HELP! Flash header cutting off, but only on some computers

http://www.omsstrategicadvisors.com/
Our site has been up for approx 9 months and there's been no problem. Now all of a sudden, on SOME computers that were perfectly fine, the flash header is getting cut off. Well, I guess magnified is a better description...
I have not been able to recreate the issue on my screen. All the "guilty" computers have ie8, while I am stubbornly still on ie7, which is why I was thinking ie8 might be the culprit. However my bus. partner has multiple systems running and it looks perfectly fine on ie8, chrome, and firefox. Even problem computers have moments of clarity, for instance it happened on my husband’s pc then I refreshed the images and it corrected itself. Then at the customer site, I opened the url on one of the “offending” computers, it was cut off again until I logged in…then it corrected itself immediately. But when I tried that on the computer I am testing today, it did not work. Then I was checking the Compatibility View Settings within ie8, I unchecked the box regarding Intranets, and it worked. Thinking I’d found something, I went back in and re-checked it, and the problem was back, ok….now I really thought I was getting somewhere. But when I went in again and un-check the box….nothing…still wrong. Over the past 2 days, I’ve updated their Flash Players, made sure all the images were the same size, deleted and re-uploaded the pix and xml files, contacted the skin author, anything I could think of. The author also checked all the CSS and site setting, everything looked in order. Also tried using the Compatibility View feature, setting that site to only be shown in IE 7, it did not work, which makes me think maybe it’s not the browser. I just attempted to back the computer down to an earlier version of Flash Player (9 as opposed to 10.1). Also did not work.
Of course, the client is freaking thinking about the big client that is due to check them out this week. I’ve been searching every support/community forum looking for someone else with this problem…if you have any answers or know of any better places for me to look, please let me know.
Any help is truly appreciated.

Hi, I just checked your site and it looked good to me, headers changing nicely and no glitches. The header and the body of the site filled my 19" monitor which I use with my work computer. XP/SP3/IE6 with Flash Player 10.1.82.76. Yes that is IE6:-) In your screen shot, there are extra wide margins(empty space) on the left and the right side. And it blocks the text. That did not appear when I went to the site. However there was extra space on the left and right sides both, but not so much that the entire text could not be seen. On www.bing.com the site comes much closer to the scroll bar.
Your Tech experience is way above my head as I am not into what you do. However I do pretty well at researching so I'll see what I can find that might point you into the right direction.
My only observation is that this happened "all of a sudden". Some kind of change must have happened. Could a user have made a change on the computers that are having this issue? Some Anti-Virus update?
I don't really think it is Flash Player related and for this reason: It is not consistent. Most all of the time some program with certain add ons into the browser, especially Anti-Virus add ons are what affects the Flash Player ActiveX Control that is in the browser. Flash Player is a browser plugin so any add on in the browser is a negative or a positive.
You may want to use the Adobe SEARCH field or the SEARCH at the top for Forums. You would know what key words would work best. The Forum SEARCH may be better to use since it covers all Adobe Product Forums.
Thanks,
eidnolb
Message was edited by: eidnolb correct spelling

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