Help, I have a charging question!
Sorry this may be a silly question, but I really don't want to kill my iPod inadvertently. I plugged my iPod into a PC that does not have iTunes on it, i thought it would just charge it. It is flashing do not disconnect at me and there is a little horizontal plug in the battery icon in the upper right corner. is this normal? is my iPod just charging right now?
Hi Margaret.
See if this helps;
http://docs.info.apple.com/article.html?artnum=60970
Cheers!
-Bryan
Similar Messages
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Apple have no support or contact for forgetting password.
I can not purchase any apps even though I have purchased grime this device before,
Please help!!!!From a Kappy post
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
Need help ASAP, have a tough question about CPU and BIOS...
Alrighty guys... I'm not super smart when it comes to BIOS and the nitty gritty computer stuff, but I know my way around. Here's the thing...
This is the desktop I have:
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=120&prodSeriesId=...
It's sorta old, but it gets the job done quickly. I had an issue with it some time ago and I thought it was the power supply, so I replaced it. While I was waiting for the power supply to arrive, I took the CPU out, just to be nosey. I accidentally bent a couple of the prongs, so I had to get a new one.
First, I bought a Black Edition AMD quad core, but the 125W was too high for my 95W chip. I had to sell it. I sold that and I just bought a new one:
http://www.cpu-world.com/CPUs/K10/AMD-Phenom%20X4%209850%20-%20HD9850XAJ4BGH%20(HD9850XAGHBOX).html
I put it in the computer, boot it up and it goes to the HP boot screen and then goes to a black screen stating that the CPU is not compatible and that it's going to shut down. When I reset it and try to press F10 or any of the keys it states that it's going to go to that screen, but then just goes to the black CPU shutdown screen again. There is one thing that the computer will do though. When I press F2 when it's in the black shutdown screen, it will SOMETIMES load the two HDD's that I have. It's just really weird. One time I got it to go to a HP diagnosis page. It showed the CPU and had a big green check next to it. It checked the memory too, and it got a check. Then it just froze and I had to shut it down. I can't seem to get it to that screen again.
My real question is why won't it recognize that my CPU is compatible? Do I need to update my BIOS? Can I do that without a CPU and a running OS? I really don't feel like selling this processor. I know that I should have just gotten the exact same processor model that came out of it.
Any info will be nice! Thanks so much!!Here are the specs for your HP Pavilion a6720y Desktop Computer and it's M2N78-LA (Violet) motherboard. According to the specs, your computer supports the following CPUs;
Socket type: AM2/AM2+
TDP: 95 watts
AMD Athlon X2 (Bt)
AMD Athlon 64 X2 up to 6000+ (W)
AMD Phenom Triple-Core up to 8xxx (AM2+) (Toliman)
AMD Phenom Quad-Core 9xxx series (AM2+) up to 9850 (Agena)
Based on the CPU part number supplied, you purchased another 125 watt CPU. The AMD Phenom X4 9850 (HD9850XAGHBOX) isn't going to work because it is rated at 125 watts and therefore is not compatible with your motherboard. Please consider returning (as Dave suggests) or selling your current CPU and getting one of these 95 watt AMD Phenom X4 CPUs.
Please send KUDOs
Frank
{------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
This is a user supported forum. I am a volunteer and I don't work for HP.
HP 15t-j100 (on loan from HP)
HP 13 Split x2 (on loan from HP)
HP Slate8 Pro (on loan from HP)
HP a1632x - Windows 7, 4GB RAM, AMD Radeon HD 6450
HP p6130y - Windows 7, 8GB RAM, AMD Radeon HD 6450
HP p6320y - Windows 7, 8GB RAM, NVIDIA GT 240
HP p7-1026 - Windows 7, 6GB RAM, AMD Radeon HD 6450
HP p6787c - Windows 7, 8GB RAM, NVIDIA GT 240 -
I need help, I have alot of questions too (swing, code, optimizing...)
Hi, I'm having a little trouble with aligning my GUI correctly. Here are screenshots from my laptop which runs OS 10.4 & my PC running Windows 2000:
http://kavon89.googlepages.com/clipper.png <= On the laptop
http://kavon89.googlepages.com/clipper_windows2000.jpg <= On the PC
I don't know why the OS 10.4 looks almost perfect and the win 2k is a disaster. I played with it on my laptop and once i came over to my PC to post a problem about somthing else, i noticed this issue on my windows box. My guess is that either the JButton on OS 10.4 is smaller than the one for win2k and causing the automatic organizing to malfunction... or maybe the pixels are larger on my PC then on my laptop.
I was thinking that I should make diffrent .jar's for each OS since there are GUI issues.... or is there a way to make it universal? (i read somwhere about GridBag?)
Next off, Is there any way to reduce the size of the space between the JList box closest to the top of the frame & the buttons & text box below it? I tried all sorts of resizing and it seems stuck on some sort of space there which i would like to make compact.
Those are all the swing questions i have ^
About my code:
I recently added 2 buttons which are at the bottom of the OS 10.4 screenshot, Clear Box & Drop All. Clear Box is the one I made work, or so I thuoght. I wrote this for my Clear Box button (by the way, the button is sapose to just clear the text box directly to the upper left of itself.)
if(e.getSource() == buttonc)
textfield.setText("");
}I thought that was the best way to go about clearing the text box. just setting it to blank. But after some testing to ensure there were no reprocussions, I found a problem... When i select somthing from my JList and hit Clear Box, it deletes the entry in the JList when it is not sapose to. It also does it when there is text in the textbox and i have selected somthing in my JList. I haven't been able to figure out why. Here is my full source code:
import java.awt.*;
import java.awt.event.*;
import javax.swing.*;
public class winclipstart
JButton buttona, buttond, buttonc, buttonda;
DefaultListModel clippedtxt = new DefaultListModel();
JTextArea textfield;
JList ClippedLines;
public static void main(String[] cheese){new winclipstart().buildGUI();}
public void buildGUI()
JFrame frame;
Container contentPane;
JPanel Bottom = new JPanel();
JPanel Top = new JPanel();
frame = new JFrame();
frame.setTitle("Clipper 0.1 Beta");
contentPane = frame.getContentPane();
ClippedLines = new JList(clippedtxt);
JScrollPane scroll2 = new JScrollPane(ClippedLines, JScrollPane.VERTICAL_SCROLLBAR_AS_NEEDED, JScrollPane.HORIZONTAL_SCROLLBAR_AS_NEEDED);
scroll2.setPreferredSize(new Dimension(400,150));
textfield = new JTextArea(3,20);
JScrollPane scroll1 = new JScrollPane(textfield, JScrollPane.VERTICAL_SCROLLBAR_AS_NEEDED, JScrollPane.HORIZONTAL_SCROLLBAR_NEVER);
buttona = new JButton("Clip");
buttond = new JButton("Drop");
buttonc = new JButton("Clear Box");
buttonda = new JButton("Drop All");
Bottom.add(scroll1);
Bottom.add(buttona);
Bottom.add(buttond);
Bottom.add(buttonc);
Bottom.add(buttonda);
Top.add(scroll2);
Box All = Box.createVerticalBox();
All.add(Top);
All.add(Box.createVerticalStrut(5));
All.add(Bottom);
contentPane.add(All);
buttonL cl = new buttonL();
buttona.addActionListener(cl);
buttond.addActionListener(cl);
buttonc.addActionListener(cl);
frame.setDefaultCloseOperation(JFrame.EXIT_ON_CLOSE);
frame.pack();
frame.setResizable(false);
frame.setLocationRelativeTo(null);
frame.setVisible(true);
frame.setSize(424,314);
ClippedLines.setDragEnabled(true);
public class buttonL implements ActionListener
public void actionPerformed(ActionEvent e)
if(e.getSource() == buttona)
String elementToAdd = textfield.getText();
if(elementToAdd.equals("")==false) clippedtxt.addElement(textfield.getText());
else
int index = ClippedLines.getSelectedIndex();
if(index > -1) clippedtxt.remove(index);
if(e.getSource() == buttonc)
textfield.setText("");
}There is a stray dragenabled true line in there which on my ibook showed that it drags after holding the mouse button down a little longer than expected, and it shows im dragging , but obiously not dropping because i haven't configured dropping yet. but on my windows machine it shows nothing of it. oh and, on the ibook it shows it with a green "+" and then makes it look like im trying to put it inbetween two other lines but does nothing when dropped like expected
Another question: In the beginning of my code i have it loading the entire library with the *, and i noticed after turning it into a .jar that it loads slower than i expected... would a way to speed it up be to specify exactly what i need loaded after the program is finished or would it make no diffrence?
:-/ seems my program isn't as cross platform as i exptected java to beI solved the code problem myself after a careful run through of the code, the "else" in my subclass made it so that every button other than the Add button deleted a selected entry, i quickly fixed it and made it an if statement.
Thank you for the link cotton.m
My question bout optimizing still remains though:In the beginning of my code i have it loading the entire library with the *, and i noticed after turning it into a .jar that it loads slower than i expected... would a way to speed it up be to specify exactly what i need loaded after the program is finished or would it make no diffrence? -
Help, i have a silly question i know ur gonna laugh
hi
i know this is a silly question but i have a ipod and i was wondering if there was software that could be downloaded so that u can watch videos if u dont have an ipod which has that facility
thanksIf you don't have an iPod video, you won't be able to watch videos.
iPodLinux does exist; however, it is only supported on 1st, 2nd & 3rd generation iPods (the non-clickwheel models) and does not enable videos
If you want to check it out, vist www.ipodlinux.org. -
Help i have a good question??!?!?!?
When I go on the internet and try to view videos, it plays like the video is in slow motion, makin those sloooowwwweeedd doooowwwwnnn wwoooorrrddss!! Its annoying!! What can I do????
If you have too many apps running in the background that your not using may cause your phone to slow down and also software. I recommend removing apps your not using or either using the "Force Stop" option for apps that you want to stop running. You can also clear your cache to insure your internet browser and history is clear. I will list steps below:
To uninstall applications. (Just as a note, you can not uninstall preloaded apps)
From the home screen, touch the applications tab (located in the lower-left).
Touch Settings.
Touch Applications.
Touch Manage applications.
Touch the application.
Touch Uninstall.
Touch OK.
Touch OK.
To stop an application from running:
From the home screen, touch the applications tab (located in the lower-left).
Touch Settings.
Touch Applications.
Touch Running services.
Touch a service / Application.
Touch Stop.
To Clear Cache/temporary internet files:
From the home screen, touch the applications tab (located in the lower-left).
Touch Internet.
Touch Menu.
Touch More.
Touch Settings.
Touch Clear cache.
Visited website content stored on the device. The cache enables the browser to download only the content that has changed since the last time a website was visited. Since the browser only downloads changed content, pages are loaded faster.
Touch OK.
Touch Clear history.
A listing of URLs (website addresses) that have been recently visited.
Touch OK.
Touch Clear all cookie data.
Cookies are used to store information that helps personalize the Web browsing experience. Cookies may contain information including: website preferences, login settings, shopping cart contents and more.
Touch OK.
Lastly, the software version that should be on your phone is Version: 2.15.00.07.28
To check your software you can use the steps below:
1.Click Applications
2. Click Settings
3. Click About phone -
A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help
Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit -
Why is it that Apple have no interest in helping I have a iPhone 4S and since updating to ISO 7.0.4 I have no wifi at all told me it's a hardware issue and I will be charged for the repair as it's just over a yr old so I've got a 24 month contract so 12 months with a phone that is not working right I have read loads of other people that have the same problem so how can they put it down to the phone and when asked where to take it was told to google it not happy at all apple u need to sort it out never again am I buying anything for yourselfs again DISTGUSTED would be an understatement
No joy at all they just keep saying it's the phone but was fine before update and @metasolaray why should I pay for extra cover when the fault is not the phone but the update they have put out for everyone to install and I am far from being the only person as there is hundreds of people going through the same with this update and it's not been the first time they messed it up
WIFI disabled - Greyed out since iOS 7 update on iphone 4s
56888 Views 229 Replies Latest reply: Dec 8, 2013 9:14 AM by Cheney1980 Branched to a new discussion.
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sugaaarbabe
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 9:18 AM (in response to Tarrantion82)
Apple should take resonsibility for this, otherwise they will lose lots of loyal customers. I have moved away from the ipad due to expense and am now very tempted to do so away from the iphone. Selling a product that prompts an update that breaks the phone is not good.
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punkinbits
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 14, 2013 11:31 AM (in response to Tarrantion82)
Have had the same issues with iPhone 4S since the upgrade. No wifi button, battery draining every 8 hours with no use, phone shutting on & off for no reason at all. I gave in and tried the hair dryer method. Turned the phone off and hel d the dryer over the camera lense area for one minute. Turned the phone back on and to my shock, had wifi button back again. That was 2 days ago. Battery is lasting normal amount of time again and I can use wifi again! Hopefully this will last. I know it doesn't work for everyone but it doesn't hurt to try. Much better than spending the $200 at the Apple store, which by the way, the genius said Apple is aware of the problems but there is nothing they can do.
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Shell1331
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:07 AM (in response to Tarrantion82)
I have exactly the same issue, apple are phoning me this evening. I am not happy and this has really put me off using iphone. It's my first iphone and if Apple don't fix it, it will be my last iphone!!
Like (1) Reply
Level 1 (0 points)
lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 3:17 AM (in response to Shell1331)
you will be fine if you have warranty
If not Apple won't want to know
I know I've tried but they will not help.
I've email bbc watchdog the consumer
Programme to see if they can help.
GOOD LUCK
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justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:47 AM (in response to Tarrantion82)
Mine happened to with an update. I had nothing wrong before that.
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Level 1 (0 points)
justezenu
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 4:50 AM (in response to lin777)
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
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ljguadagnini
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 15, 2013 1:11 PM (in response to justezenu)
Having the same issue: iOS 7.0.2 with no WiFi / poor Battery stamina and really slow software experience when opening several options at Settings icon.
Apple care agent contacted me and we try all alternatives to isolate and detect if this is regarding a hardware problem. Of course they told me it is. Too sad. My phone is in immaculate condition.
My mother has an Iphone, my father has an Iphone, my 2 sisters have Iphones, my brother, wife and daugther... we all have Iphones. Mine's the only one with this fault (my personal experience: fail prob is 12,5% -1 out of 8).
At this point, I'm evaluating to stop buying apple products for fear that in the future the same will happen with some "premium" product that ultimately they are not.
Too sad, sorry but this is too much.
Like (4) Reply
Level 1 (0 points)
lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 5:08 AM (in response to ljguadagnini)
Join the IOS 7.02 not working club.COME ON APPLE DO SOMETHING YOU MUST B READING ALL THE
COMMENTS.ive emailed bbc watchdog consumer programme havent had reply yet.
Like (0) Reply
Level 1 (0 points)
Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:15 AM (in response to lin777)
I got my 4s in August 2012, as an upgrade on my Vodafone contract Following the installation of IOS 7 I also experienced greying out of wifi and bluetooth. I tried various options suggested on forums however none worked. I took my phone to Vodafone who told me it was a problem they were aware of but couldn't do anything about as Apple had to deal with it. I took it to my nearest Apple store (60 miles round trip!) to be told it was not their responsibility, it was Vodafone's - something to do with consumer law! They also said I would have to pay £160 for a replacement phone as it couldn't be repaired. The 'Genius' was very cagey about it being a common problem by the way!! Back to Vodafone who said it was not their responsibility so back to Apple. This time I spoke with a Manager who told me in not so many words that it was an issue and agreed to halve the replacement cost of £160 to £80. By this time I just wanted it sorted to reluctantly paid £80 for a replacment phone. Seeing as this is CLEARLY a design fault, Apple should have replaced it free of charge. This experience just confirms what I am reading in lots of places about the Apple Company. I was going to buy an iPad but have decided not to now. I shall NOT be replacing the iphone when my contract is up. I too will be writing to BBC Watchdog.
Like (2) Reply
Level 1 (0 points)
Jungletooth
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:18 AM (in response to justezenu)
justezenu wrote:
I am booked in for the same problem on Thursday. Looks like I won't have much luck.
You will probably be told that the solution is a replacement phone. Ask to speak to a Manager and insist on getting it at a lower price. I did this and got it at 50% of the usual repacement cost. Still not ideal but at least it saves you a bit of the money you shouldn't have to pay in the first place!
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Level 1 (0 points)
lin777
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 16, 2013 6:58 AM (in response to Jungletooth)
Yes I had the same problem with 02 and apple no one wants to take the blame.Im glad you are writing to watchdog
As well every one must email them or write to them and I'm sure they will take up the problem for us all.
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vinayak4816
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 7:24 AM (in response to Tarrantion82)
no
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Jerome101
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 8:30 AM (in response to ljguadagnini)
I depend alot on my Iphone and this Wifi greyed out issue is really getting to me!! This caused me to lose some business, but I'm sure I will make up for that in Andriod World. Switching back to andriod should have never switched to apple in the first place.
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Deanmort13
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 9:22 AM (in response to Tarrantion82)
4s owner in the same boat as everyone else.
I setup a service call with apple on Monday this week and was told it's quite a common hardware failure. When I asked why I should be paying for a new phone I was advised to book an appointment in store. Well I've just returned from my appointment with a "genius" who told me that when the update is installing if any component is weak when installing it will be permanently disabled. Was then told £150 for a new phone which I declined.
I've had iPhones for 4 years now but due to this issue and apple washing their hands of any responsibility it will be my last.
Disappointed that a premium product has such poor backup from the manufacturer. If it was only my phone and not thousands of others I'd have probably paid for a new phone but I'll never give apple another penny again.
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Coatezy
Re: WIFI disabled - Greyed out since iOS 7 update on iphone 4s
Oct 19, 2013 11:16 AM (in response to Tarrantion82)
Same problem with my partners iPhone 4s. Restored the device but still no luck. Going to book an appointment but it sounds like we wont have much luck as it is just over a year old.
Nexus 5 time I think for both of us.
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1 ... 6 7 8 9 10 ... 16 Previous Next
Up to Discussions in iPhone Hardware Go to original post Reply to original post -
Hi, I want to downgrade from OSX LEOPARD to OSX TIGER but I have a few questions regarding this. My iMac is originally from Sep 2007 it came preloaded with tiger. I have original install (2) tiger discs version 10.4.10. I want to know if it is safe and what are the necessary steps to do so. Also by downgrading im wondering if a lot of apps nowadays support tiger for example I have photoshop version 5 and 4 these are very important to me. One last question does anyone know of any reliable virus protection for mac that doesnt slow down your computer? because I have read that a lot of them do so. If anyone can help me I would greatly appreciate it! Here are the specs for my iMac
Model Name:
iMac
Model Identifier:
iMac7,1
Processor Name:
Intel Core 2 Duo
Processor Speed:
2 GHz
Number Of Processors:
1
Total Number Of Cores:
2
L2 Cache:
4 MB
Memory:
2 GB
Bus Speed:
800 MHzMost of the time a perception of general slow performance is the result of installing third party junk alleged to speed up, "clean" or "optimize" your Mac, or to look for viruses that don't exist. Ideally you would know what you installed so you can uninstall it, but if you don't know or aren't sure there are techniques such as Safe Mode and creating a temporary user account to confirm that suspicion.
If you open Activity Monitor it may show a process, or processes, that occupy a lot of your system's time.
Slowness confined solely to web browser activity is often the result of an inexorable progress toward websites that demand ever more processor-intensive tasks. If your slow performance is strictly limited to web browsing, you might try disabling Flash by either uninstalling it, or use utilities such as ClickToFlash that allow you to control what Flash content gets loaded. Flash in itself is not inherently evil, but there is nothing to stop websites or the advertisers who pay for them from writing horrible Flash code that can do everything from hogging 100% of your CPU's time to causing random crashes. You can watch Activity Monitor as in the above to correlate these troublesome web pages with performance degradation.
You are correct; if your computer shipped with Tiger you may certainly revert to it. I forgot that Tiger was shipping on new Macs as recently as five years ago. To downgrade it would be necessary to completely erase your hard disk and boot with the Tiger installation DVD, followed by installing it anew. Such drastic measures are not necessary and you are unlikely to be satisfied with the results anyway.
Assuming your system is free of third party parasitic junk attached to OS X in an ill-conceived attempt to improve upon it, that your hard disk drive is sound and the boot volume has enough free space to work with, by far the best performance-enhancing improvement would be to add more memory. Buy as much as your computer can use and that you can afford. 2 GB is not that much any more.
Read the following for some recommended troubleshooting techniques from Apple:
General purpose Mac troubleshooting guide: Isolating issues in Mac OS X
Creating a temporary user to isolate user-specific problems: Isolating an issue by using another user account
Memory limitations: Using Activity Monitor to read System Memory and determine how much RAM is being used
Identifying resource hogs and other tips: Runaway applications can shorten battery runtime
Starting the computer in "safe mode": Mac OS X: What is Safe Boot, Safe Mode? -
Hey plz i need help i have forgotten my security questions answers how to reset them
plz i need help i have forgotten my security questions answers how to reset them
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I have been charged twice for a TXT £9.00 message to 64506. HELP
I have not used 64506 number. I have been charged £9.00 for sending 2 TXT t0 this number. Can any body tell me what is this number for?
These will be for reversed-charged texts from Premium Rate nos. you may have inadvertently subscribed to via Web or TV. EE are not obliged to refund you but you may complain to the Premium rate regulator PhonepayPlus or the firm itself. You can check out those nos. yourself on that site.
PhonepayPlus has the following information about shortcode number:
64506
Customer care number:
0122 359 0555
Customer care email:
[email protected]
Search result provided by:
Zamano Solutions Ltd.
Service connected on:
01 July 2015
Service terminated on:
This service is still operating
Name of service:
Zamano Solutions Ltd.-01223590555
Type of service:
Competition - non-scratchcard
Service description:
Helpline Number 01223590574
How much does this service cost?
£4.50 per week subscription
If you would like to find out more about this service or have a question about it, then you should contact the service provider: Zamano Solutions Ltd.
3rd Floor Hospitality House
16-20 Cumberland Street South
Dublin 2
D2
You could try texting STOP to the number, but it may cost and may not work. -
I have been receiving charges from apple itunes and nothing has been purchased. When I look at the charges on my online banking a phone number is provided, but when I call that number it tells me to go to the web site. Trying to talk to someone live is a nightmare. How do I get ahold of someone to help me with these charges before they start to really negatively effect my bank account?
You've checked the purchase history on your account to see what app(s) they are from ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases. And you haven't got any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?
If you haven't made them, and nobody else has access to your account or devices and may have made them, then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
Hi, i have been having problems charging my ipad3 for some time now (very slow). The power is now down to 5% and i have been charging it for 4 days now without any movement. The charging flash is showing yet does not seem to be charging. Please can anyone help.
Are you trying to charge it plugged into the wall with its supplied power brick? It's best charged that way.
You can try to swap out the power brick and cable to either rule those out or rule them in as the issue.
You can also try giving your iPad a reset. Hold down the sleep and home keys until you see the silver apple. Let it reboot and try again. -
I have an urgent question about my indesign. I had problems with the creative cloude app and then uninstalled it and then installed it again. Now it is not opening and I cannot download it again either. Pls give me help and advice if there is anything I can do to repair it
Please authorize ADE 3 with same credentials that you used with older version of ADE
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HT2204 I need help to change my security questions I have forgot them
I need help to change my security questions I have forgot them
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
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