Help! Have a Linksys Router WRVS4400N, Ipad and Desktop doesn't get internet at same time. Just one of the other. How do I internet on both? Thx!

HELP! How do I get wireless internet on both my Ipad and Desktop? Have Linksys Router WRVS4400N. Only 1 device will work at 1 time. Something about a Learn MAC address? What should I do? Thanks! Tiggergirl

Good morning
Hi Kathy,  my name is Johnnatan and I am part of the Small business Support community.
If you have an old firmware it would be a good idea to go out to Cisco.com and see if there is any firmware updates. I have looked on the site for you and I see the latest firmware is:2.0.2.1
http://www.cisco.com/cisco/software/release.html?mdfid=282414016&softwareid=282487380&release=2.0.1.3&rellifecycle=&relind=AVAILABLE&reltype=all
You can also try to reset your device to its factory settings, to reset your router please take a object that has a point and hold the reset button in on the back for "atleast" 30 seconds until the lights on the front to start flashing.
About Mac address, you can map a Static IP with a specific mac address, You can folllow these steps in order to configure it.
http://www6.nohold.net/CiscoSB/Loginr.aspx?login=1&pid=4&app=search&vw=1&articleid=1272
Thanks,
I hope you find this answer useful,if it was satisfactory  for you, please mark the question as Answered.
Greetings,
Johnnatan Rodriguez Miranda.
Cisco network support engineer.

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