Help me find Photoshop Elements?

My photoshop would not connect online.  Went to chat an was given a download.  Download completed.  Finally found it on my computer but could not open.  Message:  Incomplete files.  Now what?

http://www.johnrellis.com/psedbtool/photoshop-elements-faq.htm#_Setting_the_Windows
(still applies for PSE 9)

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