Help. I have to return my MacBook Pro to my employer, & I don't have a new one yet!

I have a 17" MacBook Pro (2.53 GHz 2 Duo, 4GB 1067 Mhz DDR3) issued to me as an employee. I have to return it. At some point, I will buy a new one. Should I buy an external harddrive to transfer everything? If so, how big should it be? Will my applications (ie. Photoshop, Dreamweaver, etc.) transfer too? A little panicked. Please advise. Thank you.

Wouldn't it be better to just worry about saving copies of your documents, then, when you get your new computer, doing a fresh install of your apps from the installer discs? This would give you a solid, clean start on your new computer, and prevent transferring corrupt apps to your new machine.
Keep in mind that many Adobe apps, such as Photoshop and Dreamweaver, register themselves to the original computer, and need to be deactivated on the original machine before you install them on the new machine.
MtD

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My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.

My macbook pro hard drive went bad and i bought a new one and installed it. Now i have the old corrupted hard drive in my hand and i am looking to recover my files from it, any suggestions please? too bad i never backed them up.

After you have installed the OSX on the new HDD in your MBP, install the old HDD in an enclosure and connect it to your MBP via USB. Then try to drag and drop your data to the new HDD.
If this proves unsuccessful, you may look for data recovery software on the Internet. There will be free trails to see if it will work or not. If the trial suggests that it will work, then you will have to purchase the software.
The last resort is a professional data recovery service that will offer NO guarantees and charge a lot of money.
As you now can appreciate, backups eliminate such predicaments.
Ciao.

I had to change to a new Apple MacBook Pro. I deauthorized my old computer, authorized the new one and less than a quarter of my media shows up in the new computer. Everything that was downloaded from a cd is missing. Any help?

I had to change to a new Apple MacBook Pro. I deauthorized my old computer, authorized the new one and the only media that shows up are items with a cloud. Everything that was downloaded from a cd, including personal movie files, are missing. It's as if my former library is gone. How can I find it again? Or is this just Apples way of screwing with me?

No. Firewire and Ethernet are not the same. Ethernet would be used to connect the computers to your network. A Firewire cable is used to connect the computers directly. They are different ports.
The above shows what an Ethernet port and a Firewire 400 port look like.
These are the plugs used for FW800 on the left and FW400 on the right.

Can i return my macbook pro that i got early september for an imac?

i was wondering if i can return my macbook pro that i got about 4 months ago and pay the restocking fee for a 24" aluminum imac. can someone answer my question please

Good Morning,
I'm afraid you have gone beyond the standard return policy and thus will not be able to return the product for a refund.
For more information, please visit the [Apple Return Policy|http://store.apple.com/1-800-MY-APPLE/WebObjects/AppleStore.woa/wa/RSLID ?nnmm=browse&mco=735D05D9&node=help/returns_refund] webpage.
Hope this helps! 
David

Can i return my macbook pro after 5 months

can i return my macbook pro after 5 months

If you bought it direct from Apple, you have 14 days to return it for a full refund or toward the purchase of a different model.
After that time, if it is broken it can be repaired. If it does not suit your needs and cannot be upgraded to suit your needs, you recourse is to convert it to CASH by selling it, and apply the cash toward a computer that better suits your needs.

I recently changed my MacBook Pro password, and now I don't remember it. Is there anyway to gain access to my mac without reinstalling or deleting everything that's on it? I don't have the disk that came with it either.

Hi. I recently changed my MacBook Pro password, and now I don't recall what it is. My hope is that I can somehow gain access without deleting everything currently on it. I do not have the MAC disk that it came with. Is there something I can do myself? Should I take it to the MAC store? Thanks in advance for your help.

It helps with this kind of question to state which system version you are using on the computer as the answer will vary.
Mac OS X: Changing or resetting an account password - http://support.apple.com/kb/HT1274 - resetting password on regular and administrator accounts if you have the installer disc (OSX 10.1-10.6.8) or AppleID (OSX 10.7-10.8) [Of course Apple has changed this document since I asaved the link so it is no longer useful for newer system versions. ]
Reset administrator password in Lion - https://discussions.apple.com/message/16460076
Reset a Mac OS X 10.7 Lion Password - http://osxdaily.com/2011/08/24/reset-mac-os-x-10-7-lion-password/
Message was edited by: Limnos

Can someone pls help me with java on my macbook pro because after i download the mountain lion java has died and i need java to see streaming quotes from stock market

can someone pls help me with java on my macbook pro because after i download the mountain lion java has died and i need java to see streaming quotes from stock market

Java is no longer included in Mac OS X by default. If you want Java, you will have to install it.
However, note that you should think twice before installing Java for such a trivial need as looking at stock market quotes. There are other ways to get that information that don't involve Java, and using Java in your web browser is a HUGE security risk right now. Java has been vulnerable to attack almost constantly for the last year, and has become a very popular, frequently used method for getting malware installed via "drive-by downloads." You really, truly don't want to be using it. See:
Java is vulnerable… Again?!
http://java-0day.com

Macbook Pro Return for Macbook Pro Retina Display

I wanted to know if I can still return my Macbook Pro which I purchased in May 2012 and receive the Retina Display Pro as an exchange. It sounds like a stretch but the employees at the store said nothing of new product development to me which is pretty deceiving. I'm still well within the warranty limits for both technical support and the 1 year warranty. Whether or not it's a yes or no answer, does anyone have any information on this type of exchange or know of it happening successfully?

No, you won't be able to exchange your computer. The Retina display was not announced until June 11, 2012, so there was nothing deceptive going on. While Apple has a reuse and recycle program, you're likely to get less than $1,000 for your computer through that program. Your best best would be to sell your old machine on eBay and put the money towards a Retina display model, if that's what you want.
Good luck,
Clinton

I have a problem with my motherboard and my battery of my 2010 macbook pro 13". It was just serviced with a new screen, keyboard, and logic board.

I have a problem with my motherboard and my battery of my 2010 macbook pro 13". It was just serviced with a new screen, keyboard, and logic board. How much will a new battery and motherboard cost and would it be worth it or should I just get a new computer. It was about 300 dollars to get it serviced last week. if it adds up to much past 600 dollars I will just get a new one. THANKS FOR ANY HELP!
P.S During classes today it began beeping in my bag. Like three kind of long steady beeps then a short pause, and when I opened it I couldn't see anything but it was on so I turned it off and back on.

Depends on what options your Apple store offers - if they can do a depot repair (where they send it out), that's around $300 for all parts & labor.
If the store doesn't have that option, a logicboard is around $600, battery $80-$100, from what I've seen.
If they JUST replaced the logicboard, you absolutely should NOT have to pay for another replacement - the replacement is covered by a warranty. If they want you to pay for it, make sure you have a copy of the receipt for the work that was recently completed so you can show it to them. They have no reason to charge you for another logicboard.
~Lyssa

Help! external disk reader for macbook pro

Hi guys, I really need some help.
Ive got a 2008 MacBook Pro - V 10.5.8 MacBookPro4,1 using Leopard.
The internal superdrive is completely ruined, It hasnt worked for a long time, though Ive not really needed to use it. However I deperately need to update my system version and have a copy of Snow Leopard on disk ready to go and get updated.
Because my internal superdrive isnt working and I'm out of warranty, do you guys know of an external drive that will work for me? Im going out of my mind here after the guy in the Apple store pushed me into buying an external superdrive which doesnt even work with my MacBook!! (it'll only work with macbook Airs or newer macs without inbuilt superdrives)!!!!
Please help if you can, Im happy to get a 3rd party drive aslong as it will read the update disk.
Thanks in advance!

Thanks So much for Aple produce 'Just working'. I cant believe the guy sold me a superdrive, he must of known it wasnt going to work.
I guess Ive got to do another apples store run and thenn on to PC world!
Thanks for your help.

Can anyone help me with Bakcing up my MacBook Pro???

Can anyone help me with Bakcing up my MacBook Pro???

Assuming you're looking for recommendations rather than experiencing specific problems, I would advise the following:
Buy 2 external hard disks. You don't say what model of MBP you have, but I would suggest buying the fastest type of drive your MBP supports. So, instead of going for a cheap USB2 drive, I would consider FW800 or Thunderbolt if your MBP supports it. It might cost more but will be faster.
One of the drives needs to be only as big as your internal HD. (Technically, it only needs to be as big as the amount of data you want to back up but to be safe, get one that matches your HD size). This HD can be used for a Bootable Clone. I use SuperDuper from Shirt Pocket, and a Freecom 1GB FireWire 800 drive. You can try it out for free, but it's worth buying a licence because once it's licenced you can do 'smart backups' where it only needs to copy files that have changed. The free version will have to do an entire clone each time which takes longer.
The second drive you should use as a Time Machine backup. The bigger this is, the more backups you can keep, so the further back in time you can go.
The reason to have both is that they both do different things.
SuperDuper is great for doing a complete 'emergency' backup every so often (i.e. before you go away, or at the end of each week, whatever). This disk means that if your MBP is lost, stolen or the HD goes pop, you can recover pretty much the whole system immediately, because you can boot from that drive on any Intel Mac that supports your bus type and OS version. I do an SD clone every so often and keep it hidden, in case anything happens to my MBP.
Time Machine backups are NOT bootable. However, in an emergency you can do a clean install of your OS and then get everything back by migrating from your last TM backup. But the best and most common use of TM backups is simply 'turning back the clock', i.e. you deleted something you wished you hadn't, or even saved over a piece of work you didn't mean to, or installed some software that has caused problems. As long as there was a recent TM backup, you can just get the older version of that file, or revert your whole system. I carry my TM drive around with me in my laptop bag and have it sat there attached and backing up the whole time I'm working.
Well worth having both strategies in place.
As an aside, if you keep confidential files (client or personal) on your MBP and carry it around somewhere like London as I do, it's also worth considering using FileVault so if your lappy gets nicked you don't have to worry about them getting at all your info. And if you have a clone at home, in the worst instance, all you really have to worry about is just buying a new laptop and restoring it. Expensive, sure, but at least your data is safe.

I need to reset the password on my Macbook Pro (early-2011) and I don't have the original one. How do I do this?

I need to reset the password on my Macbook Pro (early-2011) and I don't have the original administrator password. How do I do this?

Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
     OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself
    Reset OS X Password Without an OS X CD — Tech News and Analysis
    How To Create A New Administrator Account - Hack Mac

Please, help! After upgrading to Yosemite, my dock has disappeared, along with the dashboard and the wallpaper! Can anyone help? I'm using a MacBook Pro, retina, bought it last year.

Please, help!
After upgrading to Yosemite, my dock has disappeared, along with the dashboard and the wallpaper! Can anyone help? I'm using a MacBook Pro, retina, bought it last year.
Thanks

Have you been trying to download from the app store? Did you get a message?
As a suggestion, you might go to an Apple store (genius bar appointment) for help. As far as I know, there should be no charge.
Barry

Return uk macbook pro to US possible?

Can return uk macbook pro to US possible? with in 14 days?
Message was edited by: mc_monkiez

I'm kind of thinking that your best option to try is calling apple. I wonder if the stores are really equipped to handle this type of return. As Kappy stated, since this is such an unusual request you best option is try (and post your results here )

I have a macbook pro can can log into a server, but my new iMac with lion can't even see the server--both are over wifi- how do i get the new iMac to see the server?

i have a macbook pro can can log into a server, but my new iMac with lion can't even see the server--both are over wifi- how do i get the new iMac to see the server?

Without knowing what you have tried please open System Preferences - Sharing - File Sharing and select File Sharing. If you still have trouble you can call AppleCare in the morning when they re-open. You have 90 days of telephone support if you haven't already bought AppleCare.

Help. I have to return my MacBook Pro to my employer, & I don't have a new one yet!

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