Tried downloading new ios, now my phone is in recovery mode, and iTunes doesn't recognize my phone.

I have an iPhone 5. I was on ios 6.0.1. and tried to update to the new software via my computer (a PC). I received an error mid-download and now my phone is stuck in recovery mode. However, my iTunes does not even recognize my phone or that it's in recovery mode. I've downloaded the most recent version of iTunes as well.

Place the device in DFU mode (google it) then restore.

Similar Messages

  • I got an error while updating my ipod touch and now it's stuck in recovery mode and itunes doesn't recognize it. Help??

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    Download the right ipsw corresponding with your ipod from the link.after installation is done.connect to itunes hold down the power and home button for 15 seconds. when you see the resoe ipod hold down option and finder will pop up. find the ipsw that you downloaded and then click on it and choose open.
    http://osxdaily.com/2013/10/22/ios-7-0-3-available-now-ipsw-direct-download-link s/

  • My iphone is stuck in recovery mode and itunes will not recognize my phone. I've tried pretty much every trick i can and i still do not know what to do. Someone please help me

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  • My iphone 5 is frozen on the screen that shows a cable and itunes symbol.  I can not get the phone to enter DFU mode and itunes does not recognize the phone when plugged in to itunes.  The phone was mid update when it was disrupted....

    I plugged my iphone in to do an update and it was mid way through the update when the phone was accidentally disconnected.  Now the phone is stuck on the screen that shows a cable and the iTunes image suggesting the phone needs to be plugged in to iTunes.  I have plugged it in, powered on and off, attempted to enter DFU mode numerous times all with no success.  ITunes does not recognize the phone and I continue to only receive the screen saying I need to plug in to iTunes..  Please help!

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  • I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?

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    GB

  • This morning the Iphone prompted me to update software. After that it said my phone was in recovery mode and I had the restore my phone. Now most of the apps are muted and don't respond, help!

    This morning the Iphone prompted me to update software. After that it said my phone was in recovery mode and I had the restore my phone. Now most of the apps are muted and don't respond, help!

    First, in iTunes, launch Preferences and go to the Devices tab. Check the date and time of the last backup. If it is recent you can restore it. However, if you mean you have the photos back in your Camera Roll then the backup was already restored. To get your music and apps back it should just be necessary to click "Sync".

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  • HT4623 I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do???

    I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do??? If possible, I would also like to keep all of my data.

    Maybe this will help:
    Troubleshooting
    As with all clickwheel iPods, you can reset this iPod by first toggling the hold switch on and off and then simultaneously pressing the select (center) and menu buttons for approximately 5-10 seconds. This is a common fix should your iPod behave unexpectedly or lock up. Once reset, the iPod should display an Apple logo for a few seconds before showing the main menu. This procedure is similar to rebooting a computer and damages none of your music or data.

  • My iphone is stuck in emergency call mode and itunes does not recognize my phone

    my iphone is stuck in emergency call mode and itunes does not recognize my phone

    NVM... broke down and called Apple Care.  Pressed on/off button and held it for a few minutes before pressing home button.  In recovery mode, but at least it is doing something now!

  • Iphone 4S block during update 6.1.3 and iTunes doesn't recognize my phone

    Hi. During update on iphone 4S, I had an error message from itunes. It said that update wasn't possible. And now Iphone block on the screen to connect to iTunes. But iTunes doesn't recognize iPhone. If I try to reinstall the last version, I have the message that it is impossible because the current version is newer!....
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    Error 2, 4 (or -4), 6, 1000, 9006
    Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
    There may be third-party software that modifies your default packet size in Windows by inserting a TcpWindowSize entry into your registry. Your default packet size being set incorrectly can cause these errors. Contact the manufacturer of the software that installed the packet size modification for assistance or follow this article by Microsoft: How to reset Internet Protocol (TCP/IP).
    Verify that access to ports 80 and 443 are allowed on your network.
    Verify that communication to albert.apple.com or photos.apple.com is not blocked by a firewall, or other Internet security setting.
    Discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.
    Restore your device while connected to a different network.
    Restore using a different computer.

  • My iphone 5 is stuck on recovery mode and itunes is not detecting my phone when pluged in

    My iphone 5 is stuck in recovery mode and the phone is not being detected by itunes when the lead is pluged in, this all started when i was trying to update the phone to latest software any ideas????

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
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       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • My phone is stuck in recovery mode and iTunes doesn't detect it.

    I'm not sure what happened.  I connected my phone to sync music and iTunes told me I had an update that I've been avoiding.  I continued to try and update my phone and it finally told me the update was unsuccessful for some reason.  Now my phone only displays the USB connecting to iTunes on the screen.  When I turn it off and on, this screen is still there.  What's worse is that iTunes (and my computer) are not recognizing my phone at all right now.  I can't find it even though it is plugged into my computer!

    Hi, kformagg
    I would say yes. I once had the same problem (iPhone 5, IOS 7) and first restored to factory settings and after that from iCloud backup.
    It worked very well.

  • Phone stuck in recovery mode and itunes cant detect it

    please guys if u have a solution urgently tel me.
    i was updating to the latest version (4.3) and it took so long to finish so i did something stupid and i disconnected the phone and gave me error 14 and also it got stuck/frozen with the black screen with the apple logo and the loading bar. i cant switch it off or reboot also the itunes cant detect the phone to promote the updating/restore option. tried all usb ports and restarting the pc but nothing worked.
    the phone is still showing the apple logo and the loading bar. is there a way to restore or update or at least make the itunes detect the phone again

    Try a hard reset and go from there.
    Basic troubleshooting steps. 

  • HT201210 Attempted to update my Iphone this morning.  Got what looks like my phone asking me to attach my phone to my itunes.  Did that and now Itunes is telling me I my phone is in recovery mode and I need to restor it.

    Attempting to update Iphone.  It gave me a picture that looks like it wants me to attatch the phone to the computer with my itunes.  Noe itunes is tellime me my phone is in recovery mode and wants me to restore my phone before it can be used with itunes.  should i do this? will I loose all my pictures/contacts/songs?

    You don't have a choice. Anything that was on the phone is already gone. hopefully, you've been backing up on a regular basis. If you had iCloud backups turned on, the backups should be automatic.

  • Hi my iPhone 4 won't turn on . When plugged in on several different chargers the following happens .  Blank screen then apple sign for a short period then it buzzes and goes blank. When connected to mac  get message that phone is in recovery mode and that

    Hi  my iPhone 4 won't turn on . When plugged in on several different chargers the following happens .  Blank screen then apple sign for a short period then it buzzes and goes blank. Have tried power button and home button but no change ,When connected to mac  get message that phone is in recovery mode and that i must restore this phone before it can be used with iTunes . Is this my last resort as I have some photoessays I don't want to loose.
    PPlease help

    Hello, Chantal105
    Thank you for visiting Apple Support Communities. 
    If your device is in recovery mode you will need to restore the device. 
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Cheers,
    Jason H.

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