running windows Vista (use to have XP). I have a video iPod -30GB. I downloaded iTunes onto the new equipment without incident, but that is the last thing that went smoothly.
I can no longer watch TV shows or movies from iTunes. The video plays like a slide show of stills (the audio is real-time however). Eventually I will get an error message from Windows and it closes the application.
I am also having issues with syncing my iPod and computer. I get a message requiring me to delete all of the content of the iPod and replace it with the contents of iTunes.I haven't done this -no trust and no backup
This message is from iTunes. I suspect it is a security feature to prevent downloading to more than one iPod, as iTunes doesn't seem to 'know' my iPod anymore. Syncing has also caused iTunes to close and my computer to reboot. Has anyone else had these problems?
Any suggestions ... short of throwing the Windows computer out of a window?
HP Pavilion Windows Vista Video iPod 30GB O/S: ver 7.1.1
HP Pavilion Windows VistaThis forum is for troublshooting compatibility issues between Macs and Windows, not iTunes.
Please post your question in the iTunes discussions:
http://discussions.apple.com/category.jspa?categoryID=150 -
My laptop running XP sp3 and FireFox 3.6 died. I salvaged the HD and put it in a drive enclosure. I bought a new Win7 machine and wish to import my old favorites (I don't have a backup, but the Favorites folder on the old HD is intact). I have not been able to determine how to import these favorites from the old HD to the new machine. I haven't found any FAQ that addresses this since I can't really start Firefox on the old HD in order to make a HTML backup. Any ideas? edit
See this: <br />
http://support.mozilla.com/en-US/kb/Recovering+important+data+from+an+old+profile -
After much consideration, today I decided to join Adobe Photoshop CC only to discover it is not available to me as my laptop has Windows Vista. What are my options other than having to buy a new computer or an old version like Ps5 or 6?
1-Do some more reading about a Windows "upgrade version" which, according to my experience, does NOT require you to format your drive... it upgrades over what you have, without disturbing installed programs... at least that is what happened the ONE time I installed an upgrade version, so I can't give a 100% assurance it will work that way with your computer... search link for all things Microsoft http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US
2-Depending on the hardware you have, you may not be able to run CC programs well, if at all
3-CS6 is 3+ years old and is the ONLY non-CC version still being sold... unless you can find a "legal" CS5 somewhere
Old or Used Software http://www.emsps.com/oldtools/
http://forums.adobe.com/message/1636890 warns about buying from eBay -
For the last 3 or 4 versions of iTunes, and continuing in 11.05, the site recognizes that I have a 64 bit OS (Windows Vista) and downloads the 64 bit version of setup. Setup installs iTunes in the 32 bit application directory (Program Files x86) - it's not all that unusual to run a 32 bit app under a 64 bit OS - BUT whenever I connect any of my iPhones, I get an error message that say I cannot use the iPhone because the 64 bit version of iTunes is not installed. The message then tells me to de-install iTunes and to install the 64 bit version.
Like I say, the 64 bit Setup version is selected for me, and it runs error-free, but I seem to have no control or ability to force the installation of a 64 bit iTunes app. And all the iPhones are inoperative with the 32 bit version I have. I have another PC, which I have held at an earlier iTunes release. Although it's a notebook, it's identical in every other way (OS & installed utilities and apps) to the desktop that has developed the problem, and my iPhones work fine with it, although iTunes on it is at the earlier release, and I have no intention of upgrading that version until I understand and have corrected the problem.
Any ideas or suggustions?
Thanks.This iPhone cannot be used because the required software is not installed. Run the the iTunes installer to remove iTunes, then install the 64 bit version of iTunes.
That usually indicates that your Apple Mobile Device Support has not installed. That's also what is being shown by the diagnostics (the driver is there but the application isn't).
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
My I Pod will not download all content to my laptop. running windows 7 and I Pod ver. 6.1.6.
My I Pod will not download all music contents to my I Tunes on my Lap top when I sync. I have tried auto sync and manual download. i am running Windows 7 and my I Pod is updated to version6.1.6. I have tried to sync on two different lap tops and have deleted and reinstalled I Tunes on both lap tops.
Any suggestions?What exactly happens when you try to sync?
Does iTunes see the iPod?
Was the iPod previous synced to another iTunes library/computer?
Have you successfully synced from this iTunes library/computer before?
If so have you done anything like update iTunes on the computer since it last successfully synced?
Do the songs play in iTunes?
Does any media now sync to the iPod?
Do you have the right boxes checked to sync?
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method Maye you did this by "manual download"
Managing content manually on iPhone, iPad, and iPod
You can only sync to one computer/iTunes library so try:
Backing up the iPOd and then restore from that backup
iOS: Back up and restore your iOS device with iCloud or iTunes -
I downloaded HP bing bar in my laptop with windows vista and IE9 64 bit Nothing happens
After i downloaded Bing bar and clicked the activation for smart print nothing happens. It shows that the bar and smart print have been downloaded and htey are in the list of add-ons but the bar does not show
On the contrary I have an old desktop with windows XP and IE8 i did the same and the bar and the smart print icon shows and work
What is the problem with the laptop which is the one I use the most and take it with me when I tavel?
Please HELP!!!!!!Hmmm, can you try reinstalling HP Smart Print using the same document I sent before:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01812475&cc=us&dlc=en&lc=en
1. Expand the + sign next to I have never used HP Smart Web Printing. How do I download HP Smart Print?
2. Follow the instructions under Step one: Download and install HP Smart Print
**Note, I believe this download will install HP Smart Print, but not the Bing bar.
If you want the Bing bar, you can try re-downloading at:
http://www8.hp.com/us/en/partner/microsoft/bing-bar-for-hp/smart-print.html
Thanks!
Tara
**Although I am an HP employee, I am speaking for myself and not for HP. -
I have a hp g61 running windows 7 and suse 11.4. Both of my shift keys are not working..help.
i have tried the following but it didnt help;
Hard reset
1. Press and Hold power button till the laptop turns off (5-7 sec approx).
2. Then unplug the AC adaptor.
3. Turn the laptop upside down.
4. Then remove battery.
5. Then press and hold the power button for 2 minutes (to remove static electricity).
6. Then, put the battery back in the notebook and plug in AC adaptor and turn on the laptop.
Re-installing battery drivers:
1. Click Start and type device in the search field, then select Device Manager .
2. Click on + sign beside the Keyboard category.
3. Under the Keyboard category, right-click the Microsoft ps1/ps2 driver, and select Uninstall.
Note: Do not remove the Microsoft AC Adapter driver or any other ACPI compliant driver.
4. On the Device Manager taskbar, click Scan for hardware changes.
I tried installing latest Bios software.
ftp://ftp.hp.com/pub/softpaq/sp51501-52000/sp51527.exeHi Abu-Bakr,
Thank you for visiting the HP Support Forums and Welcome. I have read your thread on your HP Notebook and the shift keys not working correctly. I find that in most cases a keyboard that stops responding or some keys don't work is generally a keyboard is stuck cleaning might be the only option. Here is a document on how to clean the keyboard.
If a small vacuum cleaner with a brush attachment is available, use it to clear the keyboard of debris. A can of compressed air can be used to blow out particles that get in between the keys. I would be happy to assist if needed. How Do I Find My Model Number or Product Number?
Please respond with which Operating System you are running:
Which Windows Operating System am I running?
Please let me know.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping! -
Why wont itunes download on my laptop running windows vista, keep getting error message 127, help
Why wont itunes download on my laptop running on windows vista, keep getting Windows error127, can anyone help please this is driving me insane, tried 9 times already without
success.Uninstall your existing copy of iTunes. Delete any copies of the iTunesSetup.exe (or iTunes64Setup.exe) installer files from your downloads areas for your web browsers and download a fresh copy of the iTunes installer from the Apple website:
http://www.apple.com/itunes/download/
(The current build of the 11.1.4.62 installer was changed a few days ago, which fixed the bulk of the reports of MSVCR80.dll/R6034/APSDaemon.exe/Error-7/AMDS-could-not-start trouble ... but the build number on the installer was not changed. So we're trying to make sure you do the reinstall using a "new good" 11.1.4.62 installer instead of an "old bad".)
Does the install with the new copy of the installer go through properly? If so, does that clear up the error message?
If you still have the same error messages cropping up, then try the procedures from the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I didn't really care about not connecting to the Apple store, I wasn't buying anything, but now it does not recognize my Ipad, Iphone or Ipod to sync wirelessly. I had to go to work, didn't feel like dealing with it, but I'm thinking the update might have done something. I know this is not a Windows forum, but the last time, it managed to disable me from the internet (Mcafee was blocking everything). I am thinking this is along those lines. Do you think it would help to uninstall Itunes and then reinstall it? That or i just try again tonight, sometimes things have a way of working themselves out. The other thing is that I was not able to download any new podcasts today. Thanks for any help!
I just realized that part of my post got cut off. There was a message that i could not connect to the Apple store (and my genius stopped running).
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