Help Please: My Protection Plans
Can you please tell me what protection plans I currently have active. It will be under the email address (removed per forum guidelines)
Thanks so much!
Hello there JohnnyBighead-
I’m glad to hear that you are a potential fan of our Geek Squad Protection (GSP) plans. We’re proud of the coverage that they offer and I hope that you’ve had good luck with them in the past.
I did locate several GSP’s using the email address your provided. There are some that are in your name under that email address and some under another customer’s name. Due to our Privacy Policy found here, I am unable to provide any details regarding those GSP’s to anyone other than the purchaser.
With your name, I located five GSP’s, but they have all expired a number of years ago. However, it appears that you have already called in and were assisted. Did you need any further assistance?
Thanks,
Bill|Senior Social Media Specialist | Best Buy® Corporate
Private Message
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We're sorry, an error has occurred while processing the request. Please try again. that error comes when i registred the apple care protection plan plzz suggestion me
Call AppleCare.
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HELP!!!!!!!!!!!!!!!!!!!!!!!What number are you calling?
For BBYM Monthly Protection Plans, the direct number is 1-866-548-0885.
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Any opinions expressed in this post are those of
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Hi, I have a 3G 20 gb iPod, and I just purchased the new iPod Video...I still have my 3G iPod, and planning on selling it either to a friend or through eBay, i was wondering since the iPod is under my name is there a way i can change it? so that if someone buys it they can change it to their name? Same question goes to my Protection plan that i have for my iPod, since its all registered under my name, is there a way i can change that?
Thanks for taking the time to read this,
-Shervinmike987654321 wrote:
so its pretty much just if the phone just s tops working and what not?
Like most any other warranty on most any other product, it covers manufacturer defects. -
Am I covered?
I dropped my ibook ages ago and ever since then it's gradually been falling apart.
My screen frame has come loose and one bit has cracked from the constant bending.
Could my machine be covered under wear and tear?
IBook g4 Mac OS X (10.4.1) have protection plan but runs out in MayNeither the AppleCare plan nor the hardware warranty cover damage due to dropping or other accidents.
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I was given a number to the Geek Squad line. I called and explained the situation and the woman basically said that there is nothing that she can do, so I inquired about a refund of the money that I paid for the protection plans. The rep stated that she would put a case in. When the case was settled, I received $20 dollars for the current month. I paid for the insurance for more than one month, I paid for 5 months. After the $20 dollar refund, I decided that instead of continuing on with the back and forth, I would just keep the insurance that I had been misled about. So I called back. Low and behold, just a few days after the initial call, I was informed that they could no longer assist me because I had dropped the insurance. I was given a corporate number who told me they couldn’t assist me and that they didn’t know why I was given their number. I went around the entire loop again and was referred to the store manager, who left a VM that I would need to contact the geek squad 1-800 number.
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Staying in touch with family members is difficult without a phone, even more so when a loved one is overseas. It was very nice of you to make sure your sister had one while on deployment, so I can imagine your frustration if we denied her request for service when you brought in her mailed phone for repair. I’m not sure of the exact reason as to why this might’ve happened; however, there are a few reasons why a Rapid Exchange repair underneath her Geek Squad Protection (GSP) plan wasn’t an option.
With Rapid Exchange, a damaged or non-working phone should be sent out for service. To save our customers valuable time, a service order is simultaneously created from our service provider to ship out an already repaired phone. These phones go through a rigorous refurbishment process to make sure that a customer receives a phone meeting its manufacturer’s standards. If a smartphone is damaged though, we do request that a $149.99 deductible be paid to receive a repaired phone. This fee will also be applied should service be needed after the manufacturer’s warranty has expired. You are limited to three claim submissions after which the plan would be considered fulfilled.
Our GSP plan should cover any hardware issues with the phone along with liquid spills or damage such as a cracked screen. Please know that it wouldn’t cover products that have been submerged, dropped from extreme heights, or have been run over by or fallen from moving vehicles. Having said this, our associates should be fully explaining why a phone was rejected for service, and I’m sorry if this wasn’t the case. If you don’t me asking, what was wrong with your sister’s phone?
To see how I may help with this, I pulled up your account using the email address attached to your forum profile. I did notice though that the GSP plan is underneath a name other than your own, and due to our Privacy Policy, I’d be unable to discuss the situation at hand. Please have the owner of the phone and plan create a forum profile and private message me with their contact information so that I may see what options we may have available from here. To send me a message, please have them sign into their profile, and click on the button in my signature below.
Thank you for posting,
Alex|Social Media Specialist | Best Buy® Corporate
Private Message -
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RLites22,
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BrennaHI, have you blown the dust out lately?
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https://discussions.apple.com/message/15223603#15223603
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https://discussions.apple.com/message/15613068#15613068
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https://discussions.apple.com/message/16053892#16053892
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It can show on any G5, and even many other computers & electronic devices of the period.
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http://lowendmac.com/ppc/power-macintosh-g5.html
And see this last one in particular...
https://discussions.apple.com/message/16781690#16781690
Heat gun better...
https://discussions.apple.com/thread/3916312?tstart=0
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http://www.apple.com/support/products/iphone.html
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Solved!
Go to Solution.Welcome to the forum! You'll find the phone number you need in this list:
ThinkPad Worldwide Support Center phone list
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English Community Deutsche Community Comunidad en Español Русскоязычное Сообщество
Jane
2015 X1 Carbon, ThinkPad Slate, T410s, X301, X200 Tablet, T60p, HP TouchPad, iPad Air 2, iPhone 5S, IdeaTab A2107A, Yoga Tablet, Yoga 3 Pro
I am not a Lenovo Employee.
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