Hello, is it normal that my connection wifi is often disconnected, my configuration is a imac under mountain lion which I bought yesterday, sorry for my english im french

Hello, is it normal that my connection wifi is often disconnected, my configuration is a imac under mountain lion which I bought yesterday, sorry for my english im french,
thanks for the help and for your answers

Résolution des problèmes Wi-Fi

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  • How can I stop my Imac with Mountain Lion from draining the wifi connections? It's connected to the router by wire and the wifi on the Imac is disabled.

    Okay so about 2 weeks ago, maybe less, my mom purchased a used IMac and then upgraded to Mountain Lion. Ever since she powered on the computer I haven't had the same capabilities on my PC laptop as I used to. Youtube takes forever for the videos to load and sometimes doesn't load at all. On skype when my friends send files it's estimated to take hours what should only take moments to download.
    Around the same time as when we got the IMac, I had also installed a laucher for a website that was required by my school in order to do my work. At first I thought that was what was causing the slow internet and I swiftly uninstalled it, but the problem still continued. Please I know there could be other reasons for the slow internet but I really want to explore this possibility. Please, I really want my internet back.
    Imploringly,
    Jessica

    Try some trouble shooting
    Step 1
    Does iMac have slow internet as well?
    Yes - Problem may be Modem/router. Proceed step 4
    No - Proceed step 2
    Step 2
    Shut down iMac.
    Does PC wifi issue still exist?
    Yes - It is not the iMac. Proceed step 3
    No - Need smarter people to help
    Step 3
    Use wired connection on PC laptop. Leave iMac Shut down
    Does PC laptop still have slow internet?
    Yes - Not a wifi problem. Maybe the PC software.
    No - Wi Fi issue. Maybe PC wifi or modem/router. Proceed step 4
    Step 4
    Turn power off on modem/router, count to ten, then turn on. Wait for connection to re establish.
    Does issue still exist?
    Yes - May be Modem/router wifi channel conflick with your neighbours wifi. Proceed step 5
    No - Just needed a reboot. Surf safe.
    Step 5
    Consult the modem/router manual for changing wireless channel.

  • If I install Yosemite and find that the wifi problems are too bad, can I go back to Mountain Lion?

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    Router is a Linksys E4200.
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    If you upgrade to Yosemite, you should be able to use the following article to revert to the previously installed OS using Time Machine, named:
    OS X Yosemite: Revert to a previous OS X version
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

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