Blast speed is currently 2 Mbps/9 Mbps on the Comcast Speed Test. Help please!

I've had the Blast service for quite some time, and have noticed painfully slow internet browsing for the last couple of months. I mean...pull-my-hair-out-slow.  I just did a Comcast speed test and the results were 2.31 Mpbs and 9.01 Mpbs. Um....that would explain things. But not really... as I'd love to see the speeds I'm supposed to have. Even double digits would be nice! I'm trying to run ShaperProbe but I get the error "Servers are busy. Try again later." I've tried a few times. I'll post the results if I can get the scan to work. Power level is 45-46 dBmV and SNR 35-37 Modem: ARRIS Motorola SurfBoard SB6141 DOCSIS 3.0Logs of June 2015 (the most recent, and the logs before that are January): Jun 22 2015 07:07:243-CriticalT05.0SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=b8:16:19:fa:b8:0c;CMTS-MAC=00:1d:70:af:fd:a0;CM-QOS=1.1;CM-VER=3.0;Jun 18 2015 08:04:503-CriticalR02.0No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:fa:b8:0c;CMTS-MAC=00:1d:70:af:fd:a0;CM-QOS=1.1;CM-VER=3.0;Jun 18 2015 07:08:273-CriticalT05.0SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=b8:16:19:fa:b8:0c;CMTS-MAC=00:1d:70:af:fd:a0;CM-QOS=1.1;CM-VER=3.0;Jun 17 2015 23:08:553-CriticalR02.0No Ranging Response received - T3 time-out;CM-MAC=b8:16:19:fa:b8:0c;CMTS-MAC=00:1d:70:af:fd:a0;CM-QOS=1.1;CM-VER=3.0;Jun 16 2015 02:43:065-WarningZ00.0MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=b8:16:19:fa:b8:0c;CMTS-MAC=00:1d:70:af:fd:a0;CM-QOS=1.1;CM-VER=3.0; I would sure appreciate any ideas. I have not contacted tech support yet, although that may be faster??  We'll see.  Thanks in advance for any help!  

ShaperProbe has not been usable for some time, unfortunately. Check to see if Comcast is reporting an outage for your area by logging in to https://customer.xfinity.com/Secure/MyServices/ or by checking the voice response system at 1-800-Comcast.
If no outage is reported, see Connection Troubleshooting Tips. If you want to troubleshoot this yourself and still need help, please provide Information Requested for Connection-Related Posts.
If you are using Wifi it's best to switch to an Ethernet connection if possible while measuring speed and checking the reliability of your connection to Comcast.
If you'd rather have them do the troubleshooting call them at the phone number on your bill or 1-800-Comcast and have them send a tech out to identify the cause and correct it.
If the tech finds bad coax, splitters, amplifiers, or connections in your home (even if Comcast originally supplied them) you'll probably have to pay for the visit unless you have their Service Protection Plan (http://www.xfinity.com/spp/, about $5/mo). If the trouble is due to a faulty Comcast modem, eMTA, gateway device, or anything outside your home, you shouldn't be charged.

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    * The wireless card drivers are correctly then updated (ver. 5.60.48.35).
    * The router has updated firmware.
    * I have tried all settings of the wireless card.
    * Bluetooth off (without interferences).
    * {color:#ff0000}There are other computers on the network that connects 150 and 300 Mbps (with the same network configuration).{color}
    Thanks in advance,
    Greetings.
    Message was edited by: Xibalba

    Hi buddy,
    > I kept O.S. original for a week and the problem was the same
    If you had the same problem with factory settings you should test another router. Maybe its a malfunction of router or something else (not compatible to your WLAN card).
    Furthermore ask the manufacture of your router if they know something about this.
    In worst case its a hardware malfunction of your notebook. You should contact nearest service centre. I believe they can fix it under warranty, because A660 is pretty new notebook.
    Good luck! :)

  • Should I trade in my MBP for the new MacBook?

    I bought an MBP when they first came out so I have a 1.83 chipset.
    Since the new Mac Books now have the same chipset but even faster, should I dump my MBP and get the new MacBook?
    I use it mostly on the road for email and MS Office. I would not mind the smaller screen.
    Wouldn't I notice some speed in web surfing or should I just stay with what I have. I know I will lose money on the MBP, but I am confident I will get enough to pay for the new MacBook.
    Any advice about the pros and cons would be appreciated.

    If it's a matter of finances then you'll probably end up losing more money in the long run. The reason is that by selling now you will be selling your MBP in the period where you lose, just like a car, the most. If you are happy with it you might as well hang on to it for the 3 years or so you planned on having it for. It's not as if the same thing isn't going to happen in 6-12 months time if you do decide to change.
    Additionally, it's not as if your MBP got slower because a faster MB/MBP got released. Your requirements aren't on the bleeding edge so don't fret over it. You didn't buy Cinderalla's horse and carriage.

  • My MBP is very slow, can someone help me ?

    Hello
    my MBP was working fine and suddenly became very slow
      Model Identifier: MacBookPro8,2
      Processor Name: Intel Core i7
      Processor Speed: 2.2 GHz
      Number of Processors: 1
      Total Number of Cores: 4
      L2 Cache (per Core): 256 KB
      L3 Cache: 6 MB
      Memory: 16 GB
      Boot ROM Version: MBP81.0047.B27
      SMC Version (system): 1.69f3
    can someone help me
    thanks

    EtreCheck version: 2.1.5 (108)
    Report generated December 28, 2014 at 13:41:50 EST
    Click the [Support] links for help with non-Apple products.
    Click the [Details] links for more information about that line.
    Click the [Adware] links for help removing adware.
    Hardware Information: ℹ️
      MacBook Pro (15-inch, Early 2011) (Verified)
      MacBook Pro - model: MacBookPro8,2
      1 2.2 GHz Intel Core i7 CPU: 4-core
      16 GB RAM Upgradeable
      BANK 0/DIMM0
      8 GB DDR3 1333 MHz ok
      BANK 1/DIMM0
      8 GB DDR3 1333 MHz ok
      Bluetooth: Old - Handoff/Airdrop2 not supported
      Wireless:  en1: 802.11 a/b/g/n
    Video Information: ℹ️
      Intel HD Graphics 3000 - VRAM: 512 MB
      AMD Radeon HD 6750M - VRAM: 1024 MB
      Color LCD 1440 x 900
    System Software: ℹ️
      OS X 10.10.2 (14C81h) - Uptime: 6 days 10:18:57
    Disk Information: ℹ️
      TOSHIBA MK7559GSXF disk0 : (750.16 GB)
      EFI (disk0s1) <not mounted> : 210 MB
      Recovery HD (disk0s3) <not mounted>  [Recovery]: 650 MB
      Macintosh HD (disk1) / : 748.93 GB (302.65 GB free)
      Encrypted AES-XTS Unlocked
      Core Storage: disk0s2 749.30 GB Online
      OPTIARC DVD RW AD-5970H 
    USB Information: ℹ️
      Apple Inc. FaceTime HD Camera (Built-in)
      Seagate FreeAgent 500.11 GB
      EFI (disk3s1) <not mounted> : 210 MB
      Adiab 500 GB Exp 1 (disk3s2) /Volumes/Adiab 500 GB Exp 1 : 499.76 GB (123.78 GB free)
      Apple Inc. BRCM2070 Hub
      Apple Inc. Bluetooth USB Host Controller
      Apple Inc. Apple Internal Keyboard / Trackpad
      Western Digital My Passport 071A 1 TB
      Adiab 1TB EX I (disk2s1) /Volumes/Adiab 1TB EX I : 1.00 TB (72.94 GB free)
      Apple Computer, Inc. IR Receiver
    Thunderbolt Information: ℹ️
      Apple Inc. thunderbolt_bus
    Configuration files: ℹ️
      /etc/hosts - Count: 1
    Gatekeeper: ℹ️
      Mac App Store and identified developers
    Adware: ℹ️
      Geneio [Remove]
      Downlite [Remove]
    Kernel Extensions: ℹ️
      /Library/Application Support/WDSmartWare
      [not loaded] com.wdc.driver.1394HP (1.0.7) [Support]
      [not loaded] com.wdc.driver.USBHP (1.0.7) [Support]
      /System/Library/Extensions
      [not loaded] com.Seagate.driver.PowSecDriver (4.4.10) [Support]
      [loaded] com.eltima.ElmediaPlayer.kext (1.0 - SDK 10.4) [Support]
    Startup Items: ℹ️
      HWNetMgr: Path: /Library/StartupItems/HWNetMgr
      HWPortDetect: Path: /Library/StartupItems/HWPortDetect
      NkPtpEnumWT3: Path: /Library/StartupItems/NkPtpEnumWT3
      StartOuc: Path: /Library/StartupItems/StartOuc
      TuxeraNTFSUnmountHelper: Path: /Library/StartupItems/TuxeraNTFSUnmountHelper
      Startup items are obsolete in OS X Yosemite
    Launch Agents: ℹ️
      [running] com.brother.LOGINserver.plist [Support]
      [loaded] com.google.keystone.agent.plist [Support]
      [loaded] com.oracle.java.Java-Updater.plist [Support]
      [not loaded] com.teamviewer.teamviewer.plist [Support]
      [not loaded] com.teamviewer.teamviewer_desktop.plist [Support]
      [running] com.vsearch.agent.plist Adware! [Remove]
    Launch Daemons: ℹ️
      [loaded] com.adobe.fpsaud.plist [Support]
      [running] com.eltima.ElmediaPlayer.daemon.plist [Support]
      [loaded] com.google.keystone.daemon.plist [Support]
      [loaded] com.microsoft.office.licensing.helper.plist [Support]
      [loaded] com.oracle.java.Helper-Tool.plist [Support]
      [loaded] com.oracle.java.JavaUpdateHelper.plist [Support]
      [loaded] com.teamviewer.Helper.plist [Support]
      [not loaded] com.teamviewer.teamviewer_service.plist [Support]
      [not loaded] com.vsearch.daemon.plist Adware! [Remove]
      [running] com.vsearch.helper.plist Adware! [Remove]
    User Launch Agents: ℹ️
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.adobe.ARM.[...].plist [Support]
      [loaded] com.facebook.videochat.[redacted].plist [Support]
      [loaded] com.koingosw.MacCleanse4Helper.Reminder.plist [Support]
      [loaded] com.koingosw.MacCleanse4Helper.TrashWatcher.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Support]
      [loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Support]
      [running] com.microsoft.LaunchAgent.SyncServicesAgent.plist [Support]
    User Login Items: ℹ️
      iTunesHelper ApplicationHidden (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
      SpeechSynthesisServer Application (/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks /SpeechSynthesis.framework/Versions/A/SpeechSynthesisServer.app)
      Microsoft Database Daemon Application (/Applications/Microsoft Office 2011/Office/Microsoft Database Daemon.app)
    Internet Plug-ins: ℹ️
      o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      Default Browser: Version: 600 - SDK 10.10
      AdobePDFViewerNPAPI: Version: 11.0.09 - SDK 10.6 [Support]
      FlashPlayer-10.6: Version: 16.0.0.235 - SDK 10.6 [Support]
      Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Support]
      Flash Player: Version: 16.0.0.235 - SDK 10.6 [Support]
      QuickTime Plugin: Version: 7.7.3
      googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Support]
      iPhotoPhotocast: Version: 7.0 - SDK 10.8
      AdobePDFViewer: Version: 11.0.09 - SDK 10.6 [Support]
      GarminGpsControl: Version: 4.0.2.6 Beta - SDK 10.6 [Support]
      JavaAppletPlugin: Version: Java 8 Update 25 Check version
    User internet Plug-ins: ℹ️
      Google Earth Web Plug-in: Version: 7.1 [Support]
    Safari Extensions: ℹ️
      AdBlock [Installed]
      AllPagesZoom [Installed]
      Macsave [Installed]
      Translate [Installed]
    3rd Party Preference Panes: ℹ️
      Flash Player  [Support]
      Java  [Support]
      Perian  [Support]
      Tuxera NTFS  [Support]
    Time Machine: ℹ️
      Skip System Files: NO
      Mobile backups: ON
      Auto backup: YES
      Volumes being backed up:
      Macintosh HD: Disk size: 748.93 GB Disk used: 446.27 GB
      Destinations:
      Data [Network]
      Total size: 2.00 TB
      Total number of backups: 57
      Oldest backup: 2014-01-29 15:20:28 +0000
      Last backup: 2014-12-28 07:28:48 +0000
      Size of backup disk: Adequate
      Backup size 2.00 TB > (Disk used 446.27 GB X 3)
    Top Processes by CPU: ℹ️
        128% BitTorrent
          23% Google Chrome
          10% WindowServer
          7% RPDLAgentHelperJ
          7% RealPlayer Downloader Agent
    Top Processes by Memory: ℹ️
      533 MB mplayer
      326 MB Google Chrome
      241 MB Finder
      223 MB MPlayer OSX Extended
      196 MB Google Chrome Helper
    Virtual Memory Information: ℹ️
      56 MB Free RAM
      7.44 GB Active RAM
      7.39 GB Inactive RAM
      2.07 GB Wired RAM
      151.52 GB Page-ins
      903 MB Page-outs
    Diagnostics Information: ℹ️
      Dec 28, 2014, 04:36:59 AM /Library/Logs/DiagnosticReports/TextEdit_2014-12-28-043659_[redacted].hang
      Dec 28, 2014, 01:25:28 AM /Library/Logs/DiagnosticReports/BitTorrent_2014-12-28-012528_[redacted].cpu_res ource.diag [Details]
      Dec 27, 2014, 12:10:00 AM /Library/Logs/DiagnosticReports/discoveryd_2014-12-27-001000_[redacted].crash
      Dec 26, 2014, 08:54:19 PM /Library/Logs/DiagnosticReports/discoveryd_2014-12-26-205419_[redacted].crash
      Dec 26, 2014, 07:54:12 PM /Library/Logs/DiagnosticReports/discoveryd_2014-12-26-195412_[redacted].crash
      Dec 25, 2014, 08:01:41 PM /Library/Logs/DiagnosticReports/Age of Empires III - The Asian Dynasties_2014-12-25-200141_[redacted].cpu_resource.diag [Details]

  • Should I buy the top-of-the-line 15" MBP or the Baseline 15" model (isa)

    Now, I'm looking to buy a new 15" MBP when Mac OS X Lion comes out (isa). But my problem is should i buy the top-of-the-line model or the Baseline Model (isa).
    So, I'm also waiting for the MBP with the new design maybe 2013 model (isa) so let's say the MBP is going to stay with me for 1 and a half years or two years(isa). I also have to tell you that I'm NOT THAT MUCH OF A GAMER, so tell me guys, with all the info that I've given you. which one do you recommend. O, btw, this is my FIRST Mac (isa).Plus, I'm also planning to upgrade the screen resolution to 1680 by 1050 resolution and the HDD to 500GB@7200RPM (isa)

    It really depends on how your going to use it. For general usage, the baseline 15" model will be fine. The major difference between the baseline and top of the line model is the graphics card. Since you don't do much gaming, the improved graphics the top of the line model offers won't really effect you and the graphics card included in the baseline model is plenty fast any way. The faster processor clock speed offered by the top of the line model will offer a negligible performance improvement in day to day use too, only really benefiting you in more advanced tasks like video editing. 
    Finally, since you only plan to keep the MBP for 1 & 1/2 years, there's really not much point in spending large amounts of money on upgrades when you plan to replace the system soon.
    Overall, in your case, there isn't much point in getting the top of the line model since you don't need the extra graphics performance unless your doing high end video editing, photo editing or gaming (which you say your not). Stick with the baseline model.

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