HT201263 Cannot complete 2 step recovery to re set password as it asks for original password which I've forgotten. .. hence me doing 2step recovery! It's ridiculous. and driving.me nuts. Icannot use any apps or face time..please help.
I forgot my original password..my ID was disabled..I did factory restore through iTunes..I was sent email from apple with the 2 step recovery..I had followed instructions only to find one part that asked for my old password before I could re set a new one !
It's driving me nuts..it's ridiculous and I'm still unable to use any apps or face time..
Please help if you can..I'm desperate and apple support can't or won't help me so if given up.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID
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Please help with my problem.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
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Contacting Apple about account security : http://support.apple.com/kb/HT5699
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My Ipod Touch doesn't have an App Store button on it and I can't get any apps on it. Please help me!
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Sybar13 wrote:
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Hardware Information:
MacBook Pro - model: MacBookPro8,2
1 2.2 GHz Intel Core i7 CPU: 4 cores
4 GB RAM
System Software:
OS X 10.8.2 (12C60) - Uptime: 0 days 1:17
Disk Information:
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disk0s1 (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) /: 499.25 GB (424.92 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
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Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
FireWire Information:
Kernel Extensions:
Problem System Launch Daemons:
[failed] com.apple.coresymbolicationd.plist
Problem System Launch Agents:
[failed] com.apple.afpstat.plist
[failed] com.apple.AirPlayUIAgent.plist
[failed] com.apple.coreservices.appleid.authentication.plist
[failed] com.apple.rcd.plist
Launch Daemons:
[loaded] com.adobe.fpsaud.plist
[loaded] com.adobe.SwitchBoard.plist
[loaded] com.google.keystone.daemon.plist
[loaded] com.microsoft.office.licensing.helper.plist
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[loaded] com.adobe.CS5ServiceManager.plist
[loaded] com.google.keystone.agent.plist
User Launch Agents:
[loaded] com.adobe.ARM.202f4087f2bbde52e3ac2df389f53a4f123223c9cc56a8fd83a6f7ae.plist
[loaded] com.facebook.videochat.Akshay.plist
[loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist
User Login Items:
Sony Ericsson Bridge Helper
BitTorrent
uTorrent
3rd Party Preference Panes:
Flash Player
Java
Internet Plug-ins:
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Flash Player.plugin
FlashPlayer-10.6.plugin
googletalkbrowserplugin.plugin
JavaAppletPlugin.plugin
npgtpo3dautoplugin.plugin
QuickTime Plugin.plugin
SharePointBrowserPlugin.plugin
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Google Earth Web Plug-in.plugin
Picasa.plugin
Bad Fonts:
None
Top Processes:
14.6 % WindowServer
6.9 % coreaudiod
6.4 % uTorrent
1.9 % WebProcess
1.4 % iTunes
1.2 % EtreCheck
0.5 % fontd
0.2 % NotificationCenter
0.1 % Dock
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I updated my ipod on my computer to the ios 5.1.1 and it updated but all of the music, movies, and apps were cleared off. I cannot put any of it back on please help!
Go to iTunea>Preferences>Devices and see if there is a backupright at the time you did the update. Then try restoring from that backup. If the apps are in your iTunes library, any app data will be restored to the iPod.
When restoring from an iOS 4 (or later) backup, if the device had a passcode set, iTunes will ask if you want to set a passcode (and remind you that you had protected your device with a passcode). iTunes will not ask you to set a passcode when restoring from iOS 3.x and prior backups.
Therefore, remembe the passcode that you enter this time.
It appears that if you restore from a backup, that backup is not subseqyently overwritten by the next backup. -
I want to buy an in-app purchase but i don`t remember my security questions and i cant access my recovery email either, what can i do? i have 100$ on my account and cant use it because of that problem, please help URGENT
If you have a rescue email address on your account then you can use that - follow steps 1 to 5 half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset : http://support.apple.com/kb/HT5699 -
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Hi aaronvilla,
Sorry to hear you are having issues with your iTunes Store purchase. The following information should help you with this:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
To report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase, follow these steps:
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Hope this helps ....
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