Help! Laptop won't start up- startup repair goes to black screen!

Hi! Just wondering if anyone can help me with my toshiba laptop C650-152! I was online yesterday when my laptop froze and in the end i had to turn it off by cutting the power source! Today I have tried to turn it on and It keeps going to a black screen with white writing which asks if I want to Start it normally or do startup repair! If I press start normally it gets me to the windows start up screen (with the coloured logo) but then gets stuck there. If i press start up repair it goes to a black screen with a White mouse cursor and gets stuck there too! I can use a laptop just fine but am pretty clueless when it comes to technical matters so if anyone could help explain what I should do (in laymens terms) it would be much appreciated!! Thanks in advance for your help! Beth

To burn the disc from an ISO file, Beth, you may need a third-party utility depending on the version of Windows. I use the free BurnCDCC burning program from here.
   TeraByte Unlimited Freeware
To use the disc do I just turn my laptop on..?
Something like this. Turn the computer on, load the disc, turn the computer off, start it again and then press F12 to get the boot-priority men, select the optical drive, follow the instructions (like choose a language and a Windows installation), and you're on your way to the Windows Recovery Environment.
Then will a menu appear so I can choose to do a system restore or do I have to search for it? Finally will doing a 'system restore' delete any of my saved data such as photos/music/uni work?
All that was answered at the link I already gave you.
   What are the system recovery options in Windows 7?
Click Show All. Under System Restore, click the links What is System Restore and System Restore: frequently asked questions. No data files are disturbed by System Restore.
-Jerry

Similar Messages

  • Help my laptop won't start up - I just get a white screen

    My laptop won't start up - I've tried restarting it a few times but all I get is a white screen. Any suggestions?

    My laptop won't start up - I've tried restarting it a few times but all I get is a white screen. Any suggestions?

  • I ran a settings up date on an iPad 2 and now it won't start back up.  Just a black screen and an apple.  Any ideas what to do?

    I ran a settings up date on an iPad 2 and now it won't open back up.  Just a black screen with an apple.  Any ideas?

    Have you tried a soft-reset to see if that gets it to boot up properly ? Press and hold both the sleep and home buttons for about 10 to 15 seconds, after which the Apple logo should reappear and it will hopefully boot up fully - you won't lose any content, it's the iPad equivalent of a reboot.

  • MacBook Pro won't start at all - clicking noise with black screen

    Early 2011 MacBook Pro won't start: makes clicking noise after power button is held down, but no screen movement and after click, sounds like computer just stops working. Already did a SMC reset, and undid battery to try to run on charger power only. Same result every time. Also, my Apple Care expired 3 days ago. A few weeks ago had to repair a disk using Disk Utility because there was a discrepancy between how much storage was in the drive versus how much was actually being used.

    You likely have the problem that many of us 15" and 17" 2011 models are having: a faulty soldering GPU and as discussed here -> https://discussions.apple.com/thread/4766577?tstart=0. It usually, but not always, beings with screen glitches and then gets to the point where the machine will simply not boot.
    It's  ashamed that you're not longer under AppleCare which would have, at least, got you a new logic board. A new logic board, however, doesn't usually fix the situation - only a BGA Reballing of the GPU seems to have long-lasting fixes.
    Read through a few the articles (not all of them!) and make the decision yourself - and then make the decision about whom your going to contact.
    Good luck,
    Clinton
    MacBook Pro (15-inch Late 2011), OS Mavericks 10.9.4, 16GB Crucial RAM, Crucial M500 960GB SSD, 27” Apple Thunderbolt Display

  • My screen on the imac starts to load then goes to black screen when turned on

    how do I reboot my desktop as when it turns on it starts to  load then it goes to a black screen

    I had the same issue with my 2008 iMac and Apple support walked me through a fix ...
    1. Shut the computer down by holding the power button for 10 seconds
    2. Restart the computer and press shift at the same time until you see the progress bar start moving
    3. Once you reach the point where your screen goes dark and you see the cursor, type the first letter of the username for your computer, then hit Enter, then type your password, then hit Enter.
    4. After a moment, you should see the spinning beach ball
    5. Your screen should then move on to something along the lines of "Completing OSX Installation" (I can't remember the exact wording). Let it finish. After that it should go to your normal desktop and the issue should be fixed. (If your screen goes pitch black during this process, hit the space bar. I thought it wasn't working, but the screen was just sleeping).
    Apparently it's an issue with an automatic update that never quite got past the login screen.
    If this doesn't help then try reinstalling whatever version of OS X you are using.

  • What can I do if my Windows 7 or Windows Vista laptop won't start?

    I have joined many forums in my short computer life. This is by far the best forum that I have been a part of. It really up sets me when people come on here and complain before they have even given any of the staff or advisors a chance to help them with their problem. What can I do if my Windows 7 or Vista laptop won't start.
    http://forums.toshiba.com/t5/Computer-Troubleshooting/What-can-I-do-if-my-Windows-7-or-Windows-Vista...
    This is a great tutorial. Step by step to get your PC up and running and a lot more.Seriosly, if you can't follow this tutorial, you shouldn't have a computer. There will times when this won't work and you will have hardware problems. There are some great people here on the forum that can help you find those problems also. I have tried all these recovery options; they work, and I love my Toshiba laptop. That's why I donate my time to help and that's why others here donate their time. I'm creating this message because I know Google will pick it up. Google picks up every thing
    Dokie!!!
     PS Try these!! http://windows.microsoft.com/en-US/windows-vista/What-to-do-if-Windows-wont-start-correctly
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.

    Hi!! You should try the recovery feature in W7. Some times it can be accessed through safe mode. On my model it's easier to use the system repair disc. You can find out how to create that here.
    http://windows.microsoft.com/en-US/windows7/Create-a-system-repair-disc
    You can learn how to use the system repair disc here.
    http://www.dummies.com/how-to/content/how-to-use-a-system-repair-disc-to-restore-windows.html
    These are basic things you need to know if your going to own a Toshiba laptop.
    PS Some day I'm going to convince staff to make a sticky of these things; which would cut their work in half, but then I wouldn't have any thing to do.
    Here's what the recovery looks like. You have 5 options to help you. The Dos option can really help if you are familiar with Dos. In Dos you can do a chkdsk---sfc /scannow--- and a whole lot more. Start with the Repair option first and work your way down.
    I Love my Satellite L775D-S7222 Laptop. Some days you're the windshield, Some days you're the bug. The Computer world is crazy. If you have answers to computer problems, pass them forward.
    Attachments:
    Capture48.JPG ‏136 KB

  • Need help, system won't start up

    Need help, system won't start up
    When I turn on the system I hear a loud squeaking noise that could be coming from the hard drive, it does it for moment then a blank white screen appears w/ a tiny folder in the middle of the screen with a "?" blinking on and off on the folder. I never had any problems until now. What can I do, any suggestions.

    hi capitala1,
    +When I try to install the operating system to the internal drive, I don't see a destination option for that drive like I did for the external+
    Do you mean that it doesn't show up when you try to startup holding down the option key, or that it doesn't show up in Disk Utility when started up on the external disk?
    +...You think the drive is bad, if so, what can I do to retrieve some of the data off of it.+
    Yes, it sounds like your hard drive is bad. Do you have access to techtools or Disk Warrior? either of these may be able to repair the drive enough to extract your info from it, if disk utility can't.
    I know that there are shops that specialize in extracting info from bad hard drives, but they tend to be pretty expensive. I am sure others on this forum will be able to help you find one if you are interested.
    PB
    PS it isn't going to help this time, but remember in the future, backup, everything important to you regularly!

  • Windows 8 laptop won't start on my Toshiba laptop

    My Toshiba satellite laptop , model : C55t-A5222 . It won't load windows 8.1. I updated some software and now Windows won't start. The computer goes straight to automatic repair. I would like Windows back so I can use Excel.

    Satellite C55T-A5222
    You need to reach the recovery environment.
    If you have another Windows 8.x computer with the same bitness, you can create a repair thumbdrive. 
    If not, according to Microsoft trying and failing to boot several times will eventually take you to the recovery environment instead. According to Toshiba, you can also get there by pressing F2 or the zero key on powering up. If you have completely shut down Windows 8, Toshiba says you can get there using F12 to reach the UEFI boot menu and then selecting HDD Recovery. Please try these out many, many times and let us know what happens. 
    If all else fails, you can download a Windows 8.1 installation media, which will enable to to access the recovery environment. 
    -Jerry

  • Laptop won't start

    My Toshiba Satellite Pro C650 Series is having a weird problem. After shutting down or restarting the screen dose the normal windows and Toshiba logo but the screen turns black and stays that way. I have already contacted the tech support but I have no money for it and the web sight isn't helping. Could I get an email address to get help from tosheba or some free help, or dose someone know what to do?

    Try the solutions in this article.
    What can I do if my Windows 7 or Windows Vista laptop won't start?
    You could also try the Troubleshooting Assistant.
    - Peter

  • My laptop won't start up, I want to back it up via firewire, but it is filevault protected. How do I login and turn off vilevault?

    My laptop won't start up, I want to back it up via firewire, but it is filevault protected. How do I login and turn off vilevault? When I connect to another computer via firewire and try to transfer files, finder freezes.

    To use FireWire target disk mode
    Make sure that the target computer is turned off.
    If you are using an Apple portable computer such as a PowerBook or MacBook as the target computer, plug in its AC power adapter.
    Use a FireWire cable to connect the target computer to a host computer. The host computer can be powered on.
    Start up the target computer and immediately press and hold down the T key until the FireWire icon appears. The hard disk of the target computer should become available to the host computer and will likely appear on desktop. (If the target computer is running Mac OS X v10.4 Tiger, you can also open System Preferences, choose Startup Disk, and click Target Disk Mode. Restart the computer and it will start up in Target Disk Mode.)
    When you are finished copying files, locate the target computer's hard disk icon on the desktop of the host computer and drag it to the Trash or choose Eject (or Put Away) from the File menu.
    Press the target computer's power button to turn it off.
    Unplug the FireWire cable.

  • Took apart Macbook pro 13 to remove broken headphone tip in the jack. Had to remove battery to get to the headphone jack. Now the laptop won't start. The power button is just not responding. Battery indicator showed charge of 3 dots initially but now only

    Took apart Macbook pro 13 to remove broken headphone tip in the jack. Had to remove battery to get to the headphone jack. Now the laptop won't start. The power button is just not responding. Battery indicator showed charge of 3 dots initially but now only the last dot is blinking. The power cable used to light up green initially but now the green light is gone. I have tried SMC reset, which didn't work. What are my options?

    Macbook Pro2067 wrote:
    <snip>
    What are my options?
    Take it to an authorized service center.

  • I have tried to update from Leopard to Snow Leopard using disk. New OS wouldn't load and now laptop won't start at all

    I have tried to update from Leopard to Snow Leopard using disk. New OS wouldn't load and now laptop won't start at all. Simply get the Apple logo and the clock below and then after about 10 mins the laptop switched itself off. The Snow Leopard  disk is a brand new family edition. Error message when attempting to install was that "this software cannot be installed on this disk".

    Thanks Fred, but I've tried '''ALL''' that already.
    I '''THINK''' I might have found the problem - the Profiles folder has been locked by inherited properties from the levels above. I have had to go all the way up to my User folder and reset ALL the properties from there down to be unlocked so that I could remove the prefs.js file so that it could be recreated on the next launch of FF. Exactly why my User folder is locked in such a way as to stop me/FF making changes when I have been able to alter preferences at will in the past, I don't know ...
    So far, so good. I have since done a complete shutdown and when I restarted this morning, FF seems to be behaving itself ...
    flashfletch

  • My laptop won't start question mark on screen?

    My laptop won't start, there is a question mark on the screen.

    Your MBP is having problems finding the HDD.  Try these steps:
    http://support.apple.com/kb/TS2570
    Ciao.
    Do not dismiss the possibility that the HDD has failed or the connection is faulty.
    Message was edited by: OGELTHORPE

  • I have a PB G4 that won't start. It shows the gray apple screen, shows the blue screen, and then the screen goes black, and "sleep" light pulses.

    I have a PB G4 that won't start. It shows the gray apple screen, shows the blue screen, and then goes black. The sleep light pulses. From there, I can't turn it off normally. I have tried restarting the PMU. And I have tried unplugging the ac adaptor and removing the battery. From there I have plugged only the ac adaptor in, and it will begin to start but do the same thing once it shows the blue screen.
    I tried only using the battery (without plugging in the ac adaptor) and the same thing happens. I tried starting the computer while holding down CTRL, Option, P, and R, waiting to hear the start up chimes 3 times, and then holding Shift as it starts up. But I still get the black screen once I see the blue one, and the computer's sleep light pulses.
    I need something very important from this computer. And was able to start it last night. I did not shut down the computer, and was going to take it to a friends to use his printer today. The computer was in sleep mode in the morning.
    Thanks for any help!
    Gina

    What your describing could be a logic board or memory issue. 
    You did or did not hear 3 startup chimes?  If you hear 3 chimes when you start it, that would indicate a memory problem.  Try reseating the memory to see if that makes a difference. If you have 2 RAM cards, try one then the other in each slot. If you have 1 RAM card, move it to the other slot. Powerbooks can develop one bad slot.
    You may need to pull the hard drive out of the Powerbook, put it into an external case, then read it from another mac.

  • My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

    My macbook pro won't start up. I get the white screen and the grey apple icon   the spinning wheel......and it doesn't change !

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
    Step 1
    The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
    There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
    a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
    b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
    c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
    Step 3
    Sometimes a startup failure can be resolved by resetting the NVRAM.
    Step 4
    If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
    Step 5
    If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
    Step 6
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    Step 7
    If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
    Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
    If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
    If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 8
    Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
    Step 9
    If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.  
    Step 10
    Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Step 11
    Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
    Step 12
    This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
    Step 13
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

Maybe you are looking for