Hello, I own a license for Adobe CS5 Production Premium and Adobe CS4 Design Premium for Windows/PC. I am switching to an OSX/MAC system. Is it possible to transfer my licenses to the new platform?

It's possible to transfer licenses but it must be done by contacting a Customer Service representative by phone or web chat. They'll probably have you submit a form.
Contact Customer Care

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I have an iPhone 3G and a new computer is it possible to transfer my songs to the new computer?

I have an iPhone 3G and a new computer is it possible to transfer my songs to the new computer?

Yes, just connect your phone to your computer and sync it to itunes. (if its a mac it will already have itunes downloaded, but if not you will need to download itunes)

In have added text to my photos on my mac. Is it possible to transfer that text to the same photos on my iPad which I then display on my TV using Apple TV.

I have added text to my photos on my iMac. Is it possible to transfer this text to my iPad so that I can view the photos with text on my TV using Apple TV.

How did you add the text to the photo in the first place?
OT

I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adode customer services aren't interested.

I purchased a License for Adobe Photoshop Elements 13 plus Adobe Premiere Elements 13 and Adobe doesn't recognize the License Key, Adobe customer services aren't interested, neither are Ebuyer.com.
Where do I go next? Credit card company to ask for a refund?

57dibbs
Has you contacted the seller through its Customer Service?
If that is the case and Customer Service has no idea of what you were given as a Product Key and how to use it, have you considered asking
your question in the seller's forum (PC software section)?
But, I have another idea for you to try first....are you involved in a student teacher purchase with prepaid card? If so, please click on the following link
http://helpx.adobe.com/x-productkb/global/find-serial-number-student-teacher.html#card-sub mit-product-code
and go to the section on "I received a prepaid card, and I need help". In that section go to "2" which is for
"Submitting my product code and proof of eligibility to Adobe". You will notice there is a link to click on that
is related to country. Make the appropriate choice and see if that solves the problem. You should see
Visit the page listed on the back of your prepaid card to submit your code and proof.
For customers inside North America, www.adobe.com/go/edu-validate
For customers outside North America, submit through your region's customer portal below:
Europe, Middle East, Africa | Germany | France | Spain | Italy | Netherlands | Czech Republic | Poland | Asia/Pacific | Korea
Verification can take anywhere from 2 to 30 days to validate.
If the above does not apply to you, then I would explore the seller forum for answers if you cannot get them from Adobe Chat or the seller's
Customer Service. Getting your money back from the seller should be tried as soon as possible if you find no solution.
Thank you.
ATR

How do I uninstall a license on a computer that broke so that I can reinstall it on my new computer? This is for CS4 Design Premium.

How do I uninstall a license on a computer that broke so that I can reinstall it on my new computer? This is for CS4 Design Premium.

open a cs4 program>click help>deactivate.
if you're not able to do that contact adobe support for an activation count reset. contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Thanks so much for the offer of help. I'm using 10.9.2 OSX. I have Numbers 2.3 (554). I tried the new version but it was "dumbed down" so much (to make it usable on multiple platforms) that it was of no use on iMac. I still can't get my contacts to open

Thanks so much for the offer of help. I'm using 10.9.2 OSX. I have Numbers 2.3 (554). I tried the new version but it was "dumbed down" so much (to make it usable on multiple platforms) that it was of no use on iMac.
I still can't get my contacts to open in Numbers like they used to do. I have a group of five addresses in a test folder in Mail called "untitled group." But no amount of pasting, dragging, etc can get them to open up in Numbers. My "real" folder has almost 100 addresses so I can't do it one by one.
Thoughts?
Thanks again.
Bob

Bob,
You can place contacts in a table In Numbers by the following methods:
Numbers 2.3:
drag from contacts
Numbers 3.2
copy from contacts, then paste into Numbers
In both cases you need to open System preferences, then select the "Security & Privacy panel and allow Numbers aaccess your contacts information.

Is there a way i can install one licensed adobe cs4 design premium in both my desktop and lap top?

I just bought a macbook pro and would like to install adobe cs4 design premium on it, but I also like to keep it install on my desk top. Is there a way i can install one licensed application on both computers? Thanks for your help.

Read the license agreement . There will be a lot of impenetrable legalese gobbledygook in it, no doubt, but I bet it will be crystal clear on the subject of how many computers the software can be installed and activated on at once.
My money is on one.

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for

I purchased Adobe photoshop elements II and Adobe premiere elements II. They are both on one disc. My computer crasded and I had to reload Windows. I only have one serial number and it only works with photoshop II. The same serial number will not work for Premiere. I dont have any other serial numbers. What do I do???

Static_Unit
I am getting a bit concerned about what is happening in your situation. Yesterday you posted your question in at least two different forums, one of them being here in the Premiere Elements Forum.
Don't Have Serial Number for Premiere, Only Photoshop?
Wherever you posted, the reply was to contact Adobe via its Adobe Chat. It is the only one who can sort out this matter for you.
In the thread cited above I offered to help you with the difficulties that you were having visualizing the Adobe Chat in its web page. I was waiting for your follow up on that in the above thread. Instead, I find your same question in a new Adobe Premiere Elements Forum thread this afternoon with no refer the prior threads or prior recommendations given you.
I will also mention again...when you buy the Photoshop Elements and Premiere Elements bundled in one packaging and with installation files for each on the same installation disc, each program has its own serial number. The Photoshop Elements serial number does not work for Premiere Elements and vice versa. The serial numbers are on labels on a box which houses the installation disc envelope(s). So, if you purchased both programs and found the Photoshop Elements serial number, then the Premiere Elements serial number should be in a label right underneath the label with the serial number for Photoshop Elements. I recall writing this in your yesterday's thread on this matter.
The moderator will no doubt be along shortly to close or delete this thread. So, just in case, please bookmark your yesterday's thread cited above so that we can continue this communication which is trying to help you.
Thanks.
ATR

How can I fix error code 131:4? Licensing for this product stopped working. I have windows vista home edition and CS4 Design Premium. I downloaded licensing zip file for windows but I can't seem to get it to launch. Look forward to help from anyone

How can I fix error code 131:4? Licensing for this product stopped working. I have windows vista home edition and CS4 Design Premium. I downloaded licensing zip file for windows but I can't seem to get it to launch. Look forward to help from anyone

Steve,
I appreciate your answer. While it might work, I'm a bit hesitant to remove the other programs as a possible solution since they are all currently working.
With Acrobat 9 Pro failing with the OS 10.7 upgrade, I'm hoping that there is a less severe solution.
Since the trigger appears to be 10.7 and may have something to do with the discontinued support of Rosetta, I could be spending a few hours working on a reinstall without a change. Yes, it might work. The "might" is the part that makes me hesitate.
Is anyone else out there on OS 10.7 and running Acrobat 9 Pro? Any issues with anyone else?
Thanks Steve. I do appreciate your offering a solution. I may end up trying it if nothing else comes together.
Mark

How can I contact customer service because my registration number according to Adobe cannot be upgraded; and Adobe's message to me said that I was registered for CS4; I am currently registered for CS5. Is there no way to contact customer service via emai

How can I contact customer service because my registration number according to Adobe cannot be upgraded; and Adobe's message to me said that I was registered for CS4; I am currently registered for CS5. Is there no way to contact customer service via email or phone re this problem?

Problems with registration you can contact our support team at Contact Customer Care. Please make sure you are signed in and selecting the proper selections from the pull down. If you continue to not be able to contact our support team then I would strongly recommend the use of a different web browser, computer, smart phone, or tablet.

I have Adobe Photoshop Elements 10 and Adobe Premier 10 loaded on a Dell PC. Do I need to uninstall from the Dell before I install on a recently purchased Apple Mac Pro? There are separate disks for Mac and PC in the package.

I have Adobe Photoshop Elements 10 and Adobe Premier 10 loaded on a Dell PC. Do I need to uninstall from the Dell before I install on a recently purchased Apple Mac Pro? There are separate disks for Mac and PC in the package.

Generally, it's ok to install on two machines as long as they are both yours and you only use one version at a time.
BTW, this is the forum for Adobe Contribute.

I bought the adobe photoshop elements 13 and adobe premiere elsements 13 in box in the store for my Mac; I've entered my 25 character product key - now I have been waiting for nearly an hour for something to happen with no luck. Ron

I bought the adobe photoshop elements 13 and adobe premiere elsements 13 in box in the store for my Mac;
I've entered my 25 character product key - now I have been waiting for nearly an hour for something to happen
with no luck. Has anyone else had this problem? I'm using MacBook Pro with Yosemite OS 10.10 etc. Help!
Ron in Fort Worth, TX

Also, Elements programs are not part of the Cloud
Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements
Premiere Elements Forum http://forums.adobe.com/community/premiere_elements

I purchased Adobe Creative Suite C2 and have been using it for years on the same computer no problem with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software.

I purchased Adobe Creative Suite C2 and have been using it for years on the same computer without any problems with using it. Recently upon opening Photoshop I received a pop up window saying due to Adobe Software security we need you to activate your CS2 software. I tried, phone activation, web activation, nothing is working. I have the serial number and my Adobe account information. Any suggestions?

Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
Mylenium

Adobe CS5 Production Premium vs. Adobe CS4 Production Premium

Hello:
I am currently a worker at a production studio and we are thinking about upgrading our system Adobe CS3 Production Premium to either Adobe CS4 Production Premium or Adobe CS5 Production Premium. Our company was at NAB convention in Las Vegas this year and were convinced that Adobe CS5 Production Premium was the way to go. However we come to find (after purchace) that Adobe CS5 Production Premium only runs on (and correct me if Im wrong) 64 bit. Now stuck with a system we cant use on our vista 32 bit I was wondering what are the beneifits between the two and if CS5 is really that great is it worth while to upgrade my computer systems. I am sure I am not the only one to have run into this problem. Any input or advice would be great.
Sincerely,
Really Confused

Look HERE for a quick summary of the new features in After Effects. I can personally attest to the power of the new rotobrush. If you do that kind of work, it will save you a ton of time. Rendering times are considerably faster and being able to RAM preview a 30 or 40 second clip all the way through at full res is finally a reality.
Look HERE for a summary of the new features in Premiere Pro. The major improvement here, in my opinion, is the ability to preview a multi-layer timeline with several effects in real time at full res without rendering.
I can't tell you if it's worth it to you to upgrade or not. All I can say is that I'm really happy with it, so far.

Acrobat 9 wants licence - CS4 Design Premium license doesn't work?

I have CS4 Design Premium that I upgraded from CS3 Design Premium. It has been installed and all programs working for quite some time.
Recently I uninstalled CS3 and CS4 wanted the license re-entered. I found my CS4 box and entered that license number in, but it also wanted the CS3 number as the elegible upgrade. I couldn't find it.
Photoshop, Dreamweaver, Illustrator, Acrobat all of them kept asking for the license, so kept clicking past the dialog that said, I only had "x" days left. When it got to "0" days, I had to dig through the back room until I finally found CS3.
That made the entire suite work except for Acrobat. Acrobat seems to have a different activation than the rest of the suite, but it won't take my CS4 number.
What can I do??
Kirk

1 - this is for CS3 but may help
http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401528&sliceId=1
2 - Adobe license problems http://www.adobe.com/support/contact/licensing.html
3 - Contact Adobe, this is just a USER forum
In the US - Adobe General support 800-833-6687
In the US - Adobe Install Problems 800-642-3623

Hello, I own a license for Adobe CS5 Production Premium and Adobe CS4 Design Premium for Windows/PC. I am switching to an OSX/MAC system. Is it possible to transfer my licenses to the new platform?

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