Help,my phone is in recovery mode and iTunes shows error 17

help,my phone is in recovery mode and iTunes shows error 17

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  • Help, my iphone is in recovery mode, and itunes shows error code 1

    help me, please. my iphone 4 is stuck in recovery mode, and when trying to restore, itunes shows " error code 1, an unknown error occurred"
    please help!!!

    me to ;/
    [23:05:36.0982] [nand_part_core:INF@2289] first 2 pages of boot blocks written with copies of partition table
    [23:05:36.0982] [nand_part_core:INF@3169] next 98 pages of boot blocks written with LLB image of size 150080 bytes
    [23:05:36.0982] [nand_part_core:INF@3172] final 156 pages of boot blocks written with random data in full page format
    [23:05:36.0982] entering update_gas_gauge
    [23:05:36.0982] entering update_ir_mcu
    [23:05:36.0982] looking for mcu nub...no entry from path!
    [23:05:36.0982] TiSerialFlasher not supported on this platform. Exiting.
    [23:05:36.0982] entering update_baseband
    [23:05:36.0982] update_baseband: registering for progress notifications
    [23:05:36.0982] create_baseband_update_options: Got imeisv: 16
    [23:05:36.0982] baseband updater options = <CFBasicHash 0x17533030 [0x59b710]>{type = mutable dict, count = 7,
    [23:05:36.0982] entries =>
    [23:05:36.0982]     0 : <CFString 0xcf1e38 [0x59b710]>{contents = "SystemRoot"} = <CFString 0x1761cb70 [0x59b710]>{contents = "/mnt1"}
    [23:05:36.0982]     5 : <CFString 0xcf1dc8 [0x59b710]>{contents = "DisallowFusiing"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     6 : <CFString 0xcf1f48 [0x59b710]>{contents = "autoSetupEnv"} = <CFBoolean 0x59b918 [0x59b710]>{value = false}
    [23:05:36.0982]     7 : <CFString 0xcf1e48 [0x59b710]>{contents = "DataRoot"} = <CFString 0x1761e8e0 [0x59b710]>{contents = "/mnt2"}
    [23:05:36.0982]     8 : <CFString 0xcf1d98 [0x59b710]>{contents = "forceUpdate"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     9 : <CFString 0xcf1f58 [0x59b710]>{contents = "disablePing"} = <CFBoolean 0x59b910 [0x59b710]>{value = true}
    [23:05:36.0982]     10 : <CFString 0xcf1eb8 [0x59b710]>{contents = "IMEISwVersion"} = <CFNumber 0x17533010 [0x59b710]>{value = +16, type = kCFNumberSInt32Type}
    [23:05:36.0982] }
    [23:05:36.0982] update_baseband: querying baseband info
    [23:05:36.0982] bbupdater: BEGIN: Querying info at stage first
    [23:05:36.0982] bbupdater:     BEGIN: Preparing first stage
    [23:05:36.0982] bbupdater:         Requested boot mode:  kBBUBootModeNone
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 5...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 4...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 3...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 2...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 1...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:         powercycling modem
    [23:05:36.0982] bbupdater:         Creating transport, attempts remaining 0...bbupdater:         FAILED(kBBUReturnIOError)
    [23:05:36.0982] bbupdater:     END(kBBUReturnIOError): Preparing first stage
    [23:05:36.0982] bbupdater: END(kBBUReturnIOError): Querying info at stage first
    [23:05:36.0982] send_bbupdate_status: sending baseband update status to host
    [23:05:36.0982] update_baseband: calling CFNotificationCenterRemoveEveryObserver
    [23:05:36.0982] update_baseband: bbupdater error: The operation couldn\U2019t be completed. (BBUpdater error 3 - Failed creating a communication transport to baseband.)
    [23:05:36.0982] 0: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
    [23:05:36.0982] 1: BBUpdater/3: Failed creating a communication transport to baseband.
    [23:05:36.0982] unable to convert ramrod error 1004
    [23:05:36.0982] restore failed with CFError:
    [23:05:36.0982] 0: AMRestoreErrorDomain/ffffffff: failed to update device firmware
    [23:05:36.0982] 1: AMRestoreErrorDomain/ffffffff: ramrod firmware update failed
    [23:05:36.0982] 2: RamrodErrorDomain/3ec: update_baseband: failed querying baseband info
    [23:05:36.0982] 3: BBUpdater/3: Failed creating a communication transport to baseband.
    [23:05:36.0982] waiting for host to acknowledge final status received...
    [23:05:36.0982] void AppleUSBDeviceMuxXXXXXXXXXXXXXXXXXXX(mbuf_t) received reset, closing 0x97b1e4d0
    [23:05:36.0982] recv(12, 4) failed: connection closed
    [23:05:36.0982] unable to read message size: -1
    [23:05:36.0982] received NULL message from host, expected final status
    [23:05:36.0982] attempting to dump restore log
    [23:05:36.0982] writing log file: /mnt1/restore.log

  • Pls.help my iphone stuck in recovery mode and itunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..

    pls. help my iPhone stuck in recovery mode and iTunes wont recognize it..i tried the other options that posted here,,,pls tell me what to do..before it was just stuck in an apple logo but when i tried recovery mode to itunes then it stuck..

    Hi awison,
    If your iPhone is not recognized by iTunes on your Windows computer you may want to use the steps in this article to troubleshoot -
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    This may also resolve your recovery mode issue. If it does not, use the steps in this article to resolve it -
    Use iTunes to restore your iOS device to factory settings
    http://support.apple.com/kb/HT1414
    Thanks for using Apple Support Communities.
    Best,
    Brett L

  • I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?

    I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?

    You would only be able to restore to a backup to iCloud or iTunes:
    Restore from Backup
    Cheers,
    GB

  • Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?

    Cannot restore my brand new iphone 4s ,got stuck in DFU mode and itunes shows error code (-1) please help?
    repeatedly tried from diffierent computers and the same error code pops up (error -1)

    That's a hardware problem which will require a trip to the Apple store for evaluation, unless your phone has been jailbroken, then it's a corrupt hosts file (and we can't help you with that here as it is against the forum's terms of use).

  • Tried downloading new ios, now my phone is in recovery mode, and iTunes doesn't recognize my phone.

    I have an iPhone 5. I was on ios 6.0.1. and tried to update to the new software via my computer (a PC). I received an error mid-download and now my phone is stuck in recovery mode. However, my iTunes does not even recognize my phone or that it's in recovery mode. I've downloaded the most recent version of iTunes as well.

    Place the device in DFU mode (google it) then restore.

  • Phone stuck in recovery mode and itunes cant detect it

    please guys if u have a solution urgently tel me.
    i was updating to the latest version (4.3) and it took so long to finish so i did something stupid and i disconnected the phone and gave me error 14 and also it got stuck/frozen with the black screen with the apple logo and the loading bar. i cant switch it off or reboot also the itunes cant detect the phone to promote the updating/restore option. tried all usb ports and restarting the pc but nothing worked.
    the phone is still showing the apple logo and the loading bar. is there a way to restore or update or at least make the itunes detect the phone again

    Try a hard reset and go from there.
    Basic troubleshooting steps. 

  • I just tried updating my iphone 4 and now my phone is in recovery mode and i dont want to loose anything on my fone someone help please!!!!!

    i just tried updating my iphone 4 and now my phone is in recovery mode and i dont want to loose anything on my fone someone help please!!!!!

    If its stuck in recovery mode then you have to restore it. Hopefully you had a recent backup on Icloud or on your computer that you can apply after restoring it. If so then you shouldn't loose your data.
    Just connect it to Itunes and restore it. After it will promt you when your done to restore from backup or as new. If its on icloud unplug the phone and go through the intro screen till you get the same prompt. Sign into icloud and restore backup.

  • HT201263 I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should  do?

    I have Iphone 4s on iso 6.1.3 I have tried to Update it to Iso 7.0.4 but the phone stuck on Recovery mode and now i cant update it or restore it to the old iso so please help what i should  do?

    READ the article from which the question was posted and follow all the troubleshooting steps.

  • My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

    I've done all of these, even trying a different USB port, and still, nothing. This is really confusing. Windows 8.1 said something to do with USB malfunction or something and nothing works. I need to restore my iPhone quickly and nothing has happened. My cable is not genuine Apple product. iTunes makes the noise that it makes when I connect the device, but it doesn't say 'iPhone is in recovery mode' or even say 'iPhone' in the corner. I am really fed up and would really appreciate a response.
    Thanks,
    Nathan.

  • This morning the Iphone prompted me to update software. After that it said my phone was in recovery mode and I had the restore my phone. Now most of the apps are muted and don't respond, help!

    This morning the Iphone prompted me to update software. After that it said my phone was in recovery mode and I had the restore my phone. Now most of the apps are muted and don't respond, help!

    First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".

  • HT201263 my phone is in recovery mode and wont restore.  instead i receive the error message 1604.  i have used alternative usb cables and am at a loss. has anyone else had this problem?

    Hi,
    my phone is in recovery mode and wont restore.  instead i receive the error message 1604.  i have used alternative usb cables and am at a loss. has anyone else had this problem?

    Hi there hstear93,
    You may find the information in the article below helpful.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    -Griff W. 

  • TS2529 My phone is in recovery mode and I don't want to lose everything

    My phone is in recovery mode and I don't want to lost my data, etc.
    All I did was try to update the phone and I forgot to do a backup before hand.
    It's telling me before I can use itunes, I have to restore to factory settings.  I can't lose my stuff.
    Can someone help please?
    Right now it's showing an itunes icon and a usb on  my phone

    Once the Device is asking to be Restored with iTunes... it is too late to save anything...
    To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
    http://support.apple.com/kb/HT1414
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • My phone is on recovery mode and when i try to restore it then it shows device is not eligible for the request

    my phone is on recovery mode and when i try to restore it then it shows device is not eligible for the request

    Hi, are you doing it through Settings or via iTunes? If doing it through Settings, try plugging it in via USB and updating with iTunes. Hope this helps.

  • Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens .  Blank screen then apple sign for a short period then it buzzes and goes blank. When connected to mac  get message that phone is in recovery mode and that

    Hi  my iPhone 4 won't turn on . When plugged in on several different chargers the following happens .  Blank screen then apple sign for a short period then it buzzes and goes blank. Have tried power button and home button but no change ,When connected to mac  get message that phone is in recovery mode and that i must restore this phone before it can be used with iTunes . Is this my last resort as I have some photoessays I don't want to loose.
    PPlease help

    Hello, Chantal105
    Thank you for visiting Apple Support Communities. 
    If your device is in recovery mode you will need to restore the device. 
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Cheers,
    Jason H.

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