Help Please with Flash Player Updates not installing

Hi,
Please could someone help? I have recently bought an Asus Laptop with 6 meg Ram & 2.4 Ghz & Windows 7 64 Bit and the vendor (Pc World) installed MS office, Adobe Flash player & full Norton 360 anti virus software for me. The issue I am having is that I am getting a message from Adobe saying an update to Flash player is available & when I click install it then goes to the small message box saying connecting and then it just hangs forever even though my wireless is at full strength & can also already be on the web searching other pages so it is not a internet connection problem.
When I try to download the latest version ( I have 10.3.  & trying to download 11.) direct from Adobe it then it starts the download after I click Run and then during initialisation it get to 12% each time & then says connection timed out & this all happens in space of 1 - 2 seconds.
I have gone to Internet options & the Security Tab & have moved the slider to "medium" on both Internet & Trusted Sites Tabs as advised by Adobe site, the Active Scripting is also enabled & ActiveX Filtering is also disabled.
Could Norton be causing the block & if so please can someone help me on how to sort this as Norton support has been useless blaming it all on Adobe?
Many Thanks in advance for anyone's assistance

Click Start, type msconfig.exe, press Enter, click Selective startup, uncheck Load startup items. Click Services tab, check Hide all Microsoft services, click Disable all, click Ok, click Restart.
How do I do a clean install of Flash Player?
After the install.
Click Start, type msconfig.exe, press Enter, click Normal startup, click ok, click Restart.

Similar Messages

  • Adobe Flash player updates not installing! Help?

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    I am using Windows XP on HP Mini
    http://waxspace.com/

    Hi DanKao,
    You can try this document:
    Error "...plug-in is unresponsive" | Google Chrome | Debugging Flash Builder project
    For Mozilla:
    https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin
    Also if there is any toolbar installed on the browser, try uninstalling it from the browser and check the performance.
    If it works then good other wise you can try the following steps:
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    2. Download the uninstaller for Flash Player and Sockwave
    Flash Player Uninstaller
    Shockwave Player Uninstaller
    3. Run the Uninstaller for both of them.
    4. Delete the Flash Folder from the following locations:
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         C:\Users\username\AppData\Roaming\Macromedia
         C:\Users\username\AppData\Roaming\Adobe
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    http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_ 15_active_x.exe
    http://download.macromedia.com/get/flashplayer/current/licensing/win/install_flash_player_ 15_plugin.exe
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    6. Download Shockwave Flash:
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    You need to open this link in Firefox and download the Full installer after choosing operating system and then again open the same link in IE and download the Full installer after choosing operating system.
    Thanks,
    Nikhil Gupta

  • Flash Player update not installing

    I have uninstalled the previous version of Flash Player and want to install the latest version. Went to the Adobe site and got the latest version. When trying to install the download, it starts and then stops at 30%. I did this last night and stopped it. Tried it again today and installation stops at 25%. What do you think I am doing wrong. Never had this problem before.

    Install Flash Player in Safe Mode.
    Shut down the computer.
    Press the power button. Immediately after you hear the startup sound, press and hold the Shift key.
    The Shift key should be pressed as soon as possible after startup,but not before the startup sound.
    Release the Shift key when you see the Apple logo on the screen. Startup will take longer than usual.
    Login to your account. Launch Safari.
    Enter this  address in the Safari address bar manually.
    http://get.adobe.com/flashplayer/
    Follow the prompts. Install it.
    Once done, quit Safari and restart the computer from  in the menu bar.

  • Flash player will not install because it is not supported on a 64 bit browser?

    What do I do?  Help please.  I have windows vista.

    Flash Player will not install on my 64 bit system with Vista also. It wants a 32 bit browser. I don't
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  • Flash player will not install blank installer, full download? tool remove remnants of flash?

    Windows 7 64bit, Firefox,Explorer, Chrome
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    The installer works for the vast majority of people.  We serve up something like 1.2 billion installs every months, so a failure rate of even 0.0001 is > 100,000 people.  We're not seeing that kind of traffic about this issue.
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    Switch to Google Chrome. 
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    Scan your hard disk for errors, run the Windows system file checker, and make sure you have the latest graphics drivers for your system
    Check your hard disk for errors in Windows 7
    Use the System File Checker tool to repair missing or corrupted system files
    Back up all of your stuff (ideally to both a disk and an online backup service for redundancy), wipe the machine and do a fresh install of Windows

  • Flash Player will not install thinks it is already installed

    Win 7 64bit
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    Some PDFs (with Rich Media Content) require the Flash Player plugin (NPAPI) to be installed.
    I do not quite understand what you have installed, and what not.  I recommend that you uninstall Flash Player completely using the uninstaller from http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html
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  • Flash Player 10 Not installing on Win 7 64 bit PC

    Flash Player 10 download goes through install procedure and says it is installed but it is not.
    After that There is always  a Flash Player Install file on the PC.
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    Have tried above install more than 6 different times. Also on my wife's new PC.
    Always the same bad result.
    These two new PC's are both on WIN 7 64 bit OS.

    I tried the suggested method of uninstall and then install.  Also the disable instructions for Norton AV.
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    But the player does not play when needed for some videos on Facebook, etc.
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    Frank Mitch
    Date: Thu, 24 Feb 2011 11:51:01 -0700
    From: [email protected]
    To: [email protected]
    Subject: Flash Player 10 Not installing on Win 7 64 bit PC
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    http://www.adobe.com/products/flashplayer/fp_distribution3.html
    Download and SAVE to your Desktop the Installer for FF- use the EXE Installer for plugin based (from the same site)
    Close all browser windows, you only want to be looking at your Desktop.
    Disable any messenger services, as yahoo, msn, etc in the system tray(area near the clock)
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    Run the Uninstaller and when finished, Reboot(restart) your computer.
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    >

  • Flash player will not install and shockwave is enabled, what do I do?

    Flash player will not install and shockwave is enabled what do I do.

    You start by posting your operating system and browser here in a reply.
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  • Please help... flash player updating issues...

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  • Is Anyone Else Sick and Tired of Flash Player 10 Not Installing?

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  • Adobe Flash Player says not installed when it is.

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  • Flash Player will not Install-Mac

    The specs of my machine are as follows:
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    Moved to the Installing Flash Player forum, as it's unrelated to the Beta. 
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  • Flash Player Will Not Install - Keep Getting tn_19166 Message

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  • Adobe Flash Player update not working

    July, 1 2012
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