HELP!!! My iMac (20" alum) is giving folder/question mark on start up. I found the original Leopard cd(10.5) that came with the iMac and attempted to boot from the disc...

The installer didn't find the hard drive at first, but disk utility was able to find it. So I repaired the disk, and permissions, then quit utility.
The installer was then able to locate the hard drive so I went ahead and reinstalled leopard in hopes that I could use the computer.
However, half way through my reinstall, it froze. So I tried booting it back up from the disc, yet now neither the installer or the disk utility can locate my hard drive.
Is there anything I can do at this point other than buying a new hard drive?

Its starting to sound like a failed hard drive. If disk utility can't find the internal hard drive, it probably dead.

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What is this thing that came with my iMac?

I just got a new iMac (quad core, i5). There is a curious object in the packaging that I don't know what it is, and it isn't discussed in the instructions. It's a thin piece of black felt-like material, square shaped, with the 4 corners folded inward. I have no idea what this thing does, or what I should do with it. What is it? It's way too thin to be a mousepad, I think.

Check out Chapter 5 page #67 of the User's Guide that came with your iMac.
http://manuals.info.apple.com/enUS/iMac_Mid2010UG.pdf
{quote:}*Cleaning Your iMac Display*
Use the cloth that came with your iMac to clean the display.
*To clean your iMac display, do the following:*
● Shut down your iMac and disconnect all cables.
● Dampen the cloth that came with your iMac—or another clean, soft, lint-free cloth—
with water only, and then wipe the screen. Do not spray liquid directly on the screen.{quote}

My iphone 5s isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge i. I tried cleaning it but still nothing! some please help

A few days after i've updated to iOS 8.1.1 my iphone 5s died and isn't turning on and its not charging. i have my legit charger that came with my phone and after 6 months it stopped working, i even have a charging case and that wont charge it. I google searched the problem and tried cleaning the charging port but still nothing! some please help

Please make a Genius Appointment and take it in for service.
If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
You will find respective repair costs in the appropriate link:
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

My iPod touch 4th gen. Won't charge with a enercell charger that I've used since December. It will only charge with the apple USB cord that came with it. And even the takes it about 6 sec. To realize its charging. Help me fix this?

Yes, I've been using it for months. And I can charge other devices with it. (my iPhone) but something weird just happened..... I kept on pluging it in the iPod and sometimes it would start to chàrge then sometimes it won't charge. Charges every time with the iPhone though.

I have a frisky mouse that came with my iMac. I barely touch it and the screen I'm on is swiped away. What am I doing wrong?

I have a frisky mouse that came with my iMac. I barely touch it and the screen I'm on is swiped away. What am I doing wrong?

Hi lindseyclarissa,
Welcome to the Apple Support Communities!
Please read over and use the attached article as a reference on how to adjust the mouse tracking and scrolling speeds.
Apple Wireless Mouse: How to Adjust Tension, Tracking, and Double-Click Speed
http://support.apple.com/kb/HT3080
3. Adjust the tracking speed or double-click speed to a level that's comfortable for you.
Have a great day,
Joe

My startup DVD that came with my Imac wont mount so I cant start up from it to run disk utility

my startup DVD that came with my Imac wont mount so I cant start up from it to run disk utility

Check that your computer is compatible with Mountain Lion/Mavericks.
To check the model number hold down the option/alt key, go to the Apple menu and select System Information.
iMac (Mid 2007 or newer) model number 7,1 or higher
MacBook (Late 2008 Aluminum, or Early 2009 or newer) model number 5,1 or higher
MacBook Pro (Mid/Late 2007 or newer) model number 3,1 or higher
MacBook Air (Late 2008 or newer) model number 2,1 or higher
Mac mini (Early 2009 or newer) model number 3,1 or higher
Mac Pro (Early 2008 or newer) model number 3,1 or higher
Xserve (Early 2009) model number 3,1 or higher
Your Mac needs:
OS X v10.6.8 or OS X Lion already installed
2 GB or more of memory (More is better - 4 GB minimum seems to be the consensus)
8 GB or more of available space
Check to make sure your applications are compatible. PowerPC applications are no longer supported after 10.6.
Application Compatibility
Applications Compatibility (2)

I purchased my iMac using the same (and only) Apple ID I use to purchase apps. Third-party apps update fine, but the apps that came with my iMac (iPhoto, iMovie, etc) bring up a message saying I have to log in with the account I used to purchase them.

I used my only Apple ID to purchase my iMac (Intel-based one). I've never been able to update core apps that came with it. I can update third party apps I've bought (like Coda), but when I try to update Garage Band, iPhoto, iMovie and so on, a popup message appears saying "You have updates available for other accounts" and "Log in with the account you used to purchase this app in order to update it", or similar (see screenshot above).
The OS seems to get its updates fine - it's just the core apps from the App Store.
I've only ever had one Apple ID, so I have no idea what to do. I went to ask the Genius bar at my local Apple store, and they couldn't help, and insisted that I must have purchased the iMac using a different account, but I definitely didn't. There are a few posts on non-Apple forums of this happening to other people, so it must be a rare bug.
I'm a little concerned it may affect my ability to update from Lion to Mountian Lion. Can anyone help?
Dan

Have you done a Disk Repair and a Disk Permissions Repair?
If that doesn't resolve the problem I would suggest calling customer support about this issue as it is most likely on their (Apple's) end that the problem exists.

The mouse that came with my imac does not work very well in a window virtual machine

I finally got Windows 7 on my iMac and am using FusionVM. I installed one of my favorite games and the mouse goes soooooo slow I cannot use the game. Any suggestions? I am using the mouse that came with the iMac, magic mouse(??).

I have already tried that. The mouse speed on the iMac is good. The mouse speed in other Windows7 programs is good. The problem arose when I tried to play Zuma's Revenge using Windows7. This is the first game I have loaded since setting up the virtual machine.

I am having problems with my optical corded mouse that came with my iMac (it's about 2 years old) It stops working periodically, and I can't figure out how to fix it; doesn't look like I can open it to clean it, or anything like that.

My corded optical mouse (model A 1152),which came with my desktop iMac, stops working periodically. The little tracball may work scrolling down a page, but not up, sometimes, and I have yet to figure out how to fix it, or why it happens at all. Is there someone who has had that problem, and what did you do?

Hello:
Turn the mouse upside down and run it (vigorously) over a piece of paper. Better yet, run it over a microfiber cloth.
Barry

Blinking file folder question mark on start up!

My mac was working fine I shut it down because the mouse froze like it does some time. It turned back on with a white screeen and and a blinking file folder with a question mark on it and stays that way until it shuts down! Its a white screen behind it and it makes the start up noise. What is going on and how can I fix it? I already kept it off for a while then took out the battery.. any other suggestions?

I got this same message after using Disk Utilities to create a new partition formatted in FAT 32, booting from my windows XP CD, reformatting that partition to NTFS, and installing Windows XP on that partition. (So I can dual-boot without using Boot Camp Beta, which is expired)
I worked around it just fine by holding the "alt" key when booting, which (after entering my firmware password) allows me to select the boot partition. It's like I somehow selected "Neither" for my default startup disk.
It's possible that your problem goes beyond this.
By the way, in my Windows reformat, I did end up deleting several 200 MB partitions that appeared on my drive...it looked like this:
(partition) (size) (name) (file format)
Partition 1: 198 MB [unknown empty
Partition 2: 250000 MB [Windows FAT32
Partition 3: 202 MB [unknown empty
partition 4: 850000 MB [Unknown unknown
this one is formatted in the mac file system, but XP (of course) doesn't
recognize it....
partition 5: 201 MB [unknown empty
Anybody know what's going on here? I sucessfully merged the first three from the XP cd, but I don't know what's up with Disk Utility and why it leaves these spaces after partitioning.....

HT1476 I'm using the Apple Brand cord and power adapter that came with my iPhone 5C, but I still get the "This accessory is not compatible" error. Any ideas as to why?? Please help!

I have no idea why it does that. I have it plugged into an extension chord if that helps.

Plug adapter directly into wall socket. If still problem, all components are covered by Warranty. Make Genius reservation and take iPhone, wall adapter, and Lightning USB cable to Apple for resolution.

I want to re-installed my soft ware I have OSX 10.6.8 I want to get the icloud but need to upgrade do I installed the DVD that came with my Imac or do I purchase the upgrade first

I want to re-installed my software I have OSX 10.6.8 I want to get icloud but I would need to do an upgrade do I first installed my software
and then purchase the upgrade?

Jose5235 wrote:
I want to re-installed my software I have OSX 10.6.8 I want to get icloud but I would need to do an upgrade do I first installed my software
and then purchase the upgrade?
Make sure your computer is running smoothly on Snow Leopard OS X 10.6.8
Create a Backup Before Upgrading...
Then check your Mac is compatible with Mountain Lion OS X 10.8.x
Upgrade to Mountain Lion
With Regard to ML... Check here for compatibility of 3rd party Software you may be using...
Power PC Applications are Not Supported...
http://roaringapps.com/apps:table
You should also consider more RAM... Get the Maximum you can for your Mac...
It is important to get the Correct and Matching RAM
See Here > OWC RAM > http://www.macsales.com

My wireless keyboard that came with my iMac has gone crazy after changing batteries

When I try to type my user name and password random letter repeatedly appear. This occurred after I removed old batteries, cleaned the keyboard with a cloth and replaced the batteries.

This what Miriam is talking about:
How to Pair your Remote to your Mac:
http://support.apple.com/kb/HT1619?viewlocale=en_US
(Sorry Miriam!)

I purchased iphone 5s in t mobile store in Philladelphia and paid 700$ but it is locked. The phone is now in Serbia. The t mobile employee told us that it would work abroad and we believed her because the price was as for simfree device. Help!

We purchased iphone 5s as a gift in T mobile shop inhilladelphia last week. When we asked employee will it work on local carrier in Serbia, she saod YES. She also mentioned that it would be locked to T mobile in the US. Si ce we did not have time to wait for simfree device from Apple store we made the purchase and it costed 702$. But when the phone got to Serbia it simply doesn't work. Now do we have the basis for serious complaint as we were mislead or shoudl we throw away the phone?
The original sim card is in USA.

TMO does not sell unlocked iPhones.
The only source of unlocked iPhones in the US is the Apple store.
Uncertain why you suspected it would work outside the US when, based on your own words, the employee clearly stated the device is carrier locked. The only one to blame here is yourself.
Return the device for a full refund.
Purchase an iPhone in the country where it will be used.

HP Pavilion 15-n084ca Notebook PC won't boot from recovery discs .

HP Pavilion 15-n084ca product # F0Q63UAABL Notebook PC won't boot from recovery discs , it gets to 97% then satys there for an hour or so then comes up with an error code .
computer won't boot windows 8 .

Hi:
For PC's that came with Windows 8, In order to boot from a DVD you need to change some BIOS settings.
Please read the info at the link below for what settings to change.
http://support.hp.com/us-en/document/c03736054

HELP!!! My iMac (20" alum) is giving folder/question mark on start up. I found the original Leopard cd(10.5) that came with the iMac and attempted to boot from the disc...

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