Help ! I am connected to my WIFI and receiving email but I cannot use any apps that require internet including Safari, What do I need to do?
I am having a problem with Internet on my ipad, I am connected to my WIFI and am receiving emails but any App that requires internet connection will not work, this includes Safari. Everything worked fine until yesterday.
I too, am having this problem. I have the new iPad. I have a full strength wifi signal (currently at home and with my personal hotspot) but apps that need the internet including google chrome and safari do not search. Safari says "safari could not open the page because the server stopped responding." other apps just spin like it is searching for a signal or something. Frustrating, because it was working, it seems to have taken this route after uploading some new apps, but can't pinpoint. Help! Please!
Similar Messages
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I am connected to my usual wifi and when I try to go onto any app's which require Internet connection, it says I have no Internet connection yet I am connected to wifi, how do I resolve this?I have had this problem for about a week.
Any responses are appriciatedYou posted in the iPad forum, but you profile lists an iPhone 4S. Does your iPhone or iPad have this problem.
Here's some iPad suggestions. Most also apply to the iPhone. Your iPhone or iPad may show the wifi symbol but that only shows the presence of a wifi signal. Not that you are connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
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Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
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How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
Any app that requires internet access times out and fails
Includes both Yahoo mail and my corproate account, along with Safari web browser. Acts as if a switch has been turned off to prevent internet access. I have backed up and restored the device. Still have phone service. All accesses DO work via Wi-FI, just not through AT&T carrier.
Includes both Yahoo mail and my corproate account, along with Safari web browser. Acts as if a switch has been turned off to prevent internet access. I have backed up and restored the device. Still have phone service. All accesses DO work via Wi-FI, just not through AT&T carrier.
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Lost the ability to connect to both WiFi and Bluetooth on my iPhone 4S. Any suggestions on how to fix the problem?
Have you followed http://support.apple.com/kb/TS1559 ?
Also try settings>general>reset>reset all settings
If you have followed that article and restored your phone and set it up as new and you're still having that issue you may call and explain you followed the article and are still having the problem. Most likely they will either set up a replacement for you. If they ask you to set up the one time phone support agreement, and they assist you with a restore again, they won't bill you if they end up having to repair it. -
Safari working fine, as are game apps that require internet connection.
I can not get AppStore, YouTube app, Facebook app or twitter app to load anything as 'network service error" comes up.
I have the latest update 7.2 and have tried resetting network settings, anyone else have this problem?! How do I fix it?I did try that one. But for some reason it still does not help. The strange thing stays that I can acces Twitter and other Apps. But still nos Safari/App Store. Only when I am on Wi-Fi.
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I forgot my original password..my ID was disabled..I did factory restore through iTunes..I was sent email from apple with the 2 step recovery..I had followed instructions only to find one part that asked for my old password before I could re set a new one !
It's driving me nuts..it's ridiculous and I'm still unable to use any apps or face time..
Please help if you can..I'm desperate and apple support can't or won't help me so if given up.Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?
Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message: "Cannot send message using the server smtp.att.yahoo.com (etc.). The SMTP server doesn't support TLS(SSL) on port 587. Verify your account settings and try again." That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails. I guess my next step is to contact my email service provider, AT&T, and see if they can help me. Thanks, again, for taking the time to respond and for giving me your input! Much appreciated! -
Any ideas as to why my iPhone 3GS wouldn't be receiving any messages or voicemails unless I turn my phone off? Also, it isn't able to open any apps that require the internet.. Help??
YOu can try resetting your network or a reboot. To reboot hold down the home/power button together until you see the apple logo and then release. Wait for the phone to boot back up, you won't lose any data.
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My iphone 4 can make and receive calls but I cannot hear the person on the other end...they can hear me. I have tried plugging headphones in and resetting...any other ideas?
If you need to use the phone now, try using speaker phone until you can take it to an Apple store and have them further look into the problem.
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Traduzione italiana, l'iphone dice che nonci sono reti wifi quando ci sono! Ho resettato la rete, da telefono e da itunes ma non cambia veramente nulla; non so piu' che fare,m mi serve internet!!!
Thank you for your help are you aware of any apps that will work the iso 4.2.1 system that will let you watch movies on the phone. Also I tried to down load something else the other day and got message that Safari wont let you open this is ther any to see if i have the latest safari on my phone?
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No problem with apps... just cannot interact with sites using Safari. The sites come up and are "live" but are "dim." Any suggestions?
Tap Settings / Safari. Clear the History, Cookies, and Cache.
Then restart your iPad.
If that doesn't help, tap Settings / General / Reset / Reset Network Settings. -
now asks me to put in my payment method. i do not wish to place it in because i am not looking forward to purchase any app that needs to be paid for. How can i use my account but not give in my credit card data?
Create a NEW account/ID using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before. Make sure you specify a birthdate that results in being at least 13 years old
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
More details of how:
http://ipadhelp.com/ipad-help-tips-tricks/how-to-get-free-apps-from-the-app-stor e-without-a-credit-card/ -
I have had my ipad retina for two and a half weeks but since the week end every time i connect to the wifi network it joins then disapears as soon as i open safari for example or just disappears at intermittent intervals....i have my iphone 4s connected to the same wifi network with no such problems.
I have tried resetting the network settings to no avail
Does anyone have any suggestions?
Many thanks in advanced.I have had my ipad retina for two and a half weeks but since the week end every time i connect to the wifi network it joins then disapears as soon as i open safari for example or just disappears at intermittent intervals....i have my iphone 4s connected to the same wifi network with no such problems.
I have tried resetting the network settings to no avail
Does anyone have any suggestions?
Many thanks in advanced. -
Ipad 3 sends and receives email but can no longer connect to the Internet with Safari.
Other Ipads in house (Ipad 3 and Ipad 2) work fine. Iphones, Imac also work fine. I have rebooted the Ipad, renewed the lease, closed and reopened Safari, turned airplane mode on/off, etc. etc. Ipad also won't connect to Itunes. Basically, I have run out of ideas. Thought it was not connecting to Wifi but it still sends and receive semail and texts / imessages. This is a wifi only model.
Thanks in advance for your ideas.Try rebooting the router by powering it off for 15-30 seconds.
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I am Timewarner cable, and trying to use their app in order to watch tv on my computer. (My cable box is broken) At timewarner cable, they say I need version 4 of firefox, but I have checked with my version and it says I am up to date, and it is version 30.0. What can I do? Thanks for your help!
Firefox 4 was referring to the old [http://website-archive.mozilla.org/www.mozilla.org/firefox_releasenotes/en-US/firefox/4.0/releasenotes/ 4.0 (four.zero) released back on March 2011] as the current version is [http://www.mozilla.org/en-US/firefox/30.0/releasenotes/ Firefox 30.0 (thirty.zero) released June 10, 2014].
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