Help! Lost in space with simple problem: my Palm Vx address book no longer opens on my laptop, Inspiron 2650. What do I need to do?

i have not used my PalmVx in a few years; however, the database on my Laptop, Inspiron 2650, continued to work until recently. Now it reads: 'the selected port com4 is not available at this time' and ''Error:Failed to open address book' Does anyone know how I get my address book to open again? The 'directions for dummies' works best for me as i am clueless. Many thanks to the kind soul who responds to this email. I've tried online answers for last three hours. to no avail. Anybody..thank you in advance!
Post relates to: Palm Vx

Hi, Poeta. Thank you in advance for responding. Six hours later and I fear I"m getting no where fast. When I clicked on my Palm icon, it read what i emailed you: 'the selected port com4 is not available at this time' and ''Error:Failed to open address book' . So, an hour ago, i uninstalled and reinstalled. now a Palm Pilot database/calendar, et al pops up, but NONE OF MY information is there.. In truth, my PalmVx database has not worked on my laptop for one year (since 2008). my handheld has not functioned for a few years - the handheld keeps telling me to 'use stylus to tap center of target'. which is what it told me the first day i opened it in 1999. My PRIORITY is accessing my PalmVx database on my laptop and would appreciate your help in how to Reactivate it. Let me know what you need from me. Again, I am a simpleton when it comes to this tech stuff. Thank you so very much for your thoughtfulness and expertise.

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