Help creating custom size pdf

I am trying to print a pdf of a 96x36 banner using the pdf printer in a Publisher 2010 file. I have searched online and found many sites with instructions which I have followed. I have also posted on Microsoft's help but am still unable to print the pdf. I have added a custom size form to the pdf printer, but when I click print nothing happens. The pdf printer works on other publisher files in standard paper sizes, but not custom sizes. There is nothing in the file creating a problem - I opened a new file with nothing in it and still can't get it to print. If anyone can help - PLEASE DO! I have struggled with this for 3 days and can't find an answer anywhere as to why I can not print a custom size document.

Lori - I was wondering if you could help me with another Adobe question I have been struggling with - affecting all my CS5 programs, including - but not specific to - Acrobat?
In all the CS5 programs (including Acrobat) it takes a very long time for the open dialog box and save dialog box to appear after clicking save or open under file. Everything else in the programs works fine - it doesn't take long for operations to be performed or anything else, and once the dialog box is open it doesn't take a long time to open or save the files. I have narrowed down the problem to being connected to a home network. I have a network storage device and another computer that I access and use files between. As a test I unplugged the network cable and the dialog boxes appeared immediately. Once the computer was reconnected to the home network, the same slow dialog boxes returned. I have found others online with the same problem, but no answers as of yet. I have checked whatever settings on my computer that I found in postings for possible solutions, but nothing has helped. Are you aware of this problem, and do you know of any solution for it? It is extremely frustrating to wait so long for the dialog box to appear - it adds a lot of time to my workflow, and its almost embarrassing that my CS1 programs' open & save dialog boxes appear with lightening speed but my CS5 is slower than molasses!! Any help would be appreciated!
CS5 is installed on a 64 bit Windows 7 computer

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skipmc wrote:
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