Hello I just barely updated my iPhone software to the ios7 and it's stuck on the power off screen asking to connect USB to iTunes. How is it for me to continue past that?
Hello can someone please help me solve my issue to my iPhone update iOS 7 software. I updated it and now it's stuck in the power off screen showing an demonstration of the USB connection plug with an arrow pointing towards the iTunes logo. How do I go from there?
Hey Bianca71,
Thanks for the question, I understand how frustrating this may be. It sounds like the update process may have been interrupted, and to resolve the issue, we’ll need to restore your device in recovery mode with iTunes:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M.
Similar Messages
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while updating my iphone software it got intruppted and now showing connect to itune not getting restored please help
Try doing a hard reset on the phone;
1. Hold Home and Sleep/Wake buttons at the same time;
2. Wait for the Apple logo to appear (ignore the slide to Power Off option)
3. Let go of the buttons when you see Apple on the screen
4. Allow iPhone to reboot;
If you are still unable to get the phone to power on, charge, or connect to iTunes; it could possibly require service. (hardware replacement) -
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You will have to restore your iphone.
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Even if it is a hardware problem they should fix it regardless of warranty. If you buy a car and after 1.5 years the doors fall off due to a failure in their design and construction, do you think the car manufacturer could pull off what Apple is trying to do? Yes the car still delivers its primary objective of driving from A to B, but significant functionality has been lost due to their fault.
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Hi Azeem25,
Welcome to the Support Communities!
What version of Windows do you have on your computer?
You may need to update Windows first, and then try the download from the link below.
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
iTunes 11: Frequently used features
http://support.apple.com/kb/HT5649
Managing content manually on iPhone, iPad, and iPod
http://support.apple.com/kb/HT1535
Cheers,
- Judy -
I am using 3GS iphone, when I switched on asking to connect internet or itune, how can I open it?
I am using 3GS iphone, when I switched on asking to connect internet or itune, how can I open it?
Connect to iTunes on the computer you usually Sync with and Restore...
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
I cannot access Bluetooth or wifi after updating my iPhone software to iOS 7 on my iPhone 4S
Same here--I cannot connect to my home wifi--and there's no option to re-enter my password/WEP--it just says "can't connect"....so far I've tried turning wifi on and off on my devices (iPhone 4s and iPAD 2nd gen), no avail. I tried re-setting up the network, no luck.
HELLLLP -
Hi!! I was updating my iPhone 4s to ios 6 and It got stuck on the recovery mode and I had to do a company restore!!
Unfortuntately I lost all my photos including images of my daughters birth of which I had not taken a backup
Is there any possibility of recovering the same? my wife is going to kill me!!No backup, nothing to recover.
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I am unable to update my iphone software 4.2.5 to the latest version through my Mac. I get into a continuous loop of clicking on update and getting the message to restart the computer. But nothing updates.
I imagine you are talking about iPhone 4 CDMA (Verizon, Sprint). iTunes will only allow Update or Restore to iOS 6.0.1 You need to update iTunes on your computer to current version 10.7, with computer click the iTunes Tab at the top of this page and install current iTunes 10.7 If this iTunes will not install you may need to update your computer System, or try a different computer.
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Whenever I update my iPhone software, it asks me to sign in to iCloud with an old email address. My other devices all have the correct address. How can I get the correct address for my iPhone? The only Apple ID that works for logging in is my new one.
To change the iCloud ID you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted to turn off Find My iPhone (if you're using iOS 7), then sign back in with the ID you wish to use. If you don't know the password for your old ID, or if it isn't accepted, go to https//appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Tap edit next to the primary email account, tap Edit, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https//appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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I am trying to update my iPhone software but to do so I needed to update iTunes. When I try to do that, I keep getting this error message" "There is a problem with this Windows Installer Package. A program required for this install to complete could not....
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
i have version 4.3.3 and am updating my iphone software. I am updating it on a computer that is not mine, as i only have an iPad. Can I do this without loosing my music, apps, photos, etc?
You do see the devices heading on the left sidebar? If you don't see the sidebar, go to View>Show sidebar in the iTunes menu and then check to see if the device appears.
If that isn't the problem, go through the troubleshooting steps. It could be the Apple Mobile Device Service issue.
iOS: Device not recognized in iTunes for Windows - Support - Apple -
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The only restore I can find is from 2010.
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Welcome to the Apple Community.
Select the device from the device list, then file > devices > transfer.
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